Residential Food Service Manager Resume Example
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RESIDENTIAL FOOD SERVICE MANAGER
Summary
To obtain a management position with a strong and successful company in the food service industry where I will be able to utilize my passion and knowledge to gain professional experience
Experience
06/2013 to Current
Residential Food Service ManagerFive Star Correctional Services, Inc. － Tyler , TX
- Manager of the residential dining facility and convenience store at Southern Oregon University
- Responsible for all front of house employee job recruitment and corrective action processes
- Campus safety manager for Aviands with responsibilities of all workers compensation claims, monthly safety audits, and monthly safety training courses for all management and hourly staff members
- In charge of counting weekly inventory with an average product inventory of $35,000
- Scheduled all front of house supervisors, employees, cleaning crew, and dish room staff for a total of 154 individuals
- Managed day-to-day operations with an emphasis on product quality, employee relations, and facility maintenance
- Team member that opened a new 20,000 sq. ft. dining facility and the creation of our 7 uniquely branded restaurant concepts
- Location responsible for $6.2 million in revenue annually
09/2012 to Current
Food Service DirectorInspire Brands － Indianapolis , IN
- Oversaw the creation of a new account on the college campus of 3800 students; including menu development, restaurant design and employment recruitment
- Created a culture and sense of atmosphere in the café and student life center
- Managed daily labor and sales; including all accounting, catering contracts and collections
- Hosted weekly and bi-monthly meetings with the on-site client to ensure satisfaction and to present new business ideas and current sales
- Utilized my knowledge of cost control techniques to ensure proper food ordering, rotation, inventory and profit providing opportunities
- Increased monthly sales by an average of 10% per month consistently
- Created a unique brand that is recognized throughout the community of Elko, Nevada
- Designed several marketing plans that helped extend our business to more than just our immediate student and faculty population
09/2011 to 09/2012
Assistant General ManagerAbm － Greenwood , SC
- Certified human resource manager for our store with many jobs and responsibilities such as: interviewing, hiring processes, schedule creator, and responsible for all employee files and employment related documents
- Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations
- Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis
- Daily accountant responsible for coordination of Dunbar change orders, and daily drawer balancing including cash deposits and invoice receiving and postings
- An advocate of sound financial and business decisions while maintaining an atmosphere of integrity, respect and fun
- Average weekly café sales of $50,000, and daily catering sales of $1550
- Managed the schedule for a constant staff of 30 or more
01/2011 to 09/2011
Catering SupervisorLevy Restaurants At The Pepsi Center － City , STATE
- Assisted the Group Sales Manager with all menu development, catering contracts, and all event coordination
- Utilized in-depth knowledge with Reserve Interactive Software to generate Banquet Event Orders, billing, and generate daily financial reports
- Supervised catering staff during set up, execution, and breakdown of all catered events
- Averaged $95,000 in monthly sales catering events such as 2012 Microsoft MGX Convention, Second and Third round of Men's NCAA Basketball Tournament, and The Boy Scouts of America Sports Breakfast
- Maintained a direct relationship with the culinary team to ensure exact execution of events
01/2008 to 01/2011
Food and Beverage Management InternCork House － City , STATE
- Utilized cost control techniques in order to serve guests a quality product while maintain a proper liquor cost
- Educated guests on our monthly wine selections and offered professional advice on wine pairings
- Promote guest satisfaction for steady repeat business
- Lead banquet server responsible for executing the Banquet Event Order to exact specifications and retaining order among additional banquet servers
- Assisted all stations in kitchen when needed
- Upheld corporate standards and policies as a front of the house and kitchen manager
- Maintained a focused and efficient kitchen during $2,500 average lunch hours
- Implemented corporate recipes and portion control for all food items that reached our guests
- Utilized Aloha POS system to assign daily sections for servers and uploaded reservations from the company's Open Table account
07/2007 to 12/2007
Line Cook/ Banquet Team MemberCastle Pines Golf Club － City , STATE
- Traveled and prepared banquets with multiple course menu selections ranging from large venues to private member's homes.
- Prepped, stocked, and created food items for the garde-manger portion of the line in a neat and timely fashion
- Utilized culinary knowledge to help create monthly and nightly specials that resulted in increased revenue and member satisfaction.
Education
B.S.: Food Service ManagementJohnson & Wales University － City, State, USJohnson & Wales University - Denver, CO B.S. in Food Service Management November 2010
Associates: Food and Beverage ManagementAssociates in Food and Beverage Management May 2008
Certifications
Certified in TIPS, Oregon Food Handlers, and Serve Safe
Professional Affiliations
Castle Pines Golf Club - Castle Rock, CO
Skills
Satisfaction, Cost Control, Food Service, Inventory, Recruitment, Sales, Contracts, Monthly Sales, Kitchen, Operations, Accounting, All Accounting, And Sales, Bi, Business Intelligence, Collections, Credit, Marketing, New Account, Ordering, Sales By, Audits, Claims, Compensation, Corrective Action, Employee Relations, Machine Safety, Maintenance, Million, Safety Audits, Safety Training, Training, Workers Compensation, Workers Compensation Claims, Accountant, Basis, Cash, Cash Deposits, Change Orders, Customer Service, Interviewing, Invoice, Receptionist, Retail Sales, Sales Of, Billing, Financial Reports, Sales Manager, Aloha Pos, Point Of Sale, Pos, Pos System
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Resume Overview
School Attended
- Johnson & Wales University
Job Titles Held:
- Residential Food Service Manager
- Food Service Director
- Assistant General Manager
- Catering Supervisor
- Food and Beverage Management Intern
- Line Cook/ Banquet Team Member
Degrees
- B.S. : Food Service Management
Associates : Food and Beverage Management
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