regional property supervisor resume example with 9+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Versatile and dedicated Regional Property Supervisor effective at being flexible and accommodating to each building's unique needs. Committed to providing quality service in all facets of property management. Trustworthy in executing prescribed business and residential goals.
Highlights
Fluent in English and Spanish
Functional in Arabic and French
Microsoft Office proficient
Average typing speed of 55 WPM
Flexible and compliant to all rules in the workplace
Easily trained and reliable
Conflict resolution techniques
Excellent organizational skills
Skilled in training others and team building
Certified Occupancy Specialist
Certified Financial Specialist
Certified Tax Credit Specialist
REALTOR DRE#02131976
Experience
12/2016 to CurrentRegional Property SupervisorTELACU Residential Management, Inc. | City, STATE,
Promoted from Resident Manager to Regional Team Manager (February 2018) and from Regional Team Manager to Regional Property Supervisor (November 2019). Experience in ensuring policies are understood, enforced, and money is collected for all properties assigned to me.
Experienced in budget preparation, financial report analysis, and ensuring community is operating within budget.
Coordinate property inspections and financials review with various departments to properly budget community needs for the upcoming year.
Conduct compliance audits of all communities within my portfolio and create performance action plans to mitigate any deficiencies identified.
Supervise and coordinate work of Property Managers and onsite staff to optimize productivity and enhance results.
Proactively work with Maintenance team members to coordinate general maintenance and major repairs to keep facilities operational and attractive.
Develop strong, professional relationships with vendors and residents by initiating collaboration, as well as delivering exemplary service and engagement.
Manage overall tenant relations, including promoting tenant satisfaction and streamlining services delivery. This has resulted in tenant retention throughout assigned portfolio.
Ensure all rent is collected, proper legal notices are prepared to ensure rent collection and prepare needed delinquent/prepaid reports.
Thoroughly review files and documentation for attorney review when proceeding with unlawful detainer procedures or legal notices for residents.
Oversee daily operations, maintenance and administration of 14 properties, totaling 1034 units. Previously supervised 16 properties, totaling 1207 units, efficiently.
Oversee and monitor preventative maintenance as well as REAC inspections and various City/County compliance program inspections.
Conduct new employee training and annual performance reviews. Coordinate onboarding training calendar for new managers, monthly region and/or department trainings, and individual performance coaching sessions on a quarterly basis. This has resulted in employee satisfaction and retention throughout assigned portfolio.
Effectively work with board members and third party management, and implement management plans at respective communities.
Work with blended communities and ensure compliance with regulatory agreements for each program within the community.
Coordinate recurring meetings with different ownership teams and oversee all pending tasks until fully executed.
Punctually submit all reports and meeting minutes to various owners, executive staff members, and departments.
Leverage technology to analyze portfolio health and prepare reports utilizing key performance indicators (Business Intelligence).
09/2016 to 12/2016Instructional Assistant II - RSP/SDCTrapp Elementary School | City, STATE,
Assist in conducting positive learning experiences for students
Perform a variety of of clerical and supportive tasks for certified instructional personnel such as filing, typing and duplicating materials
Assist students in academic and non-academic subjects when needed
Monitor administration of student testing and score tests as directed
Tutor students individually or in small groups to reinforce and follow up learning activity
Maintain discipline in the absence of teacher
09/2013 to 06/2016Motor Vehicle RepresentativeDepartment Of Motor Vehicles | City, STATE, Â
Assisted callers in all age groups in a high volume call center
Clearly answered questions before the end of the phone call and gave accurate outstanding balance information
Provided guidance to young adults through new processes and successfully taught them all of the steps involved
Successfully took all additional steps to assist persons with special needs
Patiently diffused any anger or frustration on behalf of the caller in order to better assist themÂ
Filed any and all confidential information pertaining to the phone call
Education
Expected in 11/2022 to to | Property Management CertificationCalifornia Association of Realtors, , GPA:
Expected in 06/2022 to to | Certified Tax Credit SpecialistNCHM, , GPA:
Expected in 05/2021 to to | Real Estate Salesperson LicenseDepartment of Real Estate, , GPA:
Expected in 06/2020 to to | Certified Financial SpecialistNCHM- Certified Financial Specialist, , GPA:
Expected in 06/2019 to to | Certified Occupancy SpecialistNCHM- Certified Occupancy Specialist, , GPA:
Expected in 2012 to to Pharmacy Technician Certificate | Pharmacy Technician Vocational School, Rialto, CAGPA:
Expected in 2011 to to High School Diploma | Wilmer Amina Carter High School, Rialto, CAGPA:
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