Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Results-oriented Sales Floor Associate possessing in-depth understanding of sales principles and customer service practices. Well-versed in monitoring inventory levels, maintaining orderly merchandise displays and facilitating payments. Self-motivated individual with strong desire to succeed and meet goals. Knowledgeable and dedicated customer service professional. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

  • Sales
  • Sales Goals
  • Notary Public
  • Client Needs Assessment
  • Customer Complaint Resolution
  • Credit card processing
  • Service recommendations
  • Invoicing
  • Scheduling
  • Account management
  • Store opening and closing
  • Product and Service Sales
  • Accurate Money Handling
  • Cash Handling
  • Cash Register Operation
  • Product Knowledge
  • Appointment Setting
  • Certified Notary Signing Agent
Work History
05/2019 to 02/2020
Assistant Manager Kona Grill Inc. Las Vegas, NV,
  • Introduced prospective tenants to types of units available and performed tours of premises.
  • Communicated with clients and tenants while offering strategic solutions to remedy problems.
  • Handled tenant complaints promptly and appropriately, calling in repairmen and other support services as needed.
  • Kept records accurate, detailed and fully compliant with reporting requirements to meet all state, local and federal housing requirement
  • Kept meticulous records of all correspondence between management and tenants.
  • Communicated effectively with owners, residents and on-site associates.
  • Completed final move-out walk-throughs with tenants to identify any required repairs.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Scheduled outside contractors for major maintenance issues.
  • Performed background checks
  • Evictions
12/2018 to 05/2019
Sales Associate Foot Locker Birmingham, AL,
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
  • Completed setup, breakdown and product preparation for promotional displays and in-store demonstrations.
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
  • Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Assisted customers by answering questions and fulfilling requests.
  • Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions.
  • Assisted customers with locating and choosing merchandise in any store department.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
  • Skilled using cash register including processing sales discounts and refunds.
Expected in 06/1983
High School Diploma:
William Workman High School - City Of Industry, CA

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Resume Overview

School Attended

  • William Workman High School

Job Titles Held:

  • Assistant Manager
  • Sales Associate


  • High School Diploma

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