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Residential Treatment Monitor Resume Example

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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Help individuals dealing with substance / mental health issues by providing individual and group counseling sessions focused on understanding and coping with problems to improve wellbeing. Advocate for clients to build support networks and obtain necessary resources. Skilled in program planning and optimization to maximize outreach. Compassionate Residential Treatment Monitor focused on helping clients maintain accountability and assisting with all aspects of activities of daily living. Skilled in leadership, maintaining organized living spaces and documenting behaviors. Committed to emotional and social support to promote overall wellness.

Skills
  • Crisis Intervention
  • Mental Health
  • Active Listening
  • Social Perceptiveness
  • Microsoft Word
  • Speaking
  • Monitoring
Experience
03/2021 to Current
Residential Treatment Monitor The Retail Outsource Group Storm Lake, IA,
  • Enhanced counseling services with multifaceted approach incorporating multiple disciplines.
  • Facilitated weekly group sessions focused on various issues to help groups and individuals.
  • Helped clients deal with substance abuse, mental illness and other concerns by delivering personalized counseling support.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Educated family members and helped each support clients by improving coping techniques.
10/2020 to 03/2021
Retail Sales Associate Johnstone Supply, Inc Jacksonville, FL,
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Maintained accurate and attractive merchandise displays to maximize purchases.
  • Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Processed payments and maintained accurate drawers to meet financial targets.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
  • Engaged customers, found requested items and explained sales promotions to deliver pleasant shopping experiences.
02/2018 to 05/2020
Warehouse Worker People Ready Temp Agency City, STATE,
  • Rotated goods in inventory by following “first in, first out” approach to keep shelves organized and well-stocked.
  • Identified defective, incorrect or missing merchandise and promptly reported to supervisor.
  • Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
  • Utilized pallet jacks to move items to and from different warehouse locations.
  • Tagged unmarked merchandise with item number.
  • Recognized defective material and reported issues to management to facilitate prompt resolution.
  • Stood for extended time periods to perform packaging tasks to complete order fulfillment process.
  • Received deliveries, scanned packages and updated orders in internal database to enable efficient order processing and fulfillment.
  • Picked and prepared numerous daily shipments in large warehouse environment to facilitate customer order fulfillment.
  • Evaluated challenging warehouse situations and resolved issues to comply with company guidelines and maintain good process flows.
  • Examined packages and goods for damage and notified vendors of specific issues requiring replacement.
  • Counted and stocked different types of merchandise to comply with inventory control tag requirements.
  • Packed and labeled merchandise to prepare for loading and shipment to customers.
  • Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
04/2017 to 01/2018
Banquet Waiter Embassy Suites City, STATE,
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Prepared and maintained buffet and salad bar by checking temperatures, restocking food and monitoring potential avenues of contamination.
  • Collaborated with host, bus person and cook to serve up food and beverage options.
  • Plated food and assessed plate presentation to maintain highest standard of food quality.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Placed dishes, utensils and beverages on food trays for delivery to rooms and confirmed that individuals received ordered meals.
  • Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
  • Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
  • Filled trays with food, utensils, napkins and condiments to provide diners with meals and accessories.
  • Designed custom private function and banquet packages for business dinners, sales presentations, club meetings, weddings and charity events.
Education and Training
Expected in 05/2014
High School Diploma:
Blackman High School - Murfreesboro, TN
GPA:

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Resume Overview

School Attended
  • Blackman High School
Job Titles Held:
  • Residential Treatment Monitor
  • Retail Sales Associate
  • Warehouse Worker
  • Banquet Waiter
Degrees
  • High School Diploma

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