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restaurant area manager resume example with 16+ years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary
Innovative individual seeks position offering opportunities for new professional and personal challenges as well as opportunities for future advancement in a reputable company or corporation. Self-starter with a positive, can-do attitude who is driven to learn, improve and succeed. Previous experience has emphasis on management in various industries. Highlights Operations management Performance tracking and evaluation Decisive leader P&L management Strong public speaker Team building Natural leader Employee engagement Accounting and finance background Exceptional time management skills
Highlights
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Accomplishments
Experience
05/2013 to Current Restaurant Area Manager Bioplus Specialty Pharmacy | TX, State,
  • Responsible for managing the activities of a specific area of the restaurant while coordinating with other areas of the restaurant to provide the highest quality customer service according to restaurant guidelines and policies.
  • Mentors and coaches crew members to achieve area standards set forth by upper management.
  • Provides feedback to shift managers and the restaurant general manager to help maintain excellent customer service.
  • Assists restaurant crew trainers with new employee training.
02/2008 to 04/2013 Reimbursement Manager Envision Healthcare | Gainesville, TX,
  • Responsible for the day-to-day management of the office's Accounts Receivables for two different lines of business.
  • Coached and mentored 10-15 staff members by offering constructive feedback and taking interest in their long-term career growth.
  • Carefully selected, developed and retained qualified staff, as well as trained new staff annually.
  • Provided thorough supervision for day-to-day operations of facility in accordance with set policies and guidelines.
  • Regularly evaluated employee performance, provided feedback and assisted, coached and disciplined staff as needed.
  • Organized and led monthly personnel meetings with team members.
12/2006 to 02/2008 Home Health Reimbursement Supervisor Minster Bank | Minster, OH,
  • Responsible for the supervision of the day-to-day activities of the Home Health line of business within the agency.
  • Managed the Accounts Receivables activities of this line of business.
  • Various responsibilities included creating claims to be sent to responsible parties for the services provided within this line of business, and following up on these previously billed claims that were still outstanding.
  • Played a leadership role during the implementation of a brand new billing system.
  • Was directly responsible for the building and maintenance of the reimbursement files, Accounts Receivables, and Billing modules of this system.
  • Assisted Reimbursement Manager with human resource duties within the department.
  • The company was originally known as Option Care, Inc., but was bought out by Walgreens, Inc.
  • in August 2007 and was renamed Walgreens Infusion & Respiratory Services.
07/2006 to 12/2006 Reimbursement Specialist Whole Foods | Mount Pleasant, SC,
  • Responsible for creating Infusion Therapy claims to be sent to responsible parties for the services.
  • provided to patients and then follow up on these previously billed claims that were still outstanding.
  • Developed various time management strategies to be able to maximize the abilities to work more.
  • outstanding claims in a given day.
01/2005 to 07/2006 Customer Service Call Center Representative Regence Blue Shield | City, STATE,
  • Addressed customer service inquiries in a timely and accurate fashion.
  • Received incoming phone calls.
  • from members and health care providers.
  • Facilitated information flow between customer service,.
  • account management operations, quality assurance, training and payroll departments to guarantee.
  • call center objectives were met.
08/2004 to 01/2005 Overnight Grocery Stocker Haggens, Inc | City, STATE,
  • Broke down heavy pallet loads of cases, boxes and bags.
  • Safely operated manual and electric pallet.
  • jacks.
  • Praised by management for being a fast and efficient worker, requiring little supervision.
  • Served.
  • shoppers in a prompt, courteous and friendly manner.
Education
Expected in to to BBA | Banking & Finance University of Nebraska at Omaha, Omaha, NE GPA:
Expected in to to High School Diploma | Ralston High School, Ralston, NE GPA:

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Resume Overview

School Attended

  • University of Nebraska at Omaha
  • Ralston High School

Job Titles Held:

  • Restaurant Area Manager
  • Reimbursement Manager
  • Home Health Reimbursement Supervisor
  • Reimbursement Specialist
  • Customer Service Call Center Representative
  • Overnight Grocery Stocker

Degrees

  • BBA
  • High School Diploma

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