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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Executive Profile
Extremely well-organized and hardworking with over 30 years of experience in food service/vending management. Customer service oriented and able to work with all levels of the work force.  Ability to identify problem areas and increasing business revenue. Excel at managing multi-unit facilities.
Skill Highlights
  • Industry knowledge (vending & food service)
  • Serve Safe & Allergen Certified
  • Business operations organization
  • Sales development
  • Multi-unit Operation Management
  • Vendor sourcing & negotiations 
  • Catering/Event management
  • Hiring and training 
Education
Culver-Stockton College Canton, MO Expected in : - GPA :
Core Accomplishments
Operations Management:
  • Currently manage 15 units in 4 states with over 100 total employees.
  • Handle all functions related to daily operations, profitability, staffing, account management, vendor services and customer satisfaction.
Professional Experience
Cisco Systems, Inc. - Regional Manager
Palo Alto, CA, 2005 - Current
  • Directly oversee multiple food service accounts and trouble shoot units company wide
  • Set up company wide purchasing program for an $14 million dollar company and was responsible for all purchasing
  • Create food programs for all levels of food service
  • Responsible for all personnel issues including hiring for up to 22 units
  • Develop/implement standard operating procedures for all food service segments
  • Develop a variety of food service concepts including Smoke House Grill, Oodles and Oodles of Noodles, CMCO Cafe, etc. 
  • Develop standardized menus for the correctional segment
  • Utilize action stations in many of our units to increase participation, customer interaction and to drive unit sales
  • Consistently beat budget in top line sales and bottom line profits in all units
  • Hired, trained, and developed a manager that received the company wide Manager of the Year award
  • Food costs have decreased 11% company-wide due to purchasing and food programs I developed
  • Develop and implement management systems to assure success at all levels of operations
  • Operate the largest and most successful district in the company
Mitsubishi Electric Power Products, Inc - Sales Manager
Suwanee, GA, 10/2002 - 11/2004
  • Total responsibility for the sales and marketing of a local vending company
  • In one year, business increased by approximately $800,000 in new business through my persistence
Mercy Hospital Medical Center - Manager of Food & Nutrition Services
City, STATE, 07/1998 - 09/2002
  • Responsible for all retail food service operations including a: $40,000/week food court style cafeteria, Mercy Capital's "12th Street Deli", smaller off premise cafeteria, night and satellite food service operation, private dining lounge, all special functions and catering
  • Managed the entire vending operation for the hospital
  • Created the concept for Mercy Capital's "12th Street Deli," planned menu, and was responsible for complete start-up and maintenance
  • Responsible for all food production operations including patient services, outlying clinics & offices, all retail outlets, and catering
  • Planned menus, determined pricing, controlled labor and food costs and kept records of meals served, cash receipts and other pertinent data
  • Accountable for recipe standardization of all food recipes utilized in all areas
  • Worked with procurement department in purchasing of quality food items, supplies, utensils, and equipment needed
  • Ensured all supervisors and employees were in compliance with State and Hospital regulations
  • Developed work schedules, task instruction and procedures to maximize the use of human and material resources
  • Participated in management meetings as well as planned/conducted group meetings to instruct, inform, and respond to concerns
Skills
Operations start-up
Staff training and development
Profit analysis/generation
Relationship building

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School Attended

  • Culver-Stockton College

Job Titles Held:

  • Regional Manager
  • Sales Manager
  • Manager of Food & Nutrition Services

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