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Regional Manager, Coastal South Carolina and Georgia Resume Example

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REGIONAL MANAGER, COASTAL SOUTH CAROLINA AND GEORGIA
Core Qualifications
  • Operations management
  • Strong initiative
  • Self-directed
  • Project coordination
    • Motivational leadership style
    • Cross-functional team management
    • Team building expert
    • Excellent communicator
    Professional Experience
    Regional Manager, Coastal South Carolina and Georgia
    April 2013 to Current     OneBlood － Beaufort, SC
    • Managed team of 10 of donor services professionals, and served as mentor to junior team members.
    • Reduced and controlled expenses by cross training staff and maximized efficiency.
    • Negotiated contracts with outside providers to minimize costs to the company and customers.
    • Surpassed annual collection goals for the last three years.
    • Prepared for FDA reviews, ensuring required quality control, biologics and distribution documents where up to date and in compliance.
    Director, Sales and Service
    October 2008 to April 2013     Insurance Specialists, Inc. － Beaufort, SC
    • Responsible for the daily management of all new sales and existing book of business for 10,000 insureds.
    • Track, analyze and report all new business activity monthly, quarterly and annually.
    • Coordinate the fulfillment of all new business applications, including requests for coverage increases, policy reinstatements and consolidations.
    • Coordinate sales and marketing initiatives in concert with Marketing Coordinator.
    • Act as primary liaison between agency and the Carriers' Medical Underwriting.
    • Plan and organize sales and convention travel for all sales agents.
    • Write, update and maintain Policies and Procedures relating to sales operations.
    • Recruit, manage and coach a sales and service staff of eight.
    • Coordinate new product implementation and training, and provide product updates to Sales Agents.
    • Work in concert with Director, Corporate affairs to maintain daily mail, banking, and facilities.
    Territory Representative
    February 2005 to March 2008     Houghton Mifflin Company － Boston, MA
    • Sold and serviced all public and private K to 6 schools in Southeast New England.
    • Negotiated pricing contracts and in-service with school administrators.
    • Used consultative selling skills to identify opportunities and overcome objections.
    • Cultivated and maintained customer relationships through frequent and effective sales calls.
    • Maintained knowledge regarding curriculum and funding issues and helped districts find creative financing options.
    • Conceptualized and executed a dynamic sales plan for sampling, piloting, promoting, selling, and implementing product.
    • Effectively communicated information with sales team members and management.
    • Monitored and maintained sampling, implementation, and expenses within budget.
    • Assembled and supported a team of sales consultants to provide customers with a high level of product in-service.
    Office Coordinator/Executive Assistant
    November 1999 to May 2003     John D. Macomber, COB, George B. H. Macomber Company － Boston Cambridge, MA
    • Managed overall business, charity, and personal schedule and commitments for high level Boston based entrepreneur and graduate level lecturer.
    • Coordinated all business and personal travel plans and itineraries.
    • Acted as liaison primary liaison to various Board Members, YPO forum members, and Harvard University administration and graduate students.
    • Handled all correspondence between COB and various boards and organizations.
    • Managed accounts payable and receivable.
    • Oversaw all office services and facilities, including equipment, supplies and vendor relationships.
    Practice Manager
    October 1998 to October 1999     Cambridge Health Alliance, Professional Service Corporation － Cambridge, MA
    • Managed daily operations of hospital-based ophthalmology practice.
    • Supervised, trained, coached and evaluated office support staff.
    • Coordinated office billing practices with centralized hospital based program.
    • Oversaw scheduling and management of surgical cases.
    • Developed, tracked and maintained departmental cost centers.
    • Initiated, planned and organized community outreach programs.
    Administrative Coordinator
    November 1992 to August 1998     The New England College of Optometry － Boston, MA
    • Recruited and coached clinical support staff.
    • Managed clinical staff, preceptor, student, and patient schedules.
    • Implemented and streamlined new medical record system.
    • Provided clinical orientation to all incoming graduate students.
    • Organized and planned continuing education seminars.
    • Secured Continuing Education Credit through state board of Optometry courses.
    • Coordinated annual national board exam for graduating students.
    Education
    BA : Communications, May 1992 Western New England College － Springfield, MA Communications
    Skills
    accounts payable and receivable, advertising, agency, banking, billing, book, budget, coach, consolidations, contracts, Credit, customer service, entrepreneur, financing, Harvard, inventory control, lecturer, Director, marketing, clinical support, messaging, mail, office, ophthalmology, Policies, pricing, recruitment, selling, Sales, sales plan, scheduling, seminars, Underwriting
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    Resume Overview

    Companies Worked For:

    • OneBlood
    • Insurance Specialists, Inc.
    • Houghton Mifflin Company
    • John D. Macomber, COB, George B. H. Macomber Company
    • Cambridge Health Alliance, Professional Service Corporation
    • The New England College of Optometry

    School Attended

    • Western New England College

    Job Titles Held:

    • Regional Manager, Coastal South Carolina and Georgia
    • Director, Sales and Service
    • Territory Representative
    • Office Coordinator/Executive Assistant
    • Practice Manager
    • Administrative Coordinator

    Degrees

    • BA : Communications , May 1992

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