(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Career Objective

Business-minded professional, tackling any task with passion and precision. Determined to deliver exceptional customer service and respond to questions and inquiries quickly. Collaborates with team leaders to identify and implement working requirements. Assists directly with special projects, company presentations and important events; All while demonstrating a positive attitude and the ability to adapt to any situation.

  • Office inventory management
  • Proficient in Microsoft Office
  • Event coordination
  • Flexible
  • Active listening
  • Administrative leadership
  • Customer service understanding
  • Articulate and well-spoken
  • Meeting and project planning
  • Strong problem solver
  • Organization and efficiency
  • Strong interpersonal skills
  • Resourceful
  • Deadline-oriented
  • Meticulous attention to detail
  • Dedicated team player
  • Network Administration
  • Training and development
  • Project and meeting coordination
  • Reliable and trustworthy
  • People skills
  • Friendly, positive attitude
  • Process Improvement
  • Sensitive material handling
  • Multitasking and prioritization
  • Facilitate collaboration across teams
  • Idea development
Arizona State University Tempe, AZ, Expected in Bachelor of Science : Psychology - GPA :

GPA: 3.4, Deans List

W.P Carey School of Business Tempe, AZ, Expected in : Minor in Business - GPA :
Work Experience
Central Garden And Pet - Regional Plant & Associate Administrative Support
Tacoma, WA, 08/2019 - Current
  • The RPAAS role is a fast paced, ever changing commitment providing opportunities to assist the Regional Plant Leader and Associates in plants. This role requires that you be flexible, open to change, quick to transition between tasks, highly trustworthy, able to appropriately handle confidential information and demonstrate excellent follow through.
  • Keeping a pulse on the network of people and activities within a plant
  • Helping Associates complete their commitments successfully.
  • Managed administrative processes and prepared key reports and documentation.
  • Managed and distributed contact lists to create lines of communication amongst Associates.
  • Coordinated special meetings and events on behalf of executive leaders.
  • Managed daily operations within the plant, by supporting continuous delivery of excellent services and care.
  • Utilized active listening skills to quickly resolve problem
  • Building liaison across teams
  • Helping to communicate/influence Associates experience of new processes, policies, procedures that are rolled out from the Enterprise/MPD overall.
  • Building scenario/project conversation processing - paths to take, ways to tackle a difficult situation/Associate
Bazaarvoice - Front Office Administrator
New York, NY, 11/2017 - 08/2019
  • Engaging with patient base, ensuring hospitality, customer service and our practices mission statement of creating a dental family.
  • Scheduling coordinator by assisting patients with recall appointments, rescheduling efficiently, following up with overdue patients, verifying the schedules accuracy and sustaining a full schedule.
  • Proficient in Dentrix.
  • Money management of patient payments and financial agreements
  • Overseeing patients by answering phones, returning voicemails, greeting patients, updating patient files, confirming appointments, and entering/updating patient paperwork.
  • Working with benefit plans daily, updating breakdowns and coverage tables, submitting attachments and predeterminations.
  • Treatment planning.
  • Veterans Affairs coordinator.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
Broadridge Advisor Solutions - Helpdesk Specialist
City, STATE, 10/2016 - 05/2017
  • Providing customers who called in with white glove customer service.
  • Strong usage of Excel, Outlook, CRM, DM Track as well as Microsoft Word.
  • Updating documents and creating guidelines for our Client and team.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Maintained strong call control and quickly worked through scripts to address problems.
  • Worked with external representatives to address customer needs.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Improved service quality and increased sales by developing strong knowledge of company's products and services.
  • Trained new employees on procedures and policies
In N Out Burger - Highest Level Associate
City, STATE, 08/2010 - 08/2016
  • Achieved six promotions all with a different set of required skill sets.
  • Supervised and trained lower level associates in order to fortify our accuracy and consistency as team.
  • Collaborated in all areas of the restaurant in an effort to expedite and increase optimum performance and productivity.
  • Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
  • Thrived in a fast paced work environment, while simultaneously delivering supreme customer service and efficiency for our customers.
  • Maintained and managed thousands of dollars in cash responsibly and consistently, in order to preserve and balance storewide funds.

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School Attended

  • Arizona State University
  • W.P Carey School of Business

Job Titles Held:

  • Regional Plant & Associate Administrative Support
  • Front Office Administrator
  • Helpdesk Specialist
  • Highest Level Associate


  • Bachelor of Science

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