Residential/Property Manager Resume Example Sherwood Management

RESIDENTIAL/PROPERTY MANAGER

Professional Summary

Talented administrative professional who goes above and beyond basic administrative tasks and takes on multiple projects at once, with extensive knowledge of Microsoft Office, AR/AP, QuickBooks and various other industry software.

Skills

Process improvement specialist
Adherence to high customer service standards
Customer-focused
Exceptional telephone etiquette
MS Office expert

Multi-tasking
Excellent communication skills
Quick learner
Creative problem solver
Organized
Motivated self-starter

Work History

03/2011 to Current

Residential/Property ManagerSherwood Management – Jamestown, TN

Review tenant applications for processing and verification of eligibility to participate in Rural Development governed housing.
Assist in completing forms and obtaining required documents, Collect and enter data into the computer system to maintain tenant files, Collect rent, Inspection of units for rental to new tenants and for requirements of Rural Development guidelines.
Aid tenants in obtaining assistance thru various centers such as Senior, Community and Human Services.
Adhered to all confidentiality requirements at all times.

01/2007 to 01/2011

Office Manager/Admin AssistantVan De Voorde Electric, LLC – Cookeville, TN

Scheduling of all service calls, warranty calls, daily jobs, Workers' Comp., OSHA Regs., NEC Regs., Davis-Bacon Wages, AIA Contractor forms, Insurance Benefits, Payroll, also responsible for and created all computer databases, workbooks, forms, maintenance of all programs, created various spreadsheets for daily work, created forms, reports, and queries created a program for easy estimating and bidding jobs, along with all office duties such as 10-key, phones, billing, phones, incoming mail, outgoing letters, AP & A/R, & payroll.
Monitored payments due from clients and promptly contacted clients with past due payments.
Reconciled vendor statements and handled payment complaints or discrepancies.

01/2005 to 01/2007

Senior Customer Service AssociateCigna Insurance Company – Chattanooga, TN

Responsible for answering member questions concerning healthcare plans, benefits, reviewing claims, claim adjustments, assisting members and providers with billing questions (reviewing UB and HCFA/CMS1500 forms for diagnosis, CPT, ICD9 and HCPCS codes), following company policies to assure compliance of state mandates and guidelines, also responsible for utilizing various computer systems to identify provider contracts, Medicare/Medicaid, member benefits, and eligibility.

01/2004 to 01/2005

Dispatcher/Office ManagerA&B Body Shop, Inc. and Towing – Jacksonville, FL

Responsible for all incomings calls, mail, A/P, A/R, auto insurance claims, towing dispatcher, osha regulations, permits, inventory, banking and human resources.

01/2002 to 01/2004

Recon Specialist-Team LeaderFairbanks Capital Mortgage Corp – Jacksonville, FL

Managed a team of 4 Customer Service Representatives responsible for answering and/or researching question concerning mortgage payoffs and refinances. Keeping updated with Federal, State, County and City regulations and time limits for properly processing mortgages.

Education

2001

Microsoft Office Suite
FCCJ - Jacksonville, FL

4.0 GPA

Notes

Notary Public

Resume Overview

Companies Worked For:

Sherwood Management
Van De Voorde Electric, LLC
Cigna Insurance Company
A&B Body Shop, Inc. and Towing
Fairbanks Capital Mortgage Corp

School Attended

FCCJ

Job Titles Held:

Residential/Property Manager
Office Manager/Admin Assistant
Senior Customer Service Associate
Dispatcher/Office Manager
Recon Specialist-Team Leader

Degrees

Microsoft Office Suite

Residential/Property Manager Resume Example

Resume Score: 70%

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