Restaurant General Manager Resume Example
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RESTAURANT GENERAL MANAGER
Professional Summary
Committed and hardworking Job Title with Number years of experience directing Industry food service. Well-rounded leader with talent for supervising employees, Skill and Skill. Swift problem solver with quick and effective solutions to wide array of issues.
Skills
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Work History
06/2018 to 01/2020
Restaurant General ManagerBaumhowers Victory Grill – Tuscaloosa , AL
- Maintained high standards of food quality by reviewing shipments, overseeing preparation and monitoring food safety.
- Set schedules for Number staff by planning and designating shifts and hours.
- Limited portion sizes and used garnishes to control food costs.
- Reviewed pricing and ordered food ingredients, kitchen appliances and supplies.
- Investigated and integrated enhanced service and team management strategies to boost business profits.
- Recruited top-notch employees for Job title and Job title positions.
- Organized and oversaw food service training to educate employees on various tasks, including resetting tables, relaying orders to cooks and upselling food and beverages.
- Oversaw balancing of cash registers, reconciled transactions and deposited establishment's earnings to bank each Timeframe.
- Organized special events in restaurant, including receptions, promotions and corporate luncheons.
- Purchased adequate quantities of necessary restaurant items, including food, beverages, equipment and supplies.
- Strategically developed effective marketing plans to increase sales and profits while managing costs.
- Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Correctly calculated inventory and ordered appropriate supplies.
- Maintained safe working and guest environment to reduce risk of injury and accidents.
- Conducted health, safety and sanitation process evaluations to identify and remedy any violations immediately.
- Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
09/2015 to 10/2018
Property ManagerFirstservice Residential – Hackensack , NJ
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Coordinated with janitorial and engineering staff on maintenance and upkeep.
- Developed, reviewed and submitted property operating and capital budgets.
- Maintained constant balance and accounting of property petty cash account.
- Communicated with landlord regarding building and tenant issues.
- Completed final move-out walk-throughs with tenants to identify any required repairs.
- Distributed and followed up on tenant renewal notices.
- Directed property management program by determining requirements, applying use standards, planning for material equipment replacement, and implementing quality control oversight.
- Verified income, assets and expenses and completed file tracking sheet for each applicant.
- Handled tenant complaints promptly and appropriately, calling in repairmen and other support services as needed.
- Followed up on delinquent tenants and coordinated collection procedures.
10/2015 to 04/2018
Assistant Store ManagerMichaels Stores – Santa Ana , CA
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Supervised and evaluated staff of Number including other assistant managers, enabling them to improve skills, achieve daily objectives and attain advancement.
- Walked through store areas every Timeframe to identify and proactively resolve issues negatively impacting operations.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Attained expert level of product knowledge, becoming go-to person for major sales and vendor negotiations.
- Rotated merchandise and displays to feature new products and promotions.
01/2006 to 03/2015
Bookkeeper, ReceptionistAccent On Hair – City , STATE
- Kept reception area clean and neat to give visitors positive first impression.
- Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
- Scheduled and confirmed appointments and meetings for Job Title.
- Monitored premises, screened visitors, updated logs and issued passes to maintain security.
- Liaised with vendors, contractors and professional services personnel to properly process orders in alignment with needs and specifications of management.
- Routed incoming mail and messages to relevant personnel without delay.
- Received Number in-bound calls and initiated Number out-bound daily calls to introduce customers to products and services offered.
- Maintained building security by monitoring logbook and issuing visitor badges.
- Maintained and processed invoices, deposits and money logs.
- Resolved customer problems and complaints by Action.
- Reported financial data and updated financial records in ledgers and journals.
Education
05/1999
Blue Springs High School - City, State
Blue Springs High School - City, State
10/2019
Associate Of Applied Business: Marketing
Ashford University - City, State
Ashford University - City, State
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Resume Overview
School Attended
- Blue Springs High School
- Ashford University
Job Titles Held:
- Restaurant General Manager
- Property Manager
- Assistant Store Manager
- Bookkeeper, Receptionist
Degrees
Associate Of Applied Business : Marketing
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