LiveCareer-Resume

restaurant general manager resume example with 16+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Experienced manager successful at reducing costs, increasing productivity and maximizing customer satisfaction. Exceptional leader with strong communication and conflict resolution abilities. 20 years of progressive leadership experience. Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel in business administration and management.

Skills
  • Staff Scheduling
  • Inventory management
  • Regulatory Compliance
  • Budgeting
  • Conflict resolution
  • Cost controls
  • Process improvement
  • Team building
  • Project organization
  • Communications
  • Customer service
  • Business operations
  • Understanding of business functions
  • Deadline-oriented
  • Staff training/development
  • Consistently meet goals
Education
Southern New Hampshire University Hooksett, NH Expected in 01/2020 Bachelor of Science : Business Administration - GPA :
Southern Maine Community College South Portland, ME, Expected in Associate of Applied Science : Dietetic Technology - GPA :
Southern Maine Community College South Portland, ME, Expected in Associate of Arts : Culinary Arts - GPA :
Certifications
  • ServSafe
Work History
Arbys - Restaurant General Manager
Enterprise, AL, 04/2005 - Current
  • Prepared restaurant business plan by reviewing demands, analyzing competitors and developing projections for sales and finances
  • Maintained high standards of food quality by reviewing shipments, overseeing preparation and monitoring food safety
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction
  • Produced baked goods, resulting in 10% increase in sales
Camp Recovery - Director of Food Nutrition Services
Collins, MS, 12/2016 - 08/2018
  • Organized and oversaw food service training to educate employees on cooking procedures, safety regulations and safe food handling
  • Purchased food and cultivated strong vendor relationships
  • Set schedules for staff by planning and designating shifts and hours
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment
  • Hired and managed all kitchen staff
  • Set and enforced performance and service standards
  • Investigated and integrated enhanced service and team management strategies
  • Managed ingredients and food product use by assessing availability and popularity of items resulting in 45% food waste reduction
Camp Recovery - Director of Food Nutrition Services
Gulfport, MS, 07/2013 - 12/2016
  • Set and enforced performance and service standards
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment
  • Set schedules for 10 staff by planning and designating shifts and hours
  • Orchestrated positive customer experiences at all stages by overseeing every area of food dining operations
  • Reviewed pricing and ordered food ingredients, kitchen appliances and supplies
  • Hired and managed all kitchen staff
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies
  • Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations
Banner Health - Dietetic Technician
Gilbert, AZ, 12/2010 - 08/2013
  • Assisted in modifying daily menu in accordance with physician's written diet order and nutrition regulations
  • Completed assessments, consultation documents and nutrient intake forms to gather patient's medical records
  • Provided individual patients and families with dietary needs-based education and advice on specified diet plans
  • Implemented and communicated nutritional care plans to health care team members
  • Communicated new recommendations and diet changes to health care professionals and clients
  • Attended patient care rounds, conferences and seminars on nutrition and offered expert feedback
  • Reviewed and interpreted important lab results and explained implications to patients
  • Documented clinical findings and entered pertinent health data for processing, recordkeeping and use by other medical professionals
  • Educated clients about long-term health benefits of balanced diets and exercise programs
  • Organized and planned medical nutrition therapy for patients and residents
  • Conducted individualized nutritional assessments based on laboratory tests and data

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Resume Overview

School Attended

  • Southern New Hampshire University
  • Southern Maine Community College
  • Southern Maine Community College

Job Titles Held:

  • Restaurant General Manager
  • Director of Food Nutrition Services
  • Director of Food Nutrition Services
  • Dietetic Technician

Degrees

  • Bachelor of Science
  • Associate of Applied Science
  • Associate of Arts

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