Rental Car Manager skilled at exceeding sales and customer service goals. Extensive experience working with the military. Results driven team player experienced in working in a fast paced environment. I have done marketing for corporate clients, trained new hires and developed new managers. Balanced customer service needs with company demands. Experienced resolving customer complaints.
Managed a successful sales team of 3 members
Fielded and processed up to 25 calls per day.
Expanded rental fleet from 85 cars to 120 cars
Managed an office with 3 people and 2 part time service agents. Responsible for opening and closing the office every day. Made daily bank deposits in a timely manner. Trained new employees and developed new managers. Resolved customer service complaints. Maintained service on entire fleet. Marketed new and existing accounts. Fulfilled bids and made sure they were in compliance with national agreement.
In charge scheduling twenty employees. Make sure all the registers balanced and did the weekly books. Trained new cashiers. Resolved customer service complaints. Also, worked in the floral department as floral manager for two years.
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