residential group home manager resume example with 20+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary
QUALIFICATION SUMARY
Experienced Health Services Professional with over twelve years experience managing group home facilities. A self directed individual with the ability to make quality, independent decisions and demonstrates a high degree of critical thinking. Analytical and strong problem solving skills. Ability to work in emotionally charged and hostile environments with highly diverse populations. Excellent conflict management skills. Ability to work at all levels of the organization and to represent company to the public in a manner consistent with its mission, vision and values.
Highlights
Guest services
Inventory control procedures
Merchandising expertise
Loss prevention
Cash register operations
Product promotions
Accomplishments
Experience
1995 to 2000
Residential Group Home ManagerThe Mentor Network – North Versailles, PA,
ARI of Connecticut Inc serves mentally challenged individuals in group homes and individual apartments throughout Stamford and Ridgefield CT Managed group home facility housing six mentally challenged individuals.
Oversaw a staff of ten in accordance with the terms as outlined in the Union contract and staff handbook.
Account management of personal finances for individuals.
Responsible for coordination and preparation of both internal and external financial auditing at the facility.
Implemented and developed systems to ensure that all program services are maintained with high standards of quality, as well as applicable federal, state and local regulations accreditation standards.
Coordinated the preparation for and the oversight of external licensing audits by DDS Department of Developmental services) and QSR ( quality service review).
Develops Goals and objectives for the individuals in conjunction with the Manager of Clinical training and development.
Collaborated with th.
2000 to Current
Individualized Home Support Manager – , ,
Manages an independent residential placement program for eighteen mentally challenged adults living in their own apartments in the community Oversees a staff of eight in accordance to the terms outlined in the union contract and staff handbook.
Interviews and makes hiring recommendations for the position of Residential Coordinator and Residential Counselor.
Handles Account management for personal finances, including budgeting.
Responsible for coordination and preparation of external financial auditing of individual accounts.
Develops Goals and objectives for the individuals in conjunction with the Manager of Clinical training and development.
Facilitated all employee orientations, on the job trainings and coaching to maintain compliance with state regulations.
Responsible for ensuring that all employees receive and maintain all required mandatory trainings and certifications Train staff in the overall implementation and data tracking of all individuals' program.
Education
Expected in May 2013 to to
B.S: General and Business Studies Management University of Bridgeport - Bridgeport, CT GPA:
Expected in December 2014 to to
MBA: Management University of Bridgeport - Bridgeport, CT GPA:
Expected in 2012 to to
Human Resources Certificate: HUMAN RESOURCES UNIVERSITY OF BRIDGEPORT - Bridgeport, CT GPA:
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