Regional Transportation Manager- West Resume Example
Coordinated Transportation Manager with 25 years of experience overseeing all aspects of the transportation department. Adept at scheduling and directing work activities while providing direction and leadership to drivers and other operations staff. Capable of conducting and processing company payroll, billing, and auditing. Organized and efficient with outstanding interpersonal skills.
Self-motivated and organized business leader with comprehensive background in transportation management. Expert in transportation operations, safety compliance and knowledgeable of DOT regulations. Vast experience in all aspects of loading and transporting materials and known for following government agency regulations. Able to improve efficiency through effective management, strategic scheduling and streamlined operations. Ready for a new role working as part of a highly talented logistics team.
Dynamic leader,consistently achieves outstanding results while building and maintaining strong, loyal relations with both clients and colleagues. Moves and relates effortlessly across all levels of management.
" I am a loyal, highly experienced individual who has dedicated his entire work history to transportation and logistics. I understand the importance of team, collaboration and hard work. I will work tirelessly to bring success to your organization"
Steve
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- Assisted negotiation with vendors and suppliers.
- Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives.
- Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
- Facilitated month-end journal entries, account reconciliation and invoicing.
- Forecasted trends in expected business levels and adjusted labor and inventory to match expectations.
- Enhanced data collection accuracy by preparing, authoring and updating communications and policy memorandums.
- Inputted customer data into Sharepoint system, safeguarding financial and personal information to avoid breaches.
- Automated office operations, managed client correspondence and tracked records.
- Strengthened operational efficiencies and traceability, developing organizational filing systems for confidential client records and reports.
- Facilitated reduction in empty miles on account collaborating with operators to improve number of unloaded miles.
- Directed investigations to verify and resolve customer or shipper complaints.
- Reported maintenance and repair needs for transportation vehicles and equipment.
- Created and enforced policies and procedures for entire logistics team.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Performed site evaluations, customer surveys and team audits.
- Created agendas and communication materials for team meetings.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Collaborated with others to discuss new opportunities.
- Improved customer satisfaction by finding creative solutions to problems.
- Improved operations by working with team members and customers to find workable solutions.
- Responded immediately to clients' questions, issues, and complaints and found effective solutions when required.
- Explained security issues and protocols with individuals traveling to highly insecure areas.
- Analyzed operational performance and implemented plans to attain organizational and financial goals.
- Created and enforced policies and procedures for entire logistics team.
- Monitored spending to ensure that expenses are consistent with approved budgets.
- Reported maintenance and repair needs for transportation vehicles and equipment.
- Delivered [Product or Service] to customer locations.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Collaborated with others to discuss new [Type] opportunities.
- Performed site evaluations, customer surveys and team audits.
- Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
- Improved operations by working with team members and customers to find workable solutions.
- Created agendas and communication materials for team meetings.
- Monitored spending to ensure that expenses are consistent with approved budgets.
- Managed day-to-day shipping and receiving, typically overseeing more than [Number] packages in 24-hour period.
- Created and enforced policies and procedures for entire logistics team.
- Directed investigations to verify and resolve customer or shipper complaints.
- Tracked orders using functional systems and coordinated with warehouse workers to ensure proper storage and distribution of products.
- Created agendas and communication materials for team meetings.
- Exceeded productivity goals by [Number]% through effective routing and planning.
- Resolved customer problems and complaints effectively by [Action].
- Selected and adjusted routes to maximize vehicle fuel economy and decrease delivery times by [Number]%.
- Obtained signatures needed to complete and process all paperwork efficiently.
- Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Resolved customer complaints and adjusted orders.
- Avoided delivery delays by carefully planning best routes with GPS.
- Answered customer questions regarding shipments.
- Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
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Resume Overview
School Attended
- Fullerton College
- Rancho Alimitos High School
Job Titles Held:
- Regional Transportation Manager- West
- Transportation Manager
- Assistant Transportation Manager
Degrees
- Management
High School Diploma
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