Experienced and versatile sales and operational manager with company oversight; committed to cost-effective management of resources and quality performance. A driven project leader, offering outstanding presentation, communication and cross-cultural team management skills. High-energy, results-oriented, and articulate with an entrepreneurial attitude. Proven ability to direct corporate objectives and new business implementation; overseeing multiple projects, simultaneously. Able to coordinate and liaison with varying business audiences, colleagues and clients, alike; adaptable, articulate and known for strong relationship management skills.
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New business startup within local marketplace as distributor with rights to promote seven different pharmaceutical, medical and surgical device products. Established new business connections and grew business exponentially from existing relationships within the local medical community. Successfully created target list for cold field sales calls, as well as coordinated larger meetings with hospital administrators and purchasing managers to launch larger accounts.
Managed a project budget of $500,000; incorporated, developed and launched new private surgical practice within local medical community. Defined project deliverables and monitored status of tasks. Collaborated with cross-functional teams to draft project schedules and plans.Drafted action plans and led meetings with department executives to review project status and proposed changes. Monitored costs, timescales and resources used to achieve build out by strict deadline with judicial obligation.Served as the single point of contact for project scheduling and changes. Partnered with a attorneys, local officials, key business leaders, developers and landlords in order to achieve launch by deadline. Managed multi-provider practice and spearheaded initiatives to successfully achieve revenue growth; year over year
Accountable for driving sales of orthopaedic instrumentation, devices and implants. Created new revenue streams through effective partnering and advising of local orthopaedic surgeons, committed to providing patient-focused, quality orthopaedic care. Coordinated personal OR coverage pertaining to total joint reconstruction and trauma cases for seven area hospitals. Responsible for instrumentation setup, implant and hardware consignment in hospitals and OR coverage for all accounts and cases Negotiated with Medical Staff Offices, OR Managers and Purchase Managers for the inclusion of product and instrument placement within area hospitals.
Providing solutions for hospitals, P&T, cardiologists, interventional cardiologists, primary care and endocrinologists within the WNY area; manage sales responsibilities in WNY territories. Interact with specialists, physicians, nurses, physician assistants, staff; pharmacy directors, P&T, and other medical professionals to represent premier cardiovascular and diabetic product line. Interact with cross-team colleagues for strategic planning and collaborative thinking. Increase market share following 2 critical product launches by maintaining call plan of 65 clients per week/per. Earned accreditation by ASH (American Society of Hypertension) -Aug 09 Ranked #1 in district volume for product, Azor; ranked #2 for overall market share and ranked #1 out of 500 in region. Appointed as regional NYS Managed Care, Hospital & Pharmacy Specialist to work with Regional Account Manager in order to strategize and plan for negotiations with MCOs. Elected by upper management and peers to receive 2009 Entrepreneur Award following an advanced training session.
Call on specialty urology and CNS, primary care, & gastroenterology markets within WNY district; promoting Aciphex, Levaquin, Ultracet and Ultram ER. Meeting demanding customer needs on shoestring sales force as company downsized; "selling" ideas to doctors and influencing to get results in challenging marketplace. Using creative ideas for problem resolution; managing call plan of over 150 health care providers and achieving sales quotas regardless of impediments. Grew anti-infective, Levaquin, 3.5 market share points in two months, in rapidly declining market. Outperformed company/regional goal of 2 share points for the entire year. Individually chosen by Regional Business Director to act as Urology and CNS Specialist for high-decile targets; in addition to maintaining primary care and gastroenterology responsibilities. Proactively represented company in hospitals where none previously existed. Arranged meeting with CFOs and key P&T members of local hospitals, and leveraged relationships in order to give new audience to J&J product portfolio. As new-hire, immediately gained access to previously "locked-out" offices through personal contacts; creating prime selling opportunities for team. Recognized by superiors as having capacity to work well under pressure, and to do the jobs of many to meet company/organizational goals, despite team size. Elected by peers to represent district seat on Ohio Valley Leadership Board; charter member and graphic designer of quarterly newsletter for region.
Achieved 27% growth in assigned account responsibility for annual fund revenue; from $754,000 in FY 2002 to $959,000 in FY 2003 Raised faculty/staff participation in fund by 45% with new appeal Grew record number first-time donors Increased company matching gift totals 32% and coordinated new effort to aggressively pursue untapped additional matching gifts from large corporations Developed several complete marketing agendas where none previously existed, or returned and revamped programs previously outsourced in order to save money. Programs now serve as guides for new hires and future departmental growth Successfully solicited and cultivated assigned prospect donor base Returned telephone solicitation as campus-based initiative and designed call script that now serves as standard for department Served as program specialist, trainer and direct supervisor for 32 student employees; achieving $146,000 pledge revenue and exceeding 87% fulfillment rate within three month period In-house copywriter and direct mail coordinator for department; extended graphic design and grant and scholarship writing skills Published nationally in Successful Fundraising. Counseled and recruited prospective students; selling and marketing private university in a state-wide competitive market Developed and maintained recruitment territory management agenda consisting of routing, call frequency, goal attainment, inventory and budgeting for a seven-state prospect field. Nurtured underdeveloped territories; yielding high percentages in application and tuition commitments; retainment.
College expenses earned through both full and part-time employment
Sisters Hospital Foundation
Catholic Medical Partners
Stella Niagara Education Park Development Board
Lewiston Porter Schools PTA
St. Peter's RC Church, Lewiston, NY
Through my many successful years as a trusted and valued resource within the local community, I am able to leverage existing relationships, and build upon newer ones. I continue to find new avenues of growth and opportunity in both my personal and professional life, while coaching others along the way, mentoring, and leading by example.
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