Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary
Growth oriented specialty pharmacy manager with a record of success in expanding the client base and building partnerships with key opinion leaders in the health care community. Utilizes interpersonal, organizational, and communication skills to align team members to achieve a high performance environment where we meet and exceed customer needs. Strong background in specialty pharmacy, clinical pharmacology, immunology, and medication therapy management.
Licenses
District of Columbia Board of Pharmacy Pharmacist License
Actively
contributed to the business plan and development of the pharmacy through
community activities and strategic initiatives, realizing growth of monthly
sales to nearly $2 million.
Planned,
managed, and executed site budget and finances, including staff pay hour
limitations, cost-effective drug inventory management, and control of store
safe and banking procedures.
Lead, manage,
counsel, and train a team of four pharmacists and five pharmacy technicians, ensuring
excellent customer-service, clear goals, objectives, and expectations, and
attention to proper pharmaceutical operations. Coordinate career developments.
Identified
methods to improve staff efficiency and effectiveness by developing job-aids
and conducting proactive coaching, resulting in successful completion by staff
though the Pharmacy Technician Certification Board exam.
Trained and
guided staff concerning the intricacies of billing for specialty and Limited
Distribution Drug (LDD) medications, a significant local pharmacy revenue
source.
Hiring of new
techs and pharmacists – recruitment, interviewing, counseling, reviewing
applications.
Dispense
medications, and educate and counsel patients on medications, medical devices,
and disease states. Clinically manage over 400 HIV patients, 150 solid
organ transplant patients, and 40 oncology patients. Additionally, 50 patients with Hepatitis C have reached SVR12 with no reported failures.
Manage reporting and record keeping of compliance to
ensure access to over 125 LDDs.
Strengthened
provider collaboration by building and maintaining relationships with
physicians and other health professionals.
Provided pharmacologic consultation
for providers on complex drug-drug interaction concerning HIV antiretroviral
medications.
Through
outstanding customer-service, clinical expertise, and strengthened provider
relationships, increased specilaty prescription numbers by 15% year-to-date.
Strengthened
patient and provider relationships, not only enhancing healthcare for patients,
but also driving further business development opportunities.
Maintained
partnerships with Patient Access Network Foundation, Patient Advocate
Foundation, Chronic Disease Funds, Cancer Care Foundation, and addition patient
advocate networks for patients in financial need.
Assist
providers with obtaining financial assistance for patients without insurance
coverage
Assist patient
with application for DC Medicaid and DC AIDS Drug Assistance Program (ADAP)
coverage.
01/2015 to 01/2017
Pharmacy ManagerHarris Teeter, Llc – Warrenton, VA,
Advance the relationship of Johns Hopkins Hospital and Walgreens at their flagship retail store.
In addition to overseeing all pharmacy operations, drove a 30% increase in pharmacy sales in fiscal year 2015-2016 by utilizing networking skills to build business through developing relationships and enhancing community involvement.
Contract with Johns Hopkins Hospital to provide flu vaccines to their employees leading to a 115% increase in flu vaccines. Partner with travel clinics and student health to expand non flu immunizations 116% in fiscal year 2015-2016.
Consistently surpassing performance criteria by multitasking and prioritizing daily tasks with career fairs, community events, immunization clinics, and mentoring new pharmacists.
Exercise communication and leadership skills to align the team and provide a work environment to grow, motivate, and develop employees and students. Communicate pharmacy updates to all relief pharmacists to align the area. Direct Reports: 1 pharmacist; 5 technicians; 4 interns.
Reduced inventory levels by 50% by providing proper training and implementing organizational techniques.
Coached and developed team members when converting two separate pharmacy acquisitions into local specialty pharmacies and when conducting Pharmacy Technician Certification Board exam preparation classes.
Provided Medication Therapy Management (MTM) services including drug utilization reviews, drug interventions and therapy management. Won district MTM competition, second place in area.
Increased pharmacy sales 10% via outreach events, doctor detailing, and providing exceptional customer service.
Staffed and scheduled the department. Direct Reports: 2 pharmacists; 5 technicians; 1 intern.
05/2013 to 11/2013
Staff PharmacistEast Carolina University – Greenville, NC,
Received specialized HIV training to support HIV Center of Excellence.
Performed daily pharmacy tasks including but not limited to third party billing and conflict resolution, staff training, inventory management, immunizations, and patient counseling.
Helped drive company initiatives in the department and practiced in accordance with state and federal regulations.
08/2014 to Current
Clinical Assistant ProfessorUniversity Of Maryland, School Of Pharmacy – City, STATE,
Transition pharmacy students knowledge from the classroom to the ambulatory care setting by providing them with pharmacy practice experience.
Train students in medication therapy management.
Conduct disease state presentations and immunization clinics at local senior and community centers.
Education and Training
Expected in 2013
PharmD: Doctor of Pharmacy University of Maryland, School of Pharmacy - Baltimore, MD GPA:
Phi Lambda Sigma Leadership Fraternity
Phi Delta Chi Professional Fraternity
American Pharmacists Association - Operation Immunization Chair
Expected in 2009
Bachelor of Science: Biology James Madison University - Harrisonburg, VA GPA:
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School Attended
University of Maryland, School of Pharmacy
James Madison University
Job Titles Held:
Registered Manager, Local Specialty Pharmacy (RMGO)
