Regional Manager Resume Example
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REGIONAL MANAGER
Highlights
| COMPUTER SKILLS Knowledge in programs such as: Windows 8.1, Windows 7, Windows XP, Microsoft Word, Excel, Power Point, QuickBooks, Outlook, Internet Explorer, Microsoft Works, When To Work Scheduling, HRIS, True Time 5.0, Kronos, SAP (HR module), Trade Winds, and Microsoft Great Plains Dynamics. ➢ Organizational Skills ➢ Able to Work with Minimum Supervision |
Experience
Regional Manager
October 2014 to CurrentSp Plus Corporation － San Francisco , CAAccomplish regional sales human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees in assigned districts; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures. Achieve regional sales operational objectives by contributing regional sales information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining regional sales system improvements; implementing change. Meet regional sales financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions. Establish sales objectives by creating a sales plan and quota for districts in support of national objectives. Maintains and expands customer base by counseling district sales representatives; building and maintaining rapport with key customers; identifying new customer opportunities. Recommend product lines by identifying new product opportunities, and/or product, packaging, and service changes; surveying consumer needs and trends; tracking competitors. Implement trade promotions by publishing, tracking, and evaluating trade spending. Accomplish sales and organization mission by completing related results as needed.
October 2014 to CurrentSp Plus Corporation － San Francisco , CAAccomplish regional sales human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees in assigned districts; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures. Achieve regional sales operational objectives by contributing regional sales information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining regional sales system improvements; implementing change. Meet regional sales financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions. Establish sales objectives by creating a sales plan and quota for districts in support of national objectives. Maintains and expands customer base by counseling district sales representatives; building and maintaining rapport with key customers; identifying new customer opportunities. Recommend product lines by identifying new product opportunities, and/or product, packaging, and service changes; surveying consumer needs and trends; tracking competitors. Implement trade promotions by publishing, tracking, and evaluating trade spending. Accomplish sales and organization mission by completing related results as needed.
Human Resources/Manager
July 2008 to October 2014Tyler Technologies － Augusta , MEDevelop and administer human resources plans and procedure for all company personnel. Accomplish human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures. Achieve operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change. Meet financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions. Maintain safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards and procedures. Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations. Enhance department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
July 2008 to October 2014Tyler Technologies － Augusta , MEDevelop and administer human resources plans and procedure for all company personnel. Accomplish human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures. Achieve operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change. Meet financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions. Maintain safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards and procedures. Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations. Enhance department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
Human Resources Manager
January 2001 to January 2008City Of Gresham － Gresham , ORMaintain the work structure by updating job requirements and job descriptions for all positions. Maintain organization staff by establishing a recruiting, testing, and interviewing program; counseling managers on candidate selection; conducting and analyzing exit interviews; recommending changes. Prepare employees for assignments by establishing and conducting orientation and training programs. Maintain a pay plan by conducting periodic pay surveys; scheduling and conducting job evaluations; preparing pay budgets; monitoring and scheduling individual pay actions; recommending, planning, and implementing pay structure revisions. Ensure planning, monitoring, and appraisal of employee work results by training managers to coach and discipline employees; scheduling management conferences with employees; hearing and resolving employee grievances; counseling employees and supervisors. Maintain employee benefits programs and informs employees of benefits by studying and assessing benefit needs and trends; recommending benefit programs to management; directing the processing of benefit claims; obtaining and evaluating benefit contract bids; awarding benefit contracts; designing and conducting educational programs on benefit programs. Ensure legal compliance by monitoring and implementing applicable human resource federal and state requirements; conducting investigations; maintaining records; representing the organization at hearings. Maintain management guidelines by preparing, updating, and recommending human resource policies and procedures. Maintain historical human resource records by designing a filing and retrieval system; keeping past and current records. Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies. Complete human resources operational requirements by scheduling and assigning employees; following up on work results. Maintain human resource staff by recruiting, selecting, orienting, and training employees. Maintain human resource staff job results by counseling and disciplining employees; planning, monitoring, and appraising job results.
January 2001 to January 2008City Of Gresham － Gresham , ORMaintain the work structure by updating job requirements and job descriptions for all positions. Maintain organization staff by establishing a recruiting, testing, and interviewing program; counseling managers on candidate selection; conducting and analyzing exit interviews; recommending changes. Prepare employees for assignments by establishing and conducting orientation and training programs. Maintain a pay plan by conducting periodic pay surveys; scheduling and conducting job evaluations; preparing pay budgets; monitoring and scheduling individual pay actions; recommending, planning, and implementing pay structure revisions. Ensure planning, monitoring, and appraisal of employee work results by training managers to coach and discipline employees; scheduling management conferences with employees; hearing and resolving employee grievances; counseling employees and supervisors. Maintain employee benefits programs and informs employees of benefits by studying and assessing benefit needs and trends; recommending benefit programs to management; directing the processing of benefit claims; obtaining and evaluating benefit contract bids; awarding benefit contracts; designing and conducting educational programs on benefit programs. Ensure legal compliance by monitoring and implementing applicable human resource federal and state requirements; conducting investigations; maintaining records; representing the organization at hearings. Maintain management guidelines by preparing, updating, and recommending human resource policies and procedures. Maintain historical human resource records by designing a filing and retrieval system; keeping past and current records. Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies. Complete human resources operational requirements by scheduling and assigning employees; following up on work results. Maintain human resource staff by recruiting, selecting, orienting, and training employees. Maintain human resource staff job results by counseling and disciplining employees; planning, monitoring, and appraising job results.
Human Resources Director
January 1999 to January 2001Trane Technologies Plc － Bismarck , NDDevelop organization strategies by identifying and researching human resources issues; contributing information, analysis, and recommendations to organization strategic thinking and direction; establishing human resources objectives in line with organizational objectives. Implement human resources strategies by establishing department accountabilities, including talent acquisition, staffing, employment processing, compensation, health and welfare benefits, training and development, records management, safety and health, succession planning, employee relations and retention, AA/EEO compliance, and labor relations. Manage human resources operations by recruiting, selecting, orienting, training, coaching, counseling, and disciplining staff; planning, monitoring, appraising, and reviewing staff job contributions; maintaining compensation; determining production, productivity, quality, and customer-service strategies; designing systems; accumulating resources; resolving problems; implementing change. Develop human resources operations financial strategies by estimating, forecasting, and anticipating requirements, trends, and variances; aligning monetary resources; developing action plans; measuring and analyzing results; initiating corrective actions; minimizing the impact of variances. Accomplish special project results by identifying and clarifying issues and priorities; communicating and coordinating requirements; expediting fulfillment; evaluating milestone accomplishments; evaluating optional courses of action; changing assumptions and direction. Support management by providing human resources advice, counsel, and decisions; analyzing information and applications. Guide management and employee actions by researching, developing, writing, and updating policies, procedures, methods, and guidelines; communicating and enforcing organization values. Comply with federal, state, and local legal requirements by studying existing and new legislation; anticipating legislation; enforcing adherence to requirements; advising management on needed actions. Update job knowledge by participating in conferences and educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations. Enhance department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
January 1999 to January 2001Trane Technologies Plc － Bismarck , NDDevelop organization strategies by identifying and researching human resources issues; contributing information, analysis, and recommendations to organization strategic thinking and direction; establishing human resources objectives in line with organizational objectives. Implement human resources strategies by establishing department accountabilities, including talent acquