Regional Talent Coordinator Resume Example
Results oriented HR professional offering 4+ years of progressive HR experience managing payroll audits, benefits administration, onboarding, offboarding and employee experience. Self-motivated business partner prepared to partner with stakeholders in a fast-paced, changing business environment to meet and exceed organizational targets while maintaining compliance and employee satisfaction. Serves as HR champion in administering and advancing HR functions through process improvements and innovation.
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HR partner on overall business and policies to ensure best practices, and high level of employee engagement across the South Region which includes offices in Georgia, Texas, and Florida.
- HR Generalist for 250 employees for benefits administration, Peoplesoftdata integrity, employee engagement, career development, onboarding, unemployment claims, audits, payroll audits, and offboarding.
- Supported and counsel employees in various HR-related topics such as leaves and employee relations and resolve any issues that may arise.
- Partnered with EVP, Human resources to coordinate operation of mass layoffs and furloughs across the South Region.
- Developed and built internal and external relationships with project teams, department managers and consultant teams to improve delivery of HR services. Developed and lead local and regional programs, initiatives, projects, and process improvements.
Provided human resource generalist guidance to managers and employees including HRIS, employee engagement, recruitment and payroll.
- Monitored company compliance with all local, state and federal laws, in addition to establishing organizational standards.
- Oversaw orientation and onboarding of new hires (Coordination of offer letters, background checks, drug screens, and I-9 verifications)
- Maintained and updated HRIS database. Updated key human resource metrics, including turnover and terminations.
- Coordinated all HR needs for a 300+ employee operation across 15 locations regarding policies and procedures, benefits, federal audits, payroll, etc.
- Implemented process improvements to automate office operations, allowed HR to track changes, comply with policies and achieve operational efficiency. Executed the redesign of onboarding in Paylocity HRIS to become more user friendly.
Supported HR operations by performing administrative tasks (follow-up on background checks, onboarding processes, compensation, separations and other employee status changes).
- Counseled employees and stakeholders to analyze and resolve data and information inquiries, escalated as appropriate.
- Dominated maintaining personnel records, processing 1000+ HR work order tickets on monthly basis. Exceeding service level agreements (SLAs).
- Distributed HR work order tickets to HR team for resolution. Directed the team's workload in accordance with established service level agreements (SLAs).
- Ran queries and conducted ad-hoc reporting as required.
- Facilitated training for 10-15 employees on daily operations. Achieved cost savings by eliminating the need to hire seasonal workers.
Directed all hotel operations and departments (20-30 employees), ensuring customer satisfaction and performing in accordance with company policy.
- Recruited and trained team of nine new members of the guest service team, increasing department productivity and client acquisition rates.
- Assisted with monthly engagement meetings to evaluate employee performance based on Hilton's Satisfaction and Loyalty Tracking System.
- Organized new policy and procedure changes, engaging activities, incentive ideas and volunteer opportunities for employees.
- Served as liaison between management and employees by handling questions and interpreting and resolving workplace issues.
- $2500 bonus and 8% raise within 8 months of my tenure for exceeding expectations of role and employee engagement initiatives
- Designed electronic performance reviews in Paylocity, which were previously done manually. Designed and facilitated training material for 40+ managers.
- Awards for exceptional performance. Four in the first six months of my tenure: Bronze Award: July & August 2017 Silver Award: August 2017 W.E.S.T Award: October 2017
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Resume Overview
School Attended
- Middle Tennessee State University
- Villanova University
Job Titles Held:
- Regional Talent Coordinator
- HRIS, Administrative Support
- Human Resources Associate/
- Guest Services Supervisor
Degrees
- Bachelor of Science : Industrial And Organizational Psychology
Human Resources Management Certficate
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