Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
Professional Summary
Practice management professional with extensive medical experience including business and compliance operations, billing, accounts receivable and accounts payable and human resources. Manages daily financial operations resulting in reduced costs for the practice. Utilizes strong customer service focus and organizational skills to increase efficiency and create results. Multi-site Practice Management * Data and Records Management * Billing * Accounts Payable/Receivable * HR/Staff Development and Training
Education and Training
: Management, Expected in
Bachelor of Science: Psychology, Expected in 2012
Mercy - Dobbs Ferry, NY
Skill Highlights
  • Staffing management ability
  • Motivation techniques specialist
  • Confident public speaker
  • Proven patience and self-discipline
  • Microsoft office
  • word/Excel/Powerpoint
  • Medical Management
  • McKession/Arial
Professional Experience
Regional Medical Practice Manager, 2014 to 2016
Sunrise Senior LivingSan Rafael, CA,
  • Established sold working relationship with HR business partners, business leaders, program managers, and functional experts to ensure effective executive of change management plans.
  • Established adherence to budgets, schedules, work plans and performance requirements.
  • Organized interdepartmental activities ensuring complete of the program on schedule and within budget constraints.
  • Improved practice programs, established analytics and achieved operations excellence by identifying process deficiencies.
  • Managed the administrative operative relationship between the managed-care and home care facilities.
  • Established adherence to budgets, schedules, work plans and performance requirements. 
  • Evaluated patient care procedural changes for effectiveness.
  • Carefully selected, developed and retained qualified staff, as well as trained new staff annually.
  • Created annual goals, objectives and budget and made recommendations to reduce costs.
Business Manager, 09/2012 to 2014
Flatiron Construction Corp.Seattle, WA,
  • Improved practice programs, established analytics, and achieved operations excellence by identifying process deficiencies. 
  • Collaborate and work closely with partners functions including payroll,OASIS and transportations, 
  • Ensured and maintained completed and accurate documentation of physicians.
Assistant Business Manager, 03/2007 to 09/2012
Clarivate PlcChandler, AZ,
  • Direct clerical support staff functions and workflows to ensure compliance and effective operations, including interim orders, case conference schedule and care plan creation at multiple office sites.
  • Manage the administrative operations relationship between the managed-care and home-care facilities.
  • Conduct hiring, performance evaluation and training for clerical support staff.
  • Serve as primary liaison for the medical directors and pharmaceutical representatives for information and to resolve issues.
  • Developed and implemented a controls process that streamlined procedures, eliminated excess paper to physicians and created better communication and efficiency.
  • Created and launched a pilot program with the Technology Support team to improve systems training for existing staff and new hires.
  • Ensured and maintained complete and accurate documentation of physician and post hospitalization orders.
  • Collaborate and work closely with partner functions including Payroll, OASIS and Transportation.
Director, 06/2016 to 04/2016
Clarivate PlcPhiladelphia, PA,
  • Billing and Data Analysis Provided operational guidance and direction for the business office.
  • Analyzed revenue and reimbursement for Medicare, Medicaid and commercial insurance companies.
  • Developed procedure and tools to recover revenue and estimate data for supportive financial reports.
  • Improved and managed business operations including daily cash posting and accounts receivable.
Director, 06/2016 to 06/2016
Center For Stress ReductionCity, STATE,
  • Billing and Data Analysis Thoroughly analyzed data to ensure accurate information, billing and payments received resulting in favorable financial statements.
  • Contacted and collected on past due accounts from insurance companies, patient and estates.
  • Consistently followed up to resolve claims resubmissions and payments.
  • Handled daily cash receipts and verified accuracy of payments.
Patient Account Manager, 01/1 to 05/2016
Renal Research InstituteCity, STATE,
  • Accounts Receivable and Collections Oversaw activities of all managed facilities staff such as data input during billing period, collections, timely submission of bills (EMC of hard copy), posting of payments upon receipt of claims payments and resubmission of claims.
  • Worked closely with insurance companies to negotiate contracts and verify information.
  • Handled coding verification, charge entry, batch balancing and monthly financial report reconciliation.
  • Coordinated timely and effective flow of information between facilities and the billing group office.
  • Maintained effective control measures to ensure that billing procedures were completed, accurate and on time.
  • Coordinated training of all staff with billing supervisors.
  • Input monthly claims and payment for all assigned facilities.
  • Identified and approved account write-offs for referral to outside collection agency.
Accounts Receivable, administrative, agency, Billing, business operations, daily cash receipts, clerical, negotiate contracts, Data Analysis, direction, documentation, financial report, financial reports, financial statements, hiring, home-care, insurance, medical management, microsoft office, office, Payroll, coding, Transportation

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  • Mercy

Job Titles Held:

  • Regional Medical Practice Manager
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  • Bachelor of Science

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