(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Summary
  • As a Certified Medicine Technician , Certified Medical Assistant, Certified Community Health Worker and six years Nursing School training I plan to utilize strong flexible, dependable, organizational, communication, and interpersonal relations skills, in a challenging, creative and stable work environment.
  • Perform a variety of customer service and unit-operations activities to assist medical, nursing, and administrative staff to meet unit, department, and institutional needs.
  • Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Strong ability to multitask and prioritize workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
  • Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.
  • Baltimore Area Health Education Center(BAHEC)Community Health Worker Training: June2018
  • Research And Outreached Overdose Response Program Certification
  • Behavioral Health System Baltimore Center For Disease Control, Health Literacy Online Training For Public Health Professionals
  • EMR / EHR
  • Certified Medical Technician
  • Customer service
  • Clinical Documentation
  • Adaptability
  • Cultural awareness
  • Microsoft Word, Excel, And Spreadsheet Software Proficiency
  • First Aid/CPR
  • Critical thinking
  • Privacy and confidentiality
  • Medical office administration
  • Infection Control and Aseptic Procedures
  • Monitoring Patient Progress
  • Direct Patient Care
  • Hospice Care
  • Dementia and Alzheimer's knowledge
  • Phlebotomy
Coppin State University Baltimore, MD Expected in Bachelor of Science : Nursing - GPA :
Edmonson Westside High School Baltimore, MD, Expected in High School Diploma : - GPA :
National CPR Foundation Baltimore, MD, Expected in 03/2021 First Aid & CPR : Nursing - GPA :
Work History
Morningside House Of Friendship - Residential Aide/Medicine Technician
City, STATE, 03/2019 - 01/2021
  • Strived to maintain a safe working environment through the prevention of accidents, the preservation of equipment, and the achievement of safe working practices.
  • Responsible for assisting residents with Medication Administration, Activities of Daily Living and Housekeeping services in order to enhance the quality of resident's life and promote independence and dignity.
  • Recorded vital signs, such as temperature, blood pressure, pulse, or respiration rate, as directed by medical or nursing staff.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Documented residents' behavior in terms of mental status, sleeping and eating patterns in medical record books.
Robert A Pascal Drug Rehabilitation Center - Residential Counselor/Certified Medication Technician
City, STATE, 09/2017 - 11/2019
  • Assess residents’ health, social, and behavioral needs and develop programs and methods to provide support and guidance.
  • Explained treatment procedures, medications and diets to inform patient and patient's family of care and progress.
  • Reviewed patient progress to document effects of any prescribed medication.
  • Administered psychotropic medications and anxiety education to patients to provide mental health care.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Unpacked, sorted, counted and labeled all incoming medications to keep optimum inventory levels.
Chase Brexton Health Care - Certified Medical Assistant/Medicine Technician
City, STATE, 03/2014 - 09/2017
  • Coordinated and complied with confidentiality policies involving patients’ information and privacy. (HIPPA)
  • Ensured that established patients have updated demographic and or insurance information in the system.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Obtained pre- and post-treatment vital signs and weight.
Bravo Health/ Cigna Health Spring - Customer Service Representative/ Administrative Assistant
City, STATE, 01/2012 - 02/2014
  • Handled questions, complaints, and billing inquiries with the highest degree of courtesy and professionalism resolving customer issues with one-call resolution.
  • Recorded details of inquiries, comments, and complaints in the company database.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Provided primary customer support to internal and external customers in fast-paced environment.
  • Answered constant flow of customer calls with up to 6 calls in queue per minute.

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Resume Overview

School Attended

  • Coppin State University
  • Edmonson Westside High School
  • National CPR Foundation

Job Titles Held:

  • Residential Aide/Medicine Technician
  • Residential Counselor/Certified Medication Technician
  • Certified Medical Assistant/Medicine Technician
  • Customer Service Representative/ Administrative Assistant


  • Bachelor of Science
  • High School Diploma
  • First Aid & CPR

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