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Residential Counselor Resume Example

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RESIDENTIAL COUNSELOR
Professional Summary

Experienced Food Service Worker knowledgeable about batch cooking, food safety and nutrition. Strong track record of reliability, accuracy and efficiency in all tasks. Maintains superior performance in both individual and team-focused duties.

Skills
  • Patient Care
  • Crisis Intervention
  • Medication Administration
  • Cleaning
  • Treatment Planning
  • Developmental Disabilities
  • Safe food handling
  • Menu Memorization
  • Sales
  • Patient Relations
  • Food Safety
  • Food assembly
  • Food preservation and storage methods
  • Relationship development
  • Mediation
  • Case Management
  • Meal Preparation
  • Rehabilitation
  • Mental Illness Treatment
  • Emotional Support
  • ServSafe
  • Food Preparation
  • Guest Services
  • Health and Safety Standards
  • Cash Register Operation
  • Proficient hearing
  • Customer service
  • Organization
Work History
Feb 2016 - Aug 2018City, State
Residential Counselor / Company Name
  • Strategized to improve resident care and satisfaction and held weekly meetings with directors to advocate for resident needs.
  • Liaised between community programs and residents and counseled six community and assisted living residents.
  • Enforced policies and safety standards through building and room rounds.
  • Promoted positive relations between residents and staff.
  • Provided emotional support and counseling to residents coping with loss and created and developed bereavement groups.
  • Supported personal needs of residents dealing with diverse conditions.
  • Assisted residents in adhering to treatment plans by setting up medical appointments, arranging transportation, coordinating services and providing emotional support.
  • Communicated behavior choices to residents by outlining positive and negative consequences of choices.
  • Delivered frequent summaries on resident progression and regression in treatment to provide recommendations towards treatment plan for success.
  • Supported residents in coping with emotions and fears through one-on-one sessions.
Apr 2014 - Jun 2016City, State
Barista / Company Name
  • Learned every menu preparation and numerous off-label drinks to meet all customer needs.
  • Maintained supply levels in counter and customer areas to meet typical demands.
  • Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Created original artwork for specials board display daily.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
  • Engendered customer loyalty by remembering personal preferences and allergy information.
  • Cleaned counters, machines, utensils and seating areas daily.
  • Educated staff by sharing knowledge and expertise of coffees, teas and merchandise.
  • Prioritized drink requests while managing interruptions.
  • Controlled line and crowd with quick, efficient service.
Oct 2010 - Jan 2014City, State
Barista / Company Name
  • Learned every menu preparation and numerous off-label drinks to meet all customer needs.
  • Maintained supply levels in counter and customer areas to meet typical demands.
  • Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Created original artwork for specials board display daily.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Engendered customer loyalty by remembering personal preferences and allergy information.
  • Constantly expanded personal knowledge of coffee styles and varieties.
  • Provided in-depth information to customers on beverage preparation and offered samples of latest brews.
  • Cleaned counters, machines, utensils and seating areas daily.
  • Educated staff by sharing knowledge and expertise of coffees, teas and merchandise.
  • Prioritized drink requests while managing interruptions.
  • Maintained regular and consistent attendance and punctuality.
  • Developed and demonstrated skillful and creative latte art to engage customers.
Jul 2006 - Sep 2009City, State
Dietary Aide / Company Name
  • Prepared and expedited food orders to support waitstaff and other team members.
  • Distributed food to wait staff quickly during busy peak periods to drive customer satisfaction.
  • Washed, peeled and cut fruits and vegetables in advance to save time on food preparation.
  • Quickly and accurately served specific meals to patients with special dietary needs.
  • Prepared cooking supplies, ingredients and workstations during opening and closing procedures to maximize efficiency.
  • Patiently and compassionately assisted patients requiring assistance eating meals.
  • Monitored quality control procedures to guarantee preparation and delivery of healthy menu choices.
  • Documented clinical findings and entered pertinent health data for processing, recordkeeping and use by other medical professionals.
Education
Jun 2009City, State
High School DiplomaFitchburg High School
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Resume Overview

School Attended

  • Fitchburg High School

Job Titles Held:

  • Residential Counselor
  • Barista
  • Dietary Aide

Degrees

  • High School Diploma

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