registrars staff assistant resume example with 20+ years of experience

(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Summary

Enthusiastic [Job Title] eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of [Task] and [Task] and training in [Skill]. Motivated to learn, grow and excel in [Industry]. Experienced with over 31 years of experience in [Industry]. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits.

  • Organization and planning
  • Scheduling
  • Administrative support
  • Problem-solving skills
  • Social perceptiveness
Grove City Area High School Grove City, PA Expected in 06/1989 High School Diploma : - GPA :
  • President of FBLA
  • Graduated with 95.78% GPA
  • Majored in Business
Work History
Cma Cgm Group - Registrar's Staff Assistant
Rockville, MD, 07/2016 - Current
  • Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
  • Maintained professional front desk, handled incoming calls and delivered exceptional service to every guest.
  • Collaborated cross-functionally to efficiently meet project demands and accomplish schedule targets.
  • Provided expert administrative support to meet daily requirements and maximize team productivity.
  • Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
  • Delivered expert clerical support by efficiently handling wide range of routine and special requirements.
  • Upheld strict visitor security protocols for [Type] office, effectively protecting assets and personnel from unauthorized visitors.
  • Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs using [Software] and [Software].
  • Worked with upper management to complete complex projects on tight budgets within specific timelines.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Ordered and distributed office supplies while adhering to fixed office budget.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Performed wide-ranging administrative, financial and service-related functions including [Task] and [Task].
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.
  • Performed accounts receivable duties, including invoicing, researching charge backs, discrepancies and reconciliations.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service.
  • Answered, responded to and transferred over [Number] daily phone calls on multi-line phone system.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
  • Completed forms, reports, logs and records to quickly handle all documentation for human resources.
  • Entered [Type] data into [Software] system and updated customer contacts, [Type] and [Type] information to keep records current.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Developed new filing and organizational practices, saving company $[Amount] per [Timeframe] in labor expenses.
  • Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
  • Performed research to collect and record [Type] data.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Provided administrative services, including phone and email correspondence, making copies and handling incoming and outgoing mail and faxes.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Answered questions and addressed, resolved or escalated issues to management personnel to satisfy customers.
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed.
Grove City College - Accounts Payable Assistant
City, STATE, 10/2004 - 07/2016
  • Entered invoices requiring payment and disbursed amounts via check, electronic transfer or bank draft.
  • Kept vendor files accurate and up-to-date to expedite payment processing.
  • Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
  • Entered figures using 10-key calculator to compute data quickly.
  • Assessed data and information to verify entry, calculation and billing code accuracy.
  • Applied mathematical abilities on daily basis to calculate and check figures in all areas of accounting systems.
  • Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
  • Utilized talents and expertise to complete on-time and accurate monthly closing processes, journal entries and accruals.
  • Maintained relationships with vendors and managed invoices for [Product].
  • Managed efficient and accurate processing of invoices and check requests for [Number] of locations.
  • Improved accounts payable processes and achieved [Number]% reduction in late fees.
Commercial Appliance Contracts, Inc. - Secretary to the Vice President
City, STATE, 08/1989 - 09/2004
  • Managed large data projects, including data entry and accuracy verification.
  • Gathered data, copied and assembled equipment brochures and manuals.
  • Issued purchase order to vendors.
  • Coordinated and set-up equipment demonstrations.
  • Opened and properly distributed incoming mail.
  • Prepared packages for shipment via USPS, UPS and FedEx.
  • Intereacted with visitors and sales reps professionally by phone, email or in-person to provide friendly service.
  • Managed office inventory by restocking supplies and placing orders to maintain adequate stock levels.

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Resume Overview

School Attended

  • Grove City Area High School

Job Titles Held:

  • Registrar's Staff Assistant
  • Accounts Payable Assistant
  • Secretary to the Vice President


  • High School Diploma

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