Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

Proactive leader and manager with demonstrated sales and operations expertise, sales planning and personnel management strengths. Successful in energizing businesses with creative and strategic initiatives. High-achieving, enterprising leader with diplomatic and compelling communication style. Persuasive negotiator, talented organizer and complex problem-solver. Proficient in monitoring trends and capitalizing on emerging opportunities. Self-motivated and dependable with experience in providing encouragement and direction. Desire to bring skills to new position with room for advancement.

  • Business development and planning
  • Sales development
  • Stakeholder relations
  • Budget development
  • Coaching and mentoring
  • Effective leader and motivator
  • Fleet Management
  • Rapport and relationship building
  • Strategic planning
  • Business analysis
  • Creative and innovative
  • Project development and life cycle management
  • Work flow planning
  • Project management
  • Logistics Management
  • Cross-functional communication skills
Work History
12/2013 to Current Regional Manager Bastian Material Handling | Cleveland, OH,
  • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve corporate goals
  • Assessed each location's individual and team performances, analysing data trends to determine best methods to improve results
  • Partnered with sales team members and leveraged strong negotiation skills to obtain additional penetration
  • Developed promotional plans to complement national sales initiatives
  • Worked diligently to resolve unique impediments, promoting loyalty and enhancing operations
  • Built and deepened partnerships throughout the industry to strengthen collaborative efforts and promote mutual profitability
  • Enhanced collaboration with supplier partners to diversify and improve merchandise offerings
  • Embraced digitisation and automation of products and value chain processes
  • Masterminded updates to workflows for members and revitalised teams to meet changing business needs and boost team member performance
  • Launched over thirty five new member locations through effective recruitment and support campaigns
  • Mentored members to drive product sales and foster brand expansion
  • Targeted prospects in other territories through careful research of competitor products, services and trends
06/2012 to 11/2013 Senior Product Development Manager At&T | Tupelo, MS,
  • Supported future project development through drafting of marketing requirements materials
  • Developed internal product knowledge database
  • Oversaw development of more than seven new products
  • Hosted product demonstrations and promoted features to clients
  • Distinguished product issues and gathered information on customer experiences
  • Directed full development lifecycle, including concept design, feature definitions and production support
  • Developed insights on marketing campaigns to assess performance against goals
  • Developed and implemented long term incentive strategies and rebate programs
  • Built and strengthened strategic relationships with vendors, logistics providers and resellers
  • Captured new customers by optimizing business strategies and launching products to diversify offerings.
04/2010 to 06/2012 General Manager Dean Foods Company | Lebanon, PA,
  • Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
  • Organised budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans
  • Oversaw and improved product range, supporting deliveries through efficient coordination of resource allocation and fleet management
  • Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability
  • Maximised efficiency by coaching and mentoring eighteen personnel on customer experience principles, industry practices, and company procedures
  • Increased revenue streams by reducing costs, managing schedules and performing variance and risk analysis to implement corrective actions
  • Developed value-added solutions and approaches by leveraging trends in customer marketplaces and industries
  • Executed design concept and build requirements for several vehicles to align with job requirements.
01/2002 to 11/2009 Managing Director Kpmg | Miami, FL,
  • Devised, deployed and monitored processes to boost long-term business success and increase profit levels 9%
  • Drove remarkable revitalisation of logistics operations to bring about exceptional growth results
  • Applied performance data to evaluate and improve operations, target to current business conditions and forecast needs
  • Managed daily operations of logistics organisation, orchestrating forward-thinking strategies to accomplish profit and expansion goals
  • Produced regular trend and ratio reports to evaluate performance, adjust strategies and maintain agile, sustainable operations
  • Recruited and hired talent for all operations and service delivery and managed by mentoring and cross training new leadership as part of succession planning
  • Delivered leadership to operations team dedicated to driving ambitious targets with well-orchestrated plans
  • Grew business 675% over tenure with improved marketing and new customer service levels
  • Instituted formal operating procedures and enforced adherence to policies and regulations that impacted bottom-line
  • Controlled fleet procurement and management
Expected in 06/2021 MBA | Business Strategy Australian Institute Of Management, Melbourne, GPA:

Currently studying Graduate Diploma of Business Administration as part of the MBA, having just completed the Graduate Certificate of Business Administartion

Expected in Logistics Executive Development Program | Diploma of Logisitics Victorian Transport Association, Melbourne, GPA:
Expected in Diploma - Quality Control Engineering | Quality Control Process Management Holmesglen College Of Tafe, Chadstone, GPA:

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School Attended

  • Australian Institute Of Management
  • Victorian Transport Association
  • Holmesglen College Of Tafe

Job Titles Held:

  • Regional Manager
  • Senior Product Development Manager
  • General Manager
  • Managing Director


  • MBA
  • Logistics Executive Development Program
  • Diploma - Quality Control Engineering

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