reissue sales specialist resume example with 19+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - : - -
Education and Training
Expected in 10/2017 to to
Certified Lactation Counselor:
Lactation Course - Lakeland, FL
Expected in to to
High school diploma or GED:
- ,
Additional Information
  • TaxWatch Productivity Award August 2020, Certified lactation counselor October 2017 to December 2023, Personal Lines License April 2022 to April 2024

Performance-driven Associate with stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Over 15 years experience providing excellent customer service

  • Customer service (10+ years)
  • Social Work
  • Upselling
  • Case Management
  • Individual / Group Counseling
  • Data entry (6 years)
  • Public health
  • Microsoft Office (2 years)
  • English
  • Insurance Sales
  • Languages
  • English - Expert
  • Prospecting Skills
  • Sales Expertise
  • Account Management
  • Call Center Operations
  • Relationship Selling
  • Cash Handling
  • Inquiry Handling
  • Complaint Resolution
  • Relationship Building
  • Revenue Generation
  • Staff Training
  • Customer Service
  • Client Service
  • Product Promotions
  • Sales Closing
  • Training and Development
  • Customer Retention
  • Customer Retention Abilities
  • Retail Sales Customer Service
  • Product Sales
  • Creative Problem Solving
  • Microsoft Office Suite
  • Call Management
  • Active Listening
  • Problem-Solving Abilities
  • High-Energy Attitude
  • Data Collection
03/2022 to Current
Reissue Sales Specialist Children's Home Society Of Florida Palm City, FL,
  • Present
  • I specialize in restarting policies of clients who recently left the company but are now seeking to be insured by us again
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Fostered relationships with customers to expand customer base and retain business.
  • Drove substantial sales through suggestive selling and by promoting add-on purchases.
  • Write, completed and filed documentation to finalize sales.
  • Followed up with customer to identify and resolve service, account or technical issues and maintain satisfaction.
  • Educated customers on product features and technical details to highlight benefits.
  • Gave top-notch service to everyone in order to provide ample sales opportunities.
  • Developed key customer relationships to increase sales.
  • Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
  • Presented products and services to prospective and existing customers to meet client needs.
  • Improved overall customer purchasing experiences to promote steady revenue.
02/2015 to 03/2022
Family support worker Health Polk County City, STATE,
  • Help client qualify for pumps through the WIC program and teach classes on breastfeeding
  • Provided weekly follow-up in-home consultation visits or calls to new mothers.
  • Taught new mothers how to feed infants.
  • Facilitated breastfeeding support on daily basis for 10‐15 new mothers.
  • Boosted community members' health knowledge through participation in health fairs and events.
  • Presented public talks to promote specific topics and work of organization.
  • Developed curriculum and materials for breastfeeding educational sessions for care providers and new parents.
  • Established and maintained positive relationships with government regulators, residents, families, other area health care providers, physicians and community at large.
  • Boosted community members' health knowledge through participation in health events and fairs.
11/2003 to 02/2015
Head Photo Specialist Walgreens City, STATE,
  • Trained and guided employees on how to correctly process payments, print photos and merchandise products.
  • Received and processed face-to-face and online orders for photo prints and specialty items.
  • Tagged merchandise, updated signs and built displays for new and promotional products.
  • Greeted and assisted customers, suggested and promoted products and services and processed and packaged photo orders.
  • Operated and maintained photograph processing equipment and processed digital film into photographic hard copies.
  • Enlarged, refocused and retouched photographs to clarify specific image areas to meet customer needs and preferences.
  • Corrected images before production, used editing software to make photo edits and managed correct color processing and development of photographic negatives.
  • Manipulated digital images through advanced computer skills, video editing and image retouch and promoted technical quality of final output.
  • Cataloged, named, cropped and managed color for high volume of image assets under tight deadlines.
  • Transferred photographs to computers for editing, archiving and electronic transmission.
  • Tested equipment prior to use, verifying good working order.
  • Completed daily checklists to maximize productivity of photo department operations.
  • Resolved customer problems with speed and professionalism to maintain high satisfaction ratings.

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Resume Overview

School Attended

  • Lactation Course

Job Titles Held:

  • Reissue Sales Specialist
  • Family support worker
  • Head Photo Specialist


  • Certified Lactation Counselor
  • High school diploma or GED

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