Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Professional with over 25 years of experience in managing, developing and directing highly successful teams. A proven leader with diversified education skills, experience in training, employee coaching and development, performance management and customer relationship management. A visionary with experience with forecasting, P&L financial planning, budgeting, sales support, customer service and analytical problem-solving skills. Customer oriented with leading teams through employee development and key core competencies examination through interpreting and implementing people development system techniques.

Skills
  • Team Leadership/ People Development
  • Strategic Planning
  • Sales & Revenue Generation
  • Customer Relationship Management
  • Time Management/Organizational Skills
  • Community Relations
  • Core Competencies Identification
  • Salesforce Sales Cloud
Education
University of Maryland - College Park College Park, MD Expected in 05/2022 Associate of Arts : Business Administration And Management - GPA :
Work History
Herman Miller, Inc. - Regional Sales Director
Boston, MA, 04/2013 - Current
  • Managed, planned and coordinated sales execution to deliver volume and operating income to plan while focusing on overall business growth to include resolving customer concerns, issues, customer support tickets along with monitoring key business indicators and priorities. Interviewed, staffed, trained and developed sales team. Served as department head for sales, with (4) District Managers assigned as direct reports, with combined sales force of one hundred and thirty-three (133) employees.
Openworks - Executive Sales Trainer
Hayward, CA, 11/2010 - 04/2013
  • Trained and mentored 150+ new personnel hired to fulfill various roles. Assisted companies in designing training budgets, saving over $506,000 for 3 companies annually. Administered and reported test results to appropriate partners as required at session/workshop completion. Used Salesforce software to track employees daily activity. Coached and developed clients to ensure culture of learning and development. Identified workers with specific skill set to recommend for promotions or raises, increasing internal hiring by 56% and saving company $386,400 in training fees.
Capitol Office Solutions, A Xerox Company - Major Account Executive
City, STATE, 11/2008 - 10/2010
  • Offered a consultative approach in Maryland, DC and Virginia area to major accounts with larger, more complex needs. Responsible for managing the full consultative sales cycle of production systems, office equipment, software solutions, workflow animation and process improvement. Articulated and position the full spectrum of Xerox products, services and solutions to key departmental and C-Level decision makers. Increased sales over 10% annually for several years. Received Xerox President Award Recipient, Top Performer Award Recipient.
Coca Refreshments - Director of Key Account Managers
City, STATE, 09/1997 - 06/2010

Generated high productivity gains for key account program implementation initiatives through key account management, planning execution for Full Line Operators customer accounts. Facilitated local incentives and promotional programs to determine the program effectiveness. Executed the collaborating for value system to develop and maintain relationships. Implemented team strategies to deliver key business priorities among local, regional and national accounts. Collaborated with Full Line Operators to identify needs and determine program components.

  • On Premise District Sales Manager

Served as department head for sales and the full service team of 25+ employees. Managed and coordinated cold drink sales execution, promotional and marketing activity. Interviewed, staffed, trained and developed the cold drink sales and full service equipment team.

  • Cold Drink District Sales Manager, Category II

Served as district lead for sales and full service teams of six (6) direct employees. Managed and coordinated cold drink sales execution and marketing activity. Interviewed staffed, trained , coached and developed the cold drink team. Created and examined SWOT reports to analyze business opportunities along with forecasting and delivering budgeted volume and profits to meet annual plan.

  • District Sales Manager, Category II

Managed territory with responsibility for planning and administration for a sales team of 8+ employees. Staffed, trained and developed sales personnel. Managed sales, profit and operational activities for a defined quota. Created and maintained an alliance with customers within multiple channels of business. Developed and negotiated customer programs proposals and pricing programs along with the execution of customer contractual agreements in a timely manner.

  • Business Development Representative, Cold Drink Operations

Generated highly productivity gains for prospective cold drink customers; implemented initiatives through key account management, planning and execution for local and national customers accounts . Developed local incentive and promotional programs and examined program effectiveness. Executed the Customer Relationship Model to develop and maintain relationships with prospective cold drink customers through in-outlet cold calling.

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Resume Overview

School Attended

  • University of Maryland - College Park

Job Titles Held:

  • Regional Sales Director
  • Executive Sales Trainer
  • Major Account Executive
  • Director of Key Account Managers

Degrees

  • Associate of Arts

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