regional manager resume example with 8+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Summary
Forward-thinking leader with proven operations, sales, client, and personnel management abilities. Equipped to drive business success with innovation and strategic leadership approaches. Achievement-oriented, ambitious and influential relational leader with articulate communication skills and resourceful nature.
Skills
Sales and marketing strategies
Operational management
Relationship development
Project management
Effective Sales ability
Strong leadership and coaching
Multi-million dollar P&L management
Strategic development
Communication
Team development
Experience
Regional Sales and Operations Manager, 08/2018 - Current Oshkosh Corporation – Phoenix, AZ,
Reduced financial discrepancies by managing P&L to remain under budget with on-time project completion and overachieving gross sales profit.
Mentor and trained staff to define and exceed field sales objectives.
Support partners and distributors across diverse geographic regions.
Manage business expansion, revenue development and market gains.
Realign procedures and daily protocols with changing business demands.
Earned recognition for being top region to earn highest sales and service satisfaction ratings.
Increased revenue 10%-12% YoY.
Handle human resource concerns and established plans to handle issues consistently and efficiently.
Facilitate remarkable sales revenue and customer satisfaction through strategic leadership and coaching.
Audit office sales performance and data trends to improve underperforming areas.
Earned recognition for being top region to earn highest sales and service satisfaction ratings and P&L performance.
Reduced financial discrepancies by managing P&L to remain under budget and overachieving gross sales profit.
Increased revenue by 8%-14% YoY.
Assessed effectiveness of sales representatives and implemented courses of action to rectify opportunities.
Formalized sales process to enhance operations and promote acquisition of new customers.
Delivered consistently high rates of internal employee development into leadership roles while maintaining low turnover.
Prospected, identified and cultivated relationships with business partners to promote product lines and solutions.
Supervised sales strategy, training, team structure and communication of regional sales program.
Planned and developed strategies to increase sales by strategic leadership and sales coaching.
Monitored customer complaint trends to drive satisfaction improvements and adjusted operational strategies to reduce issues.
Returned branches to profitability by reviewing operations, implementing improvements, restructuring frameworks, hiring talented staff and enhancing training programs.
Branch Manager, 09/2012 - 09/2014 Dollar Bank – City, STATE,
Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
Coached staff to increase sales success and productivity.
Boosted customer base, acquiring new customers and identifying needs to deliver relevant products.
Prepared operational and risk reports detailing financial metrics to help management make proactive decisions.
Maximized branch revenue by optimizing daily operations.
Optimized staff productivity by managing inter-team conflict resolution, yearly performance reviews, hiring and terminating processes, training initiatives, scheduling, time and attendance and payroll.
Networked within communities to identify and capitalize on business opportunities.
Consistently increased sales by developing key customer relationships.
Coached staff to increase sales success and productivity.
Education and Training
Leadership Certification : Leadership , Expected in 4 2008 - GOC Leadership School - , GPA: Status -
Undergraduate : Theology, Expected in 4 2008 - Global University - , GPA: Status -
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