obtain a challenging position with career-growth, that gives me scope to apply
my education and professional skills as well as to utilize and expand my solid
experience and abilities while contributing to an organizational excellence and
Superb interpersonal skills
Remote Sales Agent, 01/2013 to Current LifeStation Inc – Union, NJ
Assist clients with obtaining
medical devices and tele-health services throughout North America.
directly with major affiliates and national partners including hospital, local
and healthcare agencies to customize
the appropriate plan to fit the client's needs.
Worked directly with [departments, clients, management] to achieve [result].
Trained, coached and mentored staff to ensure smooth adoption of new program.
Closed an average of [number] sales calls each quarter.
Trained all incoming sales team members.
Data and Document Processor, 10/2006 to 06/2009 JPMorgan Chase – Brooklyn, NY
Composed and drafted all outgoing correspondence and reports for managers.
Developed a set of metrics derived from raw company data to track improvements in organizational efficiency.
Analyzed source documents, such as checks and
entered data into specific data fields for subsequent entries.
Followed written customer account
instructions accurately, sorting, opening, scanning, and batching work sequentially.
Processed 8,000+ pieces in a very rapid and
timely manner, while meeting all deadlines for major clients both international
Customer Service/Sales Representative, 09/2002 to 02/2005 Citigroup/CitiCards – Melville, NY
Coordinated between billing department and customers to resolve problems.
Increased customer knowledge by informing
them of new products and safety issues.
Utilize strategic plans to enhance customer
service satisfaction by using tools provided to maintain and increase service
levels to both internal and external customers.
Worked closely with other departments to
promote sales contests.
Described product to customers and accurately explained details.
BS in Health Services Administration: January, 2014 New York City College of Technology - Brooklyn, NY
AAS in Business Administration: February, 2011 Kingsborough Community College - Brooklyn, NY
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Companies Worked For:
New York City College of Technology
Kingsborough Community College
Job Titles Held:
Remote Sales Agent
Data and Document Processor
Customer Service/Sales Representative
BS in Health Services Administration : January, 2014 AAS in Business Administration : February, 2011
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