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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Knowledgeable MBA Grad well-versed in due diligence, valuations and statistical analyses. Prepares models, forecasts trends and gives presentations. Detailed in data analyses and reporting for audits, trend determination and financial planning. Also a reliable Operations Manager & Project Manager with over 3 years of experience in bookkeeping, payroll and financial management. Motivational and inspiring team leader with expertise in scheduling, customer relationship management and inventory control. Resourceful and methodical self-starter.

Skills
  • Project development and life cycle
  • Risk analysis and management
  • Budgeting and forecasting
  • Team Leadership & Development
  • P&L Management
  • Fluent in Russian, Ukrainian, English
  • Quantitative & qualitative Analysis & Evaluation
  • Client Relationships
Work History
01/2018 to Current
Residential Property Manager Brookfield Properties - Retail San Francisco, CA,
  • Paying property expenses, including taxes, mortgages, payroll, insurance premiums and maintenance costs.
  • Reporting property's financial status, occupancy, and expiring leases to property owner.
  • Meeting potential tenants, showing them properties, and assessing their applications in accordance with anti-discrimination laws.
  • Investigating and resolving property complaints and rental violations.
  • Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
  • Maintained 15 operational properties attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
  • Developed, reviewed and submitted property operating and capital budgets.
09/2020 to 03/2021
Operations Manager Wsp Brighton, MA,
  • Serves as champion for FXGs Safety Above All Culture and supports all related initiatives.
  • Management responsibilities include, but are not limited to hiring, terminations, coaching, training, recognition and rewards, performance evaluation and management, discipline, addressing employee concerns and staff productivity.
  • Plans, organizes, staffs, directs, and controls specific day-to-day operations within station or hub.
  • Responsible for assigning and managing 50 employees to ensure safe and efficient sortation of packages through facility, minimizing operational cost and maximizing operational quality, including movement, tracking and administration of trailers (in conjunction with linehaul department as applicable).
  • Analyzes operational performance through direct observation, interpretation of reports and collaboration with others.
  • Determines opportunities for improvement of key metrics and executes action plans to achieve results.
  • Leads daily employee and/or planning meetings to ensure workforce communication and understanding of operational updates and daily goals; Includes communication and public speaking to small and large audiences on regular basis.
  • Participates in development of and responsible for administering company employee relations strategies, including maintaining confidentiality of such material and matters.
  • Participates in development of and responsible for administering company safety strategies and programs.
  • Investigates and resolves customer service issues as appropriate.
  • Mentors and develops critical skill sets for new and/or less-experienced Operations Managers.
  • Adapts quickly to change to meet dynamic business needs; Displays flexibility and appropriate sense of urgency, while leading and engaging employees in positive and professional manner.
  • Participates in development of and responsible for administering company employee relations strategies, including maintaining confidentiality of such material and matters.
  • Determines sort’s strategic goals and ensures quality, service, cost and productivity goals are achieved.
  • Plans sort strategy based on projected volume, head count, and other special circumstances and factors.
01/2017 to 01/2021
Construction Project Manager 22Nd Century Technologies TX, State,
  • Determined and define project scope and objectives.
  • Predicted resources needed to reach objectives and manage resources in effective and efficient manner.
  • Prepare budget based on scope of work and resource requirements.
  • Managed up to 25 contracts with vendors and suppliers by assigning tasks and communicating expected deliverables.
  • Measured project performance to identify areas for improvement.
  • Fostered relationships with vendors to foster positive working relationships.
  • Updated operational methods, oversaw accounting procedures, tracked information and compiled data to improve efficiency.
  • Managed all phases of projects from procurement to commission.
  • Oversaw high profile projects for by planning, designing, and scheduling phases.
  • Managed construction schedules to achieve adequate labor coverage for all projects.
