Dedicated, meticulous Office Manager, and well-grounded professional with over eleven years of superior clerical skills and administrative expertise. Successful at satisfying customer needs while meeting and exceeding business objectives. Smoothly composes and prioritizes all types of administrative tasks while remaining a flexible and focused team player.
Skills
Accounts payable and receivable
Strong written, verbal and problem solving skills
Detail oriented
Self-directed
Clerical Experience
Proficient in Microsoft Outlook/Word/Excel
Experience
Remote Based Office Manager, 04/2016 to Current Veolia – Louisville, KY,
Oversaw daily clerical and administrative office activities.
Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
Trained and mentored new Environmental Inspectors in dredging policies, daily task execution and industry best practices.
Ensured that all operations met federal and state laws while working closely alongside Army Corp. of Engineers.
Improved operational efficiencies, managing work requests from contractors, pricing and changes.
Coordinated travel arrangements, including booking hotel rooms, car rentals and airfare, when necessary, for staff traveling to domestic locations.
Elevated new client initiatives and managed presidential calendar, including coordinating itinerary and scheduling appointments.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Office Manager, 07/2014 to 04/2016 Bluegreen Resorts – Tampa, FL,
Worked quickly and efficiently, with minimal oversight, to accomplish assigned duties.
Generated and completed weekly payroll from start to finish for staff of thirty.
Greeted visitors promptly and directed to correct locations.
Produced professional and error-free business correspondence and spreadsheets.
Executed all day-to-day office operations, such as receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
Created and managed electronic customer records, encompassing data entry and administrative functions related to billing and accounts receivable.
Liaised with customers, addressed inquiries, and answer billing questions to provide outstanding customer care.
Supported clerical needs for five department supervisors, including taking messages, scanning documents and routing business correspondence.
Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
Created new work orders and filed completed jobs using five drawer, vertical and horizontal filing system.
Server/Bartender, 12/2011 to 07/2014 Cintas Corporation – Groveport, OH,
Recommended daily specials, wine selections and desserts to guide a high volume of customers toward more profitable items.
Maintained guest satisfaction by recording orders, anticipating needs and partnering with team members to efficiently deliver food and beverages to tables in a timely manner.
Checked guests' identification to ensure minimum age requirements for consumption of alcoholic beverages.
Operated POS/'DISH' terminals to input orders, split bills and calculate totals.
Assisted individuals in selecting meal options, and recommended alternative items for those with gluten intolerance and food allergies.
Communicated effectively with kitchen staff regarding guests’ allergies, dietary needs and other special requests.
Managed closing duties, including restocking non-perishables to keep pantry well supplied, reconciling cash drawer and completing inventory for the bar.
Accounts Payable Clerk, 09/2009 to 12/2011 Lockheed Martin – City, STATE,
Eliminated inaccuracies in accounts payable payments by verifying information prior to generating checks and electronic payment transfers.
Assessed data and information to check entries, calculations and billing codes for accuracy.
Applied mathematical skills to calculate totals, check figures and correct problems with physical and digital files.
Analyzed expense reports, identified variances and researched issues to correct problems and maintain financial compliance.
Trained new team members on accounting systems to keep team operations productive and efficient.
Verified accuracy of information and resolved discrepancies with a large number of vendors before entering invoices for payment.
Worked closely with department personnel to produce accurate and timely bills.
Problem-solved accounts payable questions on behalf of internal team members, management and vendors.
Education
Bachelor of Arts: Anthropology, Expected in 08/2009 University of Central Florida - Orlando, FL GPA:
Presidents List Honoree [Spring semester, 2007]
Dean's List Honoree [Fall semester, 2008/ Spring semester,2009]
Delta Epsilon Iota Honors Society Member
National Scholars Honors Society Member
Associate of Arts: Mass Communications, Expected in 08/2007 Polk State College - Winter Haven, FL GPA:
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