Regional Manager Resume Example

Promoted and given the additional responsibility of managing the Paramus New Jersey location as well as being promoted to a Lead Manager position. As manager of the Paramus Center I was responsible for direct management of 11 team members as well as being responsible for all aspects of clinic functioning in the highest volume center in the company. Regularly evaluated employee performance, provided feedback and assisted, coached and disciplined staff as needed, responsible for maintaining the highest quality care and ensured that company protocol and procedures were adhered to. As lead manager I was a direct resource for 6 center managers working to develop their management skills, provide support for all clinical and personnel issues. Met with each manager on a monthly basis with a focus on helping them to identify and reach their own growth goals as a manager and their center goals including assessing progress towards monthly revenue goals and determining needed adjustment to reach those goals. 

Continued to be responsible for the management of the Madison Center while being promoted to Clinical Auditor. Conducted annual audits of 9 Cranial Technologies Centers and assessing all aspects of clinic functioning including clinical outcomes, assessing center manager's effectiveness and style, employee skills and level of functioning, level of customer service, adherence to company policies and procedures and clinic appearance. 

Originally hired as a Managing Clinician where I provided direct patient care for all patients in treatment as well as the management of the Madison Connecticut Center. Initially was responsible for direct management of one employee which grew to a staff of seven team members. Represented our company and our product for 10 years attending a weekly pediatric cranialfacial clinic at Yale New Haven Hospital with world recognized cranialfacial and neurosurgeons. Was directly responsible for maintaining a positive relationship between the surgeons and our company ultimately growing the Yale Cranialfacial Group to our number one referral source.  

Worked as an independent contractor providing school based therapy in an elementary school setting. Treated a variety of diagnosis including, but not limited to, fine and gross motor deficits, autism, cerebral palsy, visual perceptual disorders, and Attention Deficit Disorder. Responsible for the development of Individualized Education Plans, establishing short and long term goals, attended planning meetings where I worked collaboratively with speech therapists, physical therapists and parents to best meet the child's needs. 

Promoted to Director of Occupational Therapy. Responsible for hiring, training and supervision of clinical staff. Held weekly staff meetings determining current caseloads, status of patient progress and made necessary changes based on patient needs and available clinical staff. Worked collaboratively with the Director of Physical Therapy to provide highest level of to patients. 

Worked as a staff occupational therapist providing occupational therapy to a wide variety of diagnosis and populations including adult hand therapy, pediatric outpatient occupational therapy, and home health. Responsible for patient evaluation, establishing of long and short term goals, and documentation.