Residential House Keeper Resume Example

Handled all delegated tasks, including carpet cleaning and windows.

Performed dusting, leather and wood surface polishing and wall washing on a weekly basis.

• Transported trash and hazardous waste to appropriate disposal area.
• Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks, toilet seats and shower area.
• Vacuumed all carpeted areas and mopped solid surfaces with proper chemical solutions.
• Completed custodial rounds, including sweeping and vacuuming, glass cleaning and trash collecting.
• Maintained safety protocols through proper, cost-effective and safe handling of equipment, chemicals and material usage.
• Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures and maintain safe environment.
• Demonstrated self-reliance by meeting and exceeding workflow needs.
• Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
• Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
• Maintained retail store presentation by overseeing merchandise replenishment, customer courtesy and inquiry response.
• Oversaw aspects of maintenance, inventory and daily activity management to provide optimized retail environment .
• Minimized waste by employing specific expense-tracking and cost-control strategies.
• Fielded customer complaints, resolved disputes and answered questions to promote store engagement and effectiveness.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.
• Improved operations by working with team members and customers to find workable solutions.
• Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
• Recognized by management for providing exceptional customer service.
• Laundered bedding and made beds to minimize wrinkles in sheets and keep pillows fluffed.
• Checked and changed linens and washed and dried dishes to maintain orderly homes.
• Organized, cleaned and sanitized kitchens, bedrooms, living rooms and bathrooms to eliminate daily germs and keep families healthy.
• Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
• Used digital timekeeping system to document hours worked each day.
• Emptied wastebaskets and disposed of all soiled linen in guest rooms to reduce spread of germs and enhance freshness.
• Used antibacterial cleaning products for sanitizing bathrooms and kitchens to reduce spread of germs and prevent illness.
• Improved customer satisfaction by finding creative solutions to problems.