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registered nurse clinical supervisor resume example with 4+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Clinical Supervisor/RN with proven to deliver exemplary level of healthcare service delivery to patients. Coordinate admission and discharge of patients. Plan and implement strategies for developing improved health care management, utilizing patient centered practice methods; resulting in higher patient satisfaction, improve profitability and productivity.

The challenging and diverse field of nursing allows to combine my strong business administrative skills, communication and interpersonal skills, along with my clinical knowledge and experience to not only provide care but also facilitate patients and their families within the vast and changing health care system.

Skills
  • In-depth understanding of Medicare Conditions of participation and payment mechanisms for home health.
  • Detail oriented and able to work with no supervision
  • Strong organizational, planning, problem solving, decision-making and leadership skills
  • Ability to direct and manage multi-disciplinary team of home health care clinicians
  • Proficient in Microsoft Office and WellSky(Kinnser) Home Health care Software
  • Responsibility and punctuality
  • Strong business ethics
  • HIPAA compliance
  • Patient Advocate
  • Nursing Operations Management
  • Problem solving
Work History
02/2021 to Current Registered Nurse Clinical Supervisor American Senior Communities | Indianapolis, IN,
  • Provides direct clinical supervision, performance evaluation and disciplinary action of all assigned. Evaluates and ensures that competency requirements are met for all the staff.
  • Monitors staff assignments, caseloads, and team productivity. Promotes efficient utilization of resources to achieve desired clinical outcomes and within episode reimbursement.
  • Supports coordination of interdisciplinary care.
  • Communicates with difficult patients, resolves problems by providing exceptional customer service, ensuring high patient satisfaction.
  • Collaborates with teams on client needs and health assessments.
  • Directs day-to-day administrative and operational functions for about 200 patients, providing guidance and leadership to over 40+ nurses and therapists.
  • Coordinates lab works for all patients, and immediate report to MD all critical lab results.
  • Conducts individual caseload reviews and team meetings on a regularly scheduled basis according to the agency's standards. Case conferences with staff as needed to meet the needs of challenging patients.
  • Participates with the Administrator in interviewing, screening, and selecting candidates for team positions.
  • Motivates and supervises 20+ RNs and LVNs in delivering quality patient care.
  • Discusses medical histories with nurses in effort to provide most effective medical advice/care, ensuring that medical information was kept private.
  • Receives evaluation, re-evaluation, discharge reports from Physical, Occupational and Speech therapists to.
  • Completes hospital transfers with Oasis, Non-visit Oasis discharges, discharge summaries with MD orders.
  • Acts as a role model and a mentor professionally and clinically for the implementation of the organization's Mission and Value Statements.
  • Knowledgeable of State, Federal, local rules and regulation. Title XXII standards and accreditation regulations for the delivery of home health services.
05/2020 to Current Registered Nurse Dartmouth College | Hanover, NH,
  • Performs patient's admission, case management, recertification, resumption of care and discharge.
  • Educates patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
  • Provides collaborative and holistic approach in patient care.
  • Administers medications via oral, IV (PICC line/Mid line care), subcutaneous and intramuscular injections and monitored responses.
  • Manages care from admission to discharge (GI feeding, wound care/wound vac, pain management, hyper/hypotension, diabetic teaching, safety evaluation...).
  • Collects blood and other laboratory specimens and prepared for lab testing.
  • Contacts physicians to discuss diagnoses, report changes in patient's condition, verify orders and discuss treatment approaches.
10/2014 to 08/2017 Service Supervisor Milton Cat | Clifton Park, NY,
  • Assisted with training and development of team members.
  • Handled customer complaints and inquiries.
  • Cash auditing, monthly tellers performance management reports, weekly coaching meetings.
  • Monitored team's performance and gave feedback when necessary.
  • Screened all tellers to ensure each work station supplied with the right dollar amounts.
  • Updated job knowledge by attending workshops, training sessions and educational opportunities.
  • Provided outstanding customer service in all customer interactions.
  • Assisted daily operations including verifying cash shipments, ATM support, night drop deposits, opening/closing the branch.
  • Assisted Branch Manager with audit operations and regularly issues.
  • Delegated tasks to tellers to manage workflow.
  • Conducted audits of tellers and vault.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Cultivated customer loyalty, promoted repeat business and improved sales.
  • Recommended products to customers, thoroughly explaining details.
Education
Expected in 12/2019 to to Associate of Science | Registered Nurse Glendale Career College, Glendale, CA GPA:
Expected in 11/2008 to to MBA | Accounting And Finance American University of Armenia, Armenia, GPA:
Expected in 06/2001 to to Bachelor of Science | Economics Yerevan State University, Armenia, GPA:
Certifications
  • Licensed RN: California Board of Registered Nursing ID# 95219109
  • Basic Life Support for Healthcare and Public Safety (BLS)
  • Hospital Fire and Life Safety Training: Los Angeles County, Fire Department
Languages
Armenian:
Native or Bilingual
Negotiated:
Russian:
Native or Bilingual
Negotiated:
English:
Full Professional
Negotiated:
Additional Information

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Resume Overview

School Attended

  • Glendale Career College
  • American University of Armenia
  • Yerevan State University

Job Titles Held:

  • Registered Nurse Clinical Supervisor
  • Registered Nurse
  • Service Supervisor

Degrees

  • Associate of Science
  • MBA
  • Bachelor of Science

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