regional supervisor resume example with 17+ years of experience
Jessica
Claire
Property Management
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary
Goal-driven Regional Supervisor proficient in establishing and improving cultures, setting effective standards and updating policies to meet changing market demands in Multifamily. Motivational leader and analytical problem-solver with a disciplined and forward-thinking approach. Prepared to offer 30 years of experience to a challenging position with your company Accomplished Supervisor focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport. Exceptional knowledge of cost-reduction methods and streamlining production processes. Personable Supervisor with record of success leading team efforts, recognizing areas of improvement and building professional relationships. Effective at managing big-picture business goals. Detail-oriented and efficient with strengths in both project and time management. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Skills
Technical Proficiency
Active Listening
Team Goals
Organizational Systems
Cost Control
Market Conditions
Resolving Complaints
Education
Crowley High SchoolCrowley, TX, Expected in 06/1986 ā āHigh School Diploma: - GPA:
Accomplishments
Work History
Carma Project - Community Manager Garland, TX, 08/2022 - Current
Evaluated property conditions and recommended improvements.
Effectively managed team of Number maintenance and activities personnel.
Planned and executed promotional activities to drive community engagement and increase occupancy numbers.
Managed community within established cost constraints.
Introduced effective emergency resolutions and managed special projects.
Worked with maintenance staff to complete timely repairs and enhancements.
Streamlined operations by communicating efficiently with clients, keeping meticulous records, budget management and internal collaboration.
Resolved tenant issues quickly and increased tenant retention byNumber%.
Increased office organization by creating filing systems and managing confidential information carefully.
Received and processed resident payments, and updated system accounts with latest information.
Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.
Inspected units before and after tenant moves to write effective leases and determine charges or readiness for new tenants.
Maintained knowledge on lease and renewal rates to advocate for appropriate changes.
Inspected buildings, vacant units and common areas regularly to identify repairs needing immediate attention.
Generated reports covering performance for leasing conversions, collections, renewals, and outstanding service tickets.
Maintained compliance with company policies, objectives and communication goals.
Directed training, promotions and employee motivation to minimize turnover and maximize productivity.
Oversaw initiatives to drive success in revenue, customer acquisition and cost-reduction objectives.
Implemented, updates and enforced company policies for standardized operations.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Worked with management team to implement proper division of responsibilities.
Interviewed, hired and trained new employees for production positions.
Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
Set overall vision and provided team leadership.
Tracked and prepared quarterly reports of sales goals to management.
Directed staff and managed annual capital budget.
Consistently met quarterly sales goals and increased customer retention rate year-over-year.
Evaluated employee performance and coached and trained to improve weak areas.
Pepper Pike Capital Partners - Property Manager Mount Prospect, IL, 08/2007 - 01/2010
Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
Followed up on delinquent tenants and coordinated collection procedures.
Completed final move-out walk-throughs with tenants to identify required repairs.
Maintained original leases and renewal documents in digital and hardcopy format for property management office.
Verified income, assets and expenses and completed file tracking sheet for each applicant.
Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
Introduced prospective tenants to types of units available and performed tours of premises.
Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
Maintained sufficient number of units market-ready for lease.
Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
Handled disciplinary actions, performance appraisals and terminations of company staff.
Developed, reviewed and submitted property operating and capital budgets.
Directed property management program by determining requirements, applying use standards, planning for material equipment replacement, and implementing quality control oversight.
Assisted with annual budget creation and managed portfolio according to approved budgeted parameters.
Handled terminations, performance evaluations, and staff coaching to maintain top property operations.
Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
Followed up on delinquent tenants and coordinated collection procedures.
Completed final move-out walk-throughs with tenants to identify required repairs.
Maintained original leases and renewal documents in digital and hardcopy format for property management office.
Verified income, assets and expenses and completed file tracking sheet for each applicant.
Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
Introduced prospective tenants to types of units available and performed tours of premises.
Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
Company Name - Property Manager City, State, 05/1996 - 01/2004
Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
Followed up on delinquent tenants and coordinated collection procedures.
Completed final move-out walk-throughs with tenants to identify required repairs.
Maintained original leases and renewal documents in digital and hardcopy format for property management office.
Verified income, assets and expenses and completed file tracking sheet for each applicant.
Introduced prospective tenants to types of units available and performed tours of premises.
Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
Maintained sufficient number of units market-ready for lease.
Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs.
Developed, reviewed and submitted property operating and capital budgets.
Trained and motivated leasing staff during bi-monthly trainings.
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