registered nurse branch manager resume example with 19+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -

Texas State Board Certified Registered Nurse with over 24 years of experience delivering high-quality care to patients in acute care and home care settings. Proven leader effective at uniting and guiding interdisciplinary teams toward achieving patient care goals, improving satisfaction and supporting wide-spread healthcare system improvements. Focused on continuously advancing expertise in home health care while maintaining deficiency free surveys.

Caring, hardworking, and service-oriented leader that is motivated by the success of patient care, evidenced by patient satisfaction scores.

Dedicated nurse that not only manages the overall care for each patient, but also the daily operations and revenue of the branch.

  • Excels in team leadership
  • Excellent time management skills
  • Dependable
  • Patient Satisfaction and Process Improvement
  • Direct and Indirect Patient Care
  • Strong interpersonal skills
  • ICD-10 Coding knowledge and use
  • Strong communication skills and staff education skills
  • Strong organizational skills
  • Manage multiple tasks simultaneously
  • Continuous learning and relearning of rules/regulations for home health and CMS requirements
06/2007 to Current
Registered Nurse, Branch Manager Allina Health Systems New Ulm, MN,

Supervisor of all clinical and non clinical operations, personnel and office operations at local branch level as well as assist sister branches with operations.

Responsible for the daily operations of large home health agency to include, staffing of RN, LVN, PT, PTA, OT, COTA, SLP and non clinical staffing of office manager, medical records specialist, home health aide, human resource director.

Ensure patient visits are scheduled timely and efficiently, create on-call schedules for the agency, perform patient care visits and supervisory visits of employees.

Coordinate and evaluate interdisciplinary care for each patient.

Conduct staff meetings and engage employee participation in educational topics per CMS guidelines for documentation standards, infection control measures, emergency preparedness, disaster planning for branch, and safety standards for performing home visits in health care.

Perform competency evaluations at least on an annual basis for each employee.

Oversee the agency billing process to ensure each home health episode is billable and complete with necessary documentation.

Audit charts and educate on any deficiencies noted during auditing process and ensure corrections are made by staff members.

Assist State Surveyor with survey process.

Interview potential candidates for employment.

Counsel employees and implement action plans for success.

Perform administrative responsibilities, work closely with sales and marketing, maintain positive and strong relationships with referral sources and providers.

Perform educational sessions for community relationships to assist in the safety of residents and staff.

09/2003 to 06/2007
Registered Nurse, Case Manager, Admissions Nurse Concho Valley Home Health City, STATE,
  • Monitored and recorded patient condition, vital signs, recovery progress and medication side effects.
  • Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care to deliver comprehensive services.
  • Consistently assessed and evaluated patients' health needs by coordinating across medical disciplines to create, implement and modify personalized care plans.
  • Completed daily chart audits and assessed clinical records to verify accuracy, evaluate performance against goals and check for appropriate education of patients and families.
  • Trained new RN hires and ancillary staff members to meet patient service goals, champion standards of care and improve patient overall satisfaction.
  • Developed and adapted individualized treatment plans according to patient recovery goals.
  • Participated in on-call rotation for patient care needs 24/7.
  • Establish trust and competency with fellow employees and management to ensure the best care for patients on services.
09/2001 to 09/2003
Registered Nurse, Cardiac Care Shannon Health System City, STATE,

Effectively managed cardiology clinic as RN for Cardiologist. Duties included:

IV administration of chemical stress test medication

Monitoring patient's vital signs during chemical stress test

Performing and evaluation of EKG (12 lead)

Provide education to cardiac patients on medications, procedures, activity limitations, signs and symptoms of cardiac disease.

Assist Cardiologist in cardiac procedures in hospital setting.

Provide education to patients on pacemaker insertion and management.

Monitor and record patient condition, vital signs, recovery progress and medication side effects.

Education and Training
Expected in 05/1996
Associate of Applied Science: Registered Nurse
Angelo State University - San Angelo, TX
Additional Information

Active volunteer in the community: 2005-2020 West Texas Rehabilitation Summer Camp for Children.

Camp nurse responsibilities: administer medications, monitor juvenile diabetes, administer PEG feedings, perform urinary catheterization, assist in application of prosthesis, deliver first aide for minor injuries, ensure pediatric patients are well hydrated, safe, and most of all having fun each summer at camp. This is a volunteer position each summer that has been an absolute blessing.

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Resume Overview

School Attended

  • Angelo State University

Job Titles Held:

  • Registered Nurse, Branch Manager
  • Registered Nurse, Case Manager, Admissions Nurse
  • Registered Nurse, Cardiac Care


  • Associate of Applied Science

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