-Experienced Auto, and Home loan with over 4 years of experience in Finance industry. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits. Enthusiastic financial services professional highly effective at working with clients of all levels and backgrounds. Friendly and personable with adaptable approach. Exceptional knowledge in wealth management, estate planning and investment.
-As a Relationship Manager offering vast knowledge of banking regulations and compliance procedures. Dedicated to maintaining professionalism and integrity. Focusing on customer service, efficiency and achievement. Goal-oriented multi-tasker who excels as a team leader.
Resourceful financial professional adept at recommending loans
Driven finance and banking professional effective at maximizing customer service opportunities while exceeding individual performance goals.
-Loan Counselor skilled at working independently under tight deadlines. Trained in entry-level management leadership and customer service whose talents shine in a competitive, innovative and creative enviorment. Skilled in designing strategies to increase sales, client retention and customer base. Loan Officer with a unique set of solutions for every problem. Creative in decision making, while careful in taking conservative risks to increase sales and customer retention.
Strong banking ethics
Risk management assessments
Safes and vault operation
Complex problem solving
Communication skills (Listening), speaking and writing.
Superior organization skills
Excellent work ethic
Originating, reviewing, processing, closing and administrating customer loan proposal. Recommended loan approvals and denials based on customer loan application reviews.
Compiled database of loan applicants' credit histories, corporate financial statements and other financial information. Submitted loan applications to the underwriter for verification and recommendations.
Maintained friendly and professional customer interactions. Maintained strict confidentiality of bank records and client information.
Reviewed and edited loan agreements to ensure accuracy.
Organized, stocked and maintained the teller window area.
Provides account services to customers by receiving deposits and loan payments, checks cashing.
Answering questions on bank products, informing customers of new services and product promotions, ascertaining customer's needs, directing customers to a branch representative.
Compling with bank operations and security procedures by participating in all dual-control functions, maintaining customer traffic surveys, auditing other tellers' currency, assisting in certification of proof.
Maintains customer confidence and protecting bank operations by keeping information confidential.
Providing Excellent Customer Service, field customer complaints or questions.
Baristas at Starbucks take orders and make coffee, tea, and other drinks to customer specifications.
Espresso is notorious for its finicky nature, and being able to make a quality espresso is truly a skilled task.
Being a Coffee Master which has to be approved by store manager and district manager. Willingness and desire to share coffee stories, having completed a coffee passport within the past one year, is familiar with beverage quality standards and models excellent beverage quality, a positive attitude, good communication skills, and is respected by others.
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