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Residential House Keeper Resume Example

Resume Score: 80%

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RESIDENTIAL HOUSE KEEPER
Summary

Hardworking and reliable [Job Title] with strong ability in [Task] and [Task]. Offering [Soft skill], [Soft skill] and [Soft skill]. Highly organized, proactive and punctual with team-oriented mentality.

Results-focused [Industry] professional with strength in [Skill], [Task] and [Task]. Proactive leader with strengths in communication and collaboration. Proficient in leveraging [Area of expertise] and [Area of expertise] knowledge to promote [Result]. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes.

Skills
  • Residential customer service
  • Residential plumbing
  • Residential maintenance
  • Warehouse operations understanding
Experience
Residential House Keeper / Jim Tinker - All Over, Ohio10/2013 - Current

Handled all delegated tasks, including carpet cleaning and windows.

Performed dusting, leather and wood surface polishing and wall washing on a weekly basis.

  • Transported trash and hazardous waste to appropriate disposal area.
  • Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks, toilet seats and shower area.
  • Vacuumed all carpeted areas and mopped solid surfaces with proper chemical solutions.
  • Completed custodial rounds, including sweeping and vacuuming, glass cleaning and trash collecting.
  • Maintained safety protocols through proper, cost-effective and safe handling of equipment, chemicals and material usage.
  • Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures and maintain safe environment.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Maintained retail store presentation by overseeing merchandise replenishment, customer courtesy and inquiry response.
  • Oversaw aspects of maintenance, inventory and daily activity management to provide optimized retail environment .
  • Minimized waste by employing specific expense-tracking and cost-control strategies.
  • Fielded customer complaints, resolved disputes and answered questions to promote store engagement and effectiveness.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Improved operations by working with team members and customers to find workable solutions.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Recognized by management for providing exceptional customer service.
  • Laundered bedding and made beds to minimize wrinkles in sheets and keep pillows fluffed.
  • Checked and changed linens and washed and dried dishes to maintain orderly homes.
  • Organized, cleaned and sanitized kitchens, bedrooms, living rooms and bathrooms to eliminate daily germs and keep families healthy.
  • Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
  • Used digital timekeeping system to document hours worked each day.
  • Emptied wastebaskets and disposed of all soiled linen in guest rooms to reduce spread of germs and enhance freshness.
  • Used antibacterial cleaning products for sanitizing bathrooms and kitchens to reduce spread of germs and prevent illness.
  • Improved customer satisfaction by finding creative solutions to problems.
Assistant Manager / Subway - Kent And Ravenna, OH10/2004 - 08/2018
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Analyzed trends, identifying consumer demand and forecasting seasonal trends to streamline operations.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Cultivated hands-on training, assessment, guidance and performance monitoring programs to coach and mentor employees.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Oversaw team development according to industry service standards to further customer loyalty.
  • Improved efficiency and productivity by implementing organization systems for financial reports, schedules and inventory control.
  • Delegated daily tasks to team members to optimize group productivity.
  • Enhanced sales by implementing merchandising and promotional improvements.
  • Assisted [Job title] in evaluating employee performance and cultivating improvement initiatives.
  • Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
  • Completed inventory audits to identify losses and project demand.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Analyzed monthly sales and performance reports to support operational planning and strategic decision making.
Cook / The Town Center - Brimfield, OH01/2015 - 10/2017
  • Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
  • Modified standard recipes to account for ingredient issues or customer requests, including allergen concerns.
  • Set up and performed initial prep work for food items such as soups, sauces and salads.
  • Maintained consistent quality and high accuracy when preparing identical dishes every day.
  • Established and maintained open, collaborative relationships with kitchen team to maximize efficiency.
  • Weighed, measured and mixed ingredients, following recipes to produce quality dishes.
  • Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
  • Chopped, diced and sliced vegetables and fruit ahead of busy periods, including dinner rush.
  • Replenished food items from inventory and rotated ingredients to use oldest products first.
  • Developed processes to streamline food-preparation and presentation tasks, recommending changes as necessary to boost food-cost savings.
  • Precooked garnishes such as bacon pieces for later use to top off fresh dishes.
  • Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
  • Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
  • Garnished and arranged dishes into creative presentations.
  • Developed new recipes based on knowledge of consumer tastes, ideal nutritional needs and budgetary considerations.
  • Communicated with wait staff regarding customer requests, dietary concerns and allergy questions.
  • Mixed, weighed and proofed ingredients to match exact recipe formula.
  • Grilled and deep fried various foods, including meats, potatoes and fish.
  • Cultivated original menu items, precisely executing them to periodically refresh meal portfolio.
  • Regulated oven, broiler and roaster operations for cooking at correct temperatures.
  • Precooked certain items during slow periods to reduce wait times at lunch and dinner rush.
  • Interacted effectively with waitstaff regarding special orders for customers, including those with food allergies and gluten intolerance.
Deli Manager / Vaughns market 43 - Kent, OH12/2007 - 11/2008
  • Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
  • Maximized food quality by closely monitoring shipments, preparation and food handling by team members.
  • Controlled portion sizes and garnishing for optimal cost controls.
  • Maximized customer satisfaction scores by training employees well and implementing strong customer relations standards.
  • Coordinated optimal guest relations from initial contact through final check-out to boost satisfaction and brand loyalty.
  • Reduced costs by controlling portion sizes and eliminating all types of waste.
  • Priced and ordered food products, kitchen equipment and food service supplies.
  • Created effective marketing promotions to improve business.
  • Enforced staff performance and service standards to deliver consistent and positive customer experiences.
  • Kept food storage and preparation equipment in good working order to maximize safety and cost-efficiency of operations.
  • Ordered merchandise with accuracy by verifying back stock and maintaining inventories.
  • Mentored employees and instructed on management of complicated sales, complex issues and difficult customers.
  • Responded to customer inquiries and delivered appropriate information after carefully researching issues.
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
  • Supervised successful, well-supplied and highly organized establishment thanks to consistent oversight and regular cleanliness inspections.
  • Conducted department walkthroughs to assess and remedy factors such as cleanliness, inadequate stock levels and poor merchandising.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Collaborated with internal personnel and clientele to improve store operations and address concerns quickly.
  • Determined complete order accuracy by examining merchandise to verify price and quantity.
  • Oversaw entire stock management process, including receiving incoming merchandise, shelf replenishment and shrinkage control.
  • Reviewed inventory and sales records, tracked trends and reported on activities to senior management for use in key decision making.
  • Rectified discrepancies between accounting records and cash drawer by researching daily transactions to pinpoint issues.
Education and Training
Theodore Roosevelt High School - Kent, OH06/2002High School Diploma
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Resume Overview

Companies Worked For:

  • Jim Tinker
  • Subway
  • The Town Center
  • Vaughns market 43

School Attended

  • Theodore Roosevelt High School

Job Titles Held:

  • Residential House Keeper
  • Assistant Manager
  • Cook
  • Deli Manager

Degrees

  • Theodore Roosevelt High School - Kent, OH 06/2002 High School Diploma

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