I am a hard worker who is dedicated and takes pride in providing great customer service. I am quick and efficient when dealing with everyday questions as well as patient and understanding when it comes to the complicated issues that take a little more time and reassurance. My customer surveys mention how I took the extra time to resolve customers issues, am pleasant to work with, and knowledgeable with policies and procedures. I like to be confident in my answers and resolutions so I take the extra steps to research and learn what my job requires. I am a quick learner and find joy in problem solving.
2012
⢠Shelves books, magazines, newspapers, audio-visual and other library materials.
⢠Straightens materials on library shelves and shelf-reads to assure that materials are in the proper order.
⢠Empties book return bins inside and outside the Library buildings.
⢠Retrieves items from shelves for patrons and staff.
⢠Labels and mends books and other materials.
⢠Assists in the training of other Pages.
⢠Lifts book delivery boxes and pushes/pulls shelving carts.
⢠Responds to citizens' questions and concerns in a courteous and timely manner.
⢠Performs other directly related duties consistent with the role and function of the position as assigned by management.
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