Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

High-performing RN Manager with more than 4 years of leadership in primary and specialty care clinics. Highly analytical RN offering vast experience in medical operations, excellent interpersonal communication skills and the organizational savvy to manage a healthcare system smoothly. Focused on team coordination and leadership to provide exceptional patient and family support. Mission driven to excced company goals and deliver exceptional quality work.

  • Strong oral and written communication
  • Revenue cycle and budget understanding
  • Policies and procedures both front and back office
  • Proficient in PCMH and quality measures
  • Manage and delegate staff work assignments
  • Establish and implement standards, goals, objectives, policies, procedures and systems
  • Strategic decision-making
  • Establish deadlines and monitor work status and progress
  • Identify, analyze and resolve work problems
  • Press Ganey Survey
  • Provider relations
  • Manage all functions related to daily operations of branch
  • Assist in recruiting, hiring, orientation, development and evaluation of staff
  • Clinical operations team
  • Medical Service Coordination Leadership team
  • EPIC
  • Data analysis
Work History
Registered Nurse Branch Manager, 12/2016 - Current
New Season Cantonment, FL,
  • Established and oversaw implementation of an effective budgeting and accounting system that improved efficiency and reduced costs.
  • Coordinated with other internal departments and customers to keep operations running smoothly and solve both routine and complex problems.
  • Self-directed with astute judgment skills. High level of personal accountability.
  • Reviewed customer survey information to prioritize areas of improvement.
  • Investigated, provided and submitted information to Quality Department about special incidents, events and complaints.
  • Closely collaborated with management team to make necessary improvements and satisfy department needs.
  • Skillfully developed departmental goals, objectives, standards of performance, policies and procedures.
  • Demonstrated ability to lead and motivate outstanding healthcare teams.
  • Managed and directed fiscal operations, including planning budgets, authorizing expenditures, accounting, establishing service rates and coordinating financial reporting.
  • Maintained good communication between department heads, medical staff and governing boards by attending board meetings and synchronizing interdepartmental functions.
  • Improvement of Immunotherapy Injection Policy and Procedure for clinic wide utilization.
Registered Nurse Supervisor, 11/2015 - 12/2016
Amedisys Home Health Services Glasgow, KY,
  • Implemented necessary changes based on evaluation of staffing requirements and floor assignments.
  • Upheld standards for selection, promotion and termination of staff.
  • Accurately documented all elements of nursing assessment, treatments, medications, discharge instructions, and follow-up care.
  • Supervised and managed the daily activities of a clinical team consisting of physicians, nurses and support staff.
  • Identified process improvements in the day-to-day functioning of the department.
  • Coordinated nursing department activities to ensure availability of appropriate clinical and support staff for resident care.
  • Confidently managed the overall operation of nursing services and patient care.
  • Direct patient care to pediatric patients
  • Full understanding of pediatric and adolescent vaccination recommendations, scheduling and guidelines.
  • Sign off of all medication administration and orders for non-licensed clinical staff.
Registered Nurse, 01/2013 - 11/2015
Addus Homecare Corporation Anaconda, MT,
  • Established and maintained effective communication with physicians, patients, family members, clinic staff, administration, and management.
  • Self-directed with astute judgment skills. High level of personal accountability.
  • Specialized in the nursing care of patients in the primary care setting.
  • Ensured HIPAA compliance.
  • Called patients to share lab results and discuss physician orders.
  • Lead clinical and support staff in patient care activities while maintaining a high level of staff morale and professionalism.
  • Educated patients about the use and benefits of equipment such as home blood pressure cuffs and glucose meters.
  • Worked with doctors to design specialized plans for patients after treatments. 
  • Delegate clinical duties to support staff.
  • Infusion/Port/PICC draws
  • Immunotherapy Injections
Pediatric Registered Nurse, 06/2010 - 11/2012
Cheyenne Children's Clinic City, STATE,
  • Helped young patients feel comfortable with procedures and immunizations.
  • Trained family members in how to care for patients and manage individual conditions.
  • Liaised between patients and physicians to ensure patient comprehension of treatment plans.
  • Skillfully developed departmental goals, objectives, standards of performance, policies and procedures.
  • Assessed patients and documented their medical histories.
  • Primary care, assessment and evaluation of neonatal and pediatric patients.
  • Performed vitals/glucose testing and assisted in administering injections and urinalysis.
  • Ensured safety and well-being of patients.
Bachelor of Science: Nursing, Expected in 2015
Arizona State University - Tempe, AZ
Associate of Applied Science: Nursing, Expected in 2010
Laramie County Community College - Cheyenne, WY

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School Attended

  • Arizona State University
  • Laramie County Community College

Job Titles Held:

  • Registered Nurse Branch Manager
  • Registered Nurse Supervisor
  • Registered Nurse
  • Pediatric Registered Nurse


  • Bachelor of Science
  • Associate of Applied Science

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