AsiaMussaColumbus , OH 43228Cell: 614-446-6973asiamussa@icloud.comSummary
AsiaMussaColumbus , OH 43228Cell: 614-446-6973asiamussa@icloud.comSummary
Honest and insightful Resident Assistant with 2 years' experience. Natural born leader with an aptitude for problem-solving and planning. Reliable, responsive and resourceful. Ability to collaborate or work independently.
Skills
- Public speaking
- Ethical standards
- CPR certified
- Collaborator
- Problem-solver
- Ability to advise
- Team building
- Customer service
- Team management
- First Aid/CPR
- Assertive
ExperienceApril 2020 to CurrentHillard Assisted Living and Memory CareHillard, OHResident Assistant
- Maintained clean and well-organized environment to promote client happiness and safety.
- Monitored and reported clients' progress.
- Improved patient outlook and daily living through compassionate care.
- Interfaced with residents to address and resolve complaints or grievances.
- Responded to crisis situations quickly to maintain calm and immediately determine level of assistance needed.
- Delivered high-quality, geriatric care to private client.
October 2019 to March 2020Heinzerling FoundationColumbus , OHDirect Care Assistant
- Cared for wounds by changing bandages, dressings and binders to promote healing.
- Helped clients with personal needs from exercise to bathing and personal grooming.
- Assisted patients with bladder and bowel needs by helping to restroom.
- Assisted patients with daily personal hygiene such as bathing, dressing and grooming.
- Prepared food and helped patients eat to support healthy nutrition.
November 2017 to June 2019Mcdonalds Corp.Columbus , OHCrew Trainer
- Instructed new team members on correct procedures for all areas of operations.
- Handled escalated customer complaints to provide full resolutions and promote loyalty.
- Worked alongside junior employees to improve performance, food safety and customer service.
- Greeted incoming customers kindly and provided friendly service.
Education and TrainingJune 2019Franklin Heights High School
Columbus OH
High School DiplomaJune 2020Columbus State Community College
Columbus, OHNursing
Associate of ScienceJune 2019South Western Career Academy
Columbus OH
High School Diploma
Skills
- Public speaking
- Ethical standards
- CPR certified
- Collaborator
- Problem-solver
- Ability to advise
- Team building
- Customer service
- Team management
- First Aid/CPR
- Assertive
ExperienceApril 2020 to CurrentHillard Assisted Living and Memory CareHillard, OHResident Assistant
- Maintained clean and well-organized environment to promote client happiness and safety.
- Monitored and reported clients' progress.
- Improved patient outlook and daily living through compassionate care.
- Interfaced with residents to address and resolve complaints or grievances.
- Responded to crisis situations quickly to maintain calm and immediately determine level of assistance needed.
- Delivered high-quality, geriatric care to private client.
October 2019 to March 2020Heinzerling FoundationColumbus , OHDirect Care Assistant
- Cared for wounds by changing bandages, dressings and binders to promote healing.
- Helped clients with personal needs from exercise to bathing and personal grooming.
- Assisted patients with bladder and bowel needs by helping to restroom.
- Assisted patients with daily personal hygiene such as bathing, dressing and grooming.
- Prepared food and helped patients eat to support healthy nutrition.
November 2017 to June 2019Mcdonalds Corp.Columbus , OHCrew Trainer
- Instructed new team members on correct procedures for all areas of operations.
- Handled escalated customer complaints to provide full resolutions and promote loyalty.
- Worked alongside junior employees to improve performance, food safety and customer service.
- Greeted incoming customers kindly and provided friendly service.
Education and TrainingJune 2019Franklin Heights High School
Columbus OH
High School DiplomaJune 2020Columbus State Community College
Columbus, OHNursing
Associate of ScienceJune 2019South Western Career Academy
Columbus OH
High School Diploma
