regional manager resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Forward-thinking Manager with experience directing and improving operations through effective employee motivational strategies and 17 years of strong policy enforcement. Proficient in best practices, policy and procedures and regulatory requirements of TxDMV operation. Talented and insightful leader with analytical approach to business planning and day-to-day problem-solving.

  • Professional Integrity
  • Technical Proficiency
  • Employee Coaching and Motivation
  • Operational Management
  • Scheduling and Coordinating
  • Administration and Reporting
  • Managing Operations and Efficiency
  • Maintaining Clean Work Areas
  • Performance Tracking and Evaluations
  • Community Organization
  • Team Meetings
  • Feedback Collection
  • Governmental Procedures
  • Project Deadlines
  • Recordkeeping Compliance
  • Human Resource Management
  • Academic Instruction
Work History
Regional Manager, 06/2005 to Current
Global Partners LpSutton, MA,
  • Accomplished multiple tasks within established timeframes.
  • Onboarded new employees with training and new hire documentation.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Established and updated work schedules to account for changing staff levels and expected workloads.
  • Delivered feedback to decision-makers regarding employee performance and training needs.
  • Approved regular payroll submissions for employees.
  • Applied customer feedback to develop process improvements and support long-term business needs.
  • Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
  • Evaluated report data to proactively adjust and enhance operations.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Compiled data highlighting key metrics to report information, determine trends and identify methods for improving store results.
  • Executed regular process updates to reduce discrepancies and enhance scheduling across production calendars and programs.
Department Manager, 05/2001 to 05/2005
UnifiSyracuse, NY,
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
  • Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
  • Communicated with managers of other departments to maintain transparency.
  • Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
  • Approved regular payroll submissions for employees.
  • Analyzed and interpreted store trends to facilitate planning.
  • Motivated associates to consistently deliver effective selling behaviors through coaching and recognition
  • Worked actively with management team to create daily and weekly sales plans based on weekly sales trends
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings
  • Reconciled daily sales transactions to balance and log day-to-day revenue
Office Administrator, 06/1997 to 05/2005
The Stepping Stones GroupSan Jacinto, CA,
  • Performed general clerical tasks such as filing, faxing and data entry.
  • Assisted in set up and orientation for new teachers and staff.
  • Answered and responded to student and parent inquiries regarding academics, field trips, afterschool activities and school events.
  • Organized and managed school records, student documentation and administrative communications.
  • Maintained daily attendance record of students in school.
  • Kept in contact with parents and updated regarding child's progress and attendance.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
  • Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
  • Managed multiple projects simultaneously using organizational and analytical skills.
  • Handled client correspondence and tracked records to foster office efficiency.
  • Informed and supported business leaders through consistent communication and administrative support duties.
  • Fostered operational efficiency and compliance with company policies through effective coordination of office activities.
  • Supported staff on special assignments and ad hoc projects.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
Bachelor of Arts: Organizational Management And Project Manager, Expected in 09/2012 to Ashford University - Clinton, IA,
Additional Information

As Houston Regional Manager of Texas Department of Motor Vehicle, I worked closely with the County Tax Assessor Collectors Offices within my region ensuring they met all state policies and regulations governed by the State of Texas. Part of my role as Regional Manager was to present public presentations at the Dealership Training Seminars. I chair person in creating the Regional Manual which was used throughout the 16 regional offices. I was also instrumental in creating the Regional Manager Manual for all incoming managers. As Office Administrator with East Texas Christian School, I contributed and assisted with the school start up process and accreditation.

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Resume Overview

School Attended

  • Ashford University

Job Titles Held:

  • Regional Manager
  • Department Manager
  • Office Administrator


  • Bachelor of Arts

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