Flowserve Corporation - Repair Coordinator
Northampton, PA, 05/2001 - Current I am Micro Precision Calibration's Repair Coordinator. My current position is the epicenter of our repair lab as I am our sales team, our procurement department, our accounts manager, and our customer service. My current duties are to provide customer service, quote customers repair and calibration for their broken equipment, procurement/order parts for our repair technicians including creating PO's for orders, manage orders to make sure they are being done in a timely manner, prioritizing orders for our technicians, direct technicians as to keep deadlines, creating spreadsheets for our lab's P&L reporting, calling on past due invoices, and building new vendor relationships. Previously at Micro Precision Calibration I was a calibration sales accounts manager for several territories within and outside of the United States. I provided customer service to customers, created quotations, cold calling, warm calling, and follow up with customers. I have also been the receptionist, shipping, receiving, and sales representative for our test equipment sales department.