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Registered Behavior Therapist Resume Example

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REGISTERED BEHAVIOR THERAPIST
Professional Summary

Diligent student attending Indiana University East, with 4+ years of work experience. Eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Aiming to leverage a proven knowledge of communication, staff and morale development, and project planning skills to successfully fill the office coordinator role at your company. Frequently praised as quality-oriented by my peers, I can be relied upon to help your company achieve its goals. Motivated to learn, grow and excel.

Skills
  • General office duties
  • Able to demonstrate patience
  • Good interpersonal skills
  • Ability to build trusting relationships
  • Astute observer
  • Critical thinking skills
  • Friendly, Outgoing demeanor
  • Customer service
  • All Microsoft programs and Adobe programs
  • Detail-oriented
  • Adaptable
  • 65-70 WPM
  • Media relations
  • Event planning
  • Team collaboration
Work History
February 2019-CurrentRegistered Behavior Therapist | Hopebridge | Indianapolis, IN
  • Completed daily acquisition skills, maintenance, and mastered skills as directed by Board Certified Behavior Analyst
  • Collected accurate data daily
  • Completed all data sheets, programming sheets, progress notes, and billing sheets daily
  • Followed behavior plan, individualized treatment plan, and reinforcement schedule as prescribed
  • Encouraged and assisted in planning autism walks and relating autism events
  • Implemented appropriate teaching strategies and behavior modification approaches
  • Completed all programming requests from Board Certified Behavior Analysts
  • Maintained cleanliness of center and ensured it looked presentable at all times
  • Engaged, active, and on feet for more than 6 hours of work day
  • Assisted with problem-solving to improve efficiency and morale within clinic
  • Put together work outings and facility-based events. (ex. Pitch ins, fun friday's, etc)
  • Portrayed positive attitude and maintained customer and co-worker satisfaction level that limits adverse situations or complaints
  • Built relationships with clients and with client's families
  • Promoted Hopebridge philosophies, generated team spirit and created and maintained environment that fosters staff satisfaction and maximizes productivity
  • Worked with interdisciplinary team to develop treatment plans
April 2017-February 2019Client Experience Coordinator | Medxcel Facilities Management | Indianapolis, IN
  • Engaged with off-site technicians and management regarding escalated issues when necessary
  • Used communication systems to respond to messages and maintain phone interactions competently
  • Escalated customer concerns and documented/reported incidents
  • Managed calls/emails promptly and professionally
  • Utilized Microsoft Programs for contingency forms and separate projects
  • Exhibited professionalism while handling all types of calls
  • Adjusted to policy changes and priority protocols quickly
  • Used given assets to relay accurate information to customers requiring assistance
  • Documented work orders efficiently to assist technicians
  • Collaborated with Leadership and Co-Workers to provide useful information to Client Experience Center through a newsletter format
  • Interacted with higher management attentively and respectfully
  • Accepted additional hours to assist team when necessary
  • Promoted Medxcel philosophies and core values including Service of the Poor, Integrity, Wisdom, Dedication, Reverence, and Creativity
  • Assisted with visitor side by side, Assisted with peer coaching
  • Performed tasks on behalf of other supported departments as requested
  • Operated with high integrity, built trust, and earned sustained credibility with internal and external clientele
  • Investigated and resolved customer complaints to foster satisfaction
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
  • Determined and recommended methods to address improvement opportunities
April 2016-April 2017Assistant Manager | Rue21 | Brownsburg, IN
  • Assigned employees to specific duties to best meet the needs of the store
  • Completed all point sale opening and closing procedures, including counting the contents of the cash register
  • Handled all customer relations issues in a gracious manner and in accordance with company policies
  • Instructed staff on appropriately handling difficult and complicated sales
  • Made sure all employees adhere to the company's policies and guidelines
  • Managed staff of 9 sales associates
  • Coached and supported new and existing Sales Associates
  • Assisted the store manager in organizing, planning and implementing strategy
  • Plan social media strategies to best promote events and sales
  • Generated and reviewed daily sales reports
  • Interacted with the public via social media and maintain the store's online presence
  • Maintained and monitored store inventory
  • Submitted reports to senior management to aid in business decision-making and planning
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies
  • Managed opening and closing procedures and recommended changes to enhance the efficiency of daily activities
October 2015-April 2016Sales Associate | The Disney Store | Indianapolis, IN
  • Welcomed customers into the store and helped locate items
  • Educated customers about the brand to incite excitement about the company's mission and values
  • Greeted customers in a timely fashion while quickly determining their needs
  • Recommended merchandise to customers based on their needs and preferences
  • Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices
  • Responded to customer questions and requests in a prompt and efficient manner
  • Cross-selling products to increase purchase amounts
  • Maintaining an orderly appearance throughout the sales floor
  • Operating cash registers, managing financial transactions, and balancing drawers
  • Studied popular movies/shows/songs from the company to better relate to customers
  • Performed songs for children during evening shows
  • Implemented up-selling strategies, encompassing recommendations of accessories, and complementary purchases
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
  • Engaged with customers to effectively build rapport and lasting relationships
Education
Some College (No Degree): Communications (Current Student)Indiana University East, Richmond, IN
June 2015High School Diploma: Brownsburg High School, Brownsburg, IN
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Resume Overview

Companies Worked For:

  • Hopebridge
  • Medxcel Facilities Management
  • Rue21
  • The Disney Store

School Attended

  • Indiana University East
  • Brownsburg High School

Job Titles Held:

  • Registered Behavior Therapist
  • Client Experience Coordinator
  • Assistant Manager
  • Sales Associate

Degrees

  • Some College (No Degree) : Communications (Current Student)
    High School Diploma :

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