  • Kept 14 sites compliant with OSHA, federal, state and local regulations to prevent unnecessary delays.
07/2019 to 08/2020
Packaging Operator Allied Universal East Syracuse, NY,
  • Monitors and ensures metal detectors are tested and fully functional.
  • Monitors check-weigher kickoffs and notifies management of concerns when necessary.
  • Controls 3 packaging weights for main line or specialty products.
  • Reads and understands training materials, and other information related to job and complete paperwork in timely, efficient manner so paperwork is thorough and legible.
  • Must be able to enter data into computer every 15 min.
  • Monitors and ensures quality of bag condition, proper codes, case condition, glue condition and metal detector checks.
  • Recycles product from faulty packaging.
  • Responsible for cleanliness of work area and equipment and ensures work area meets company standards for cleanliness of work area.
  • Responsible for data entry for sanitation into MMS every 30 min.
  • Ensures materials are supplied and loaded for all equipment on assigned line.
  • Responsible to operate and perform adjustments to packaging equipment.
  • Responsible to report malfunctions to mechanic, lead, or supervisor.
  • Assists maintenance while lines are running or during downtime of line or plant.
  • Monitors metrics and other quantitative data during operations.
  • Performed packaging tasks alongside team to demonstrate proper methods according to labor plan and assigned tasks.
  • Assisted with quality and production process improvements to support new packaging initiatives.
10/2018 to 06/2019
Private security guard Securitas City, STATE,
  • Observes and reports activities and incidents at assigned client site, providing for security and safety of client property and personnel.
  • Makes periodic patrols every 2 hours to check for irregularities and to inspect protection devices and fire control equipment.
  • Preserves order and may act to enforce regulations and directives for site pertaining to personnel, visitors, and premises.
  • Controls access to client site or facility through admittance process.
  • Patrols assigned site on foot or in vehicle; checks for unsafe conditions, hazards, unlocked doors, security violations, blocked entrances and exits, mechanical problems, and unauthorized persons.
  • Protects evidence or scene of incident in event of accidents, emergencies, or security investigations.
  • Responds to incidents of fire, medical emergency, bomb threat, flooding, water discharge, elevator emergency, hazardous materials, inclement weather and other incidents.
  • Prepares logs and reports as required.
  • Performs qualitative data analysis with documents, audio and video recordings.
  • Answered alarms, investigated disturbances and contacted law enforcement personnel to escalate crises.
05/2015 to 09/2018
Headguard, Assistant Manager Surf'n'Slide Water Park City, STATE,
  • Generating schedules, patron interaction and supervising staff.
  • Fill incident reports, customer assistance and assist with bank deposits.
  • Managed team of 25 guards.
  • Responsible for schedule and breaks of other lifeguards, as well as performing attention assessments randomly.
  • Delegate duties, lead events and take action in case of event.
  • Perform quantitative analysis for master plan and forecasting.
  • Perform qualitative analysis for master plan and forecasting.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Monitored security and handled incidents calmly.
Education
Expected in 06/2019
Associate of Applied Science: Arts And Sciences
Big Bend Community College - Moses Lake, WA
GPA:
Expected in 01/2021
Bachelor of Science: Business Administration & Management
Western Governors University - Salt Lake City, UT,
GPA:
  • Graduated in Top 10% of Class
  • Graduated with 4.0 GPA
Expected in 07/2021
MBA: Business Administration
Western Governors University - Salt Lake City, UT
GPA:
Certifications
  • Six Sigma White Belt License - eN3AGk18kB
  • Heart saver First Aid CPR AED License - 206006952263

References:

− Tom Los, Manager at water park. XXX-793-0608
− Jeremy Seda, BBCC advisor. 253-330-9468
− Gigi Alvarez, HR administrator at Simplot. XXX-765-3443
− Jon Duvall, Senior manager at FedEx Ground. XXX-761-5183

Sergue, (Property Owner/Company Owner) Sergue & Sons - XXX-XXX-9510

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Resume Overview

School Attended

  • Big Bend Community College
  • Western Governors University
  • Western Governors University

Job Titles Held:

  • Residential Property Manager
  • Operations Manager
  • Construction Project Manager
  • Packaging Operator
  • Private security guard
  • Headguard, Assistant Manager

Degrees

  • Associate of Applied Science
  • Bachelor of Science
  • MBA

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