Responsible for driving effective sale techniques. Set attainable goals for branches. Provide clear understanding of company initiatives and strategies to ensure the messages are cascading to teams. Monitor staff schedules in the region. Provide strategies to reduce losses and measures to ensure successful audits. Coach managers on how to provide consistent feedback . Provide quarterly and annually performance feedback to managers. Assist with recruiting and hiring for branches. Participate on committees and lead projects. Gather data to submit to senior management. Work with others to get customer issues resolved. Assist with fraud investigations, customer and employee relations. Conducted branch audits to be sure risk was controlled and compliance was a focus. Lead a team with high level of professional by leading by example at all times.
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