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Relief Manager Resume Example

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RELIEF MANAGER
Professional Summary
Candidate who is highly energetic, outgoing and detail-oriented. Handles multiple responsibilities simultaneously while providing exceptional customer service. Detail-oriented worker with strong technical skills and the ability to learn new concepts quickly. Enthusiastic learner with excellent communication skills and strong motivation to succeed. 9+ years in retail and customer service. Eager, enthusiastic, and ready to learn.

A candidate who is highly energetic, outgoing and detail-oriented. Handles multiple responsibilities simultaneously while providing exceptional service. Detail-oriented with a strong  background in science. An avid learner quickly able to master new concepts. Enthusiastic leader with excellent communication skills and a strong motivation to succeed. Almost a decade of public related retail and customer service experience. Eager, enthusiastic, and ready to learn. Seasoned management professional who excels in establishing excellent working relationships with customers, employees, vendors and contractors.

Skills
MS Office · Excellent multi-tasker · Strong communication skills · Schedule management · Problem resolution · Deadline-oriented · Energetic work ethic
  • Motivated to help others
  • Compassionate
  • Committed team player
  • Adaptable
  • Organized calendar management
  • Trained in HIPPA compliance
  • CPR certification
  • Microsoft Software
  • Excellent multi-tasker 
  • Strong communication skills 
  • Time management  
  • Problem resolution 
  • Deadline-oriented
  • Energetic work ethic
  • Motivated to help others
  • Compassionate
  • Committed team player
  • Adaptable
  • Organized calendar management
  • Trained in HIPPA compliance
  • CPR certification
  • Microsoft Software
  • Excellent multi-tasker 
  • Strong communication skills 
  • Time management  
  • Problem resolution 
  • Deadline-oriented
  • Energetic work ethic
Work History
Relief Manager Public Storage - Houston, TX 01/2017 - Current
  • Customer service entailed position dedicated to ensuring customer satisfaction.
  • Properly maintained the property including maintenance request and janitorial duties.
  • Placed collection calls daily.
  • Handled money and banking processes (EOD processing, opening, and bank deposits).
  • Handled office managerial procedures (DTM customs, auctions, retail sales, customer service, collections, unit presentations, lease agreements).
  • Provided knowledge of products and services offered to customers.
  • Multi-tasking required Provided relief to site manager.
  • Rental lease consultant and sales skills required Knowledge in unit sales.
Cashier H-E-B - Houston, TX 01/2009 - 01/2016
  • Processed an average of 100 transactions each day in a timely manner.
  • Operated a cash register to process cash, check and credit card transactions.
  • Opened and closed the store, which included counting cash drawers and making bank deposits.
  • Educated customers on product and service offerings.
  • Processed all sales transactions accurately and in a timely fashion.
Cashier Adidas - Cypress, TX 01/2014
  • Processed an average of 100 transactions each day in a timely manner.
  • Opened and closed the store, which included counting cash drawers and making bank deposits.
  • Answered customers' questions and addressed problems and complaints in person and via phone.
  • Helped customers select products that best fit their personal needs.
  • Maintained visually appealing and effective displays for the entire store.
  • Educated customers on product and service offerings.
  • Offered exceptional customer service to differentiate and promote the company brand.
  • Consulted with customers on the latest styles and trends.
  • Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience.
  • Processed all sales transactions accurately and in a timely fashion.
  • Informed customers about all product lines and services offered by the company.
UIL Administrative Assistant Prairie View A&M University - Prairie View, TX 01/2012 - 01/2013
  • Performed daily clerical duties.
  • Answered all incoming calls proficiently and professionally.
  • Faxed and emailed important documents.
  • Shipped out and received packages.
  • Performed daily print and fax jobs.
  • Left diligent and detailed messages for missed calls.
Specialist: Sales Associate Macy's - Houston, TX 01/2012 - 01/2015
  • Processed an average of 100 transactions each day in a timely manner.
  • Answered customers' questions and addressed problems and complaints in person and via phone.
  • Opened and closed the store, which included counting cash drawers and making bank deposits.
  • Helped customers select products that best fit their personal needs.
  • Maintained visually appealing and effective displays for the entire department.
  • Educated customers on product and service offerings.
  • Offered exceptional customer service to differentiate and promote the company brand.
Education
A.S: Biology Lone Star College - Houston, TX 2018
 Biology
A.S: Biology Lone Star College - 2018

Biology
Biology/ Biomedical Science Prairie View A&M University - Prairie View, TX 2015
 Biology/ Biomedical Science
High School Diploma: Health and Sciences S.P. Waltrip High School - Houston, TX 2011
 Top 15% of class Health and Sciences Student HOSA representative; Historian
Skills
banking, Cash handling, cash register, clerical, Strong communication skills, consultant, credit, customer satisfaction, Customer service, Detail-oriented, fashion, fax, managerial, money, MS Office, office, Multi-tasking, presentations, Problem resolution, processes, purchasing, retail sales, sales skills, sales, phone
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Resume Overview

Companies Worked For:

  • Public Storage
  • H-E-B
  • Adidas
  • Prairie View A&M University
  • Macy's

School Attended

  • Lone Star College
  • Prairie View A&M University
  • S.P. Waltrip High School

Job Titles Held:

  • Relief Manager
  • Cashier
  • UIL Administrative Assistant
  • Specialist: Sales Associate

Degrees

  • A.S : Biology
    A.S : Biology
    Biology/ Biomedical Science
    High School Diploma : Health and Sciences

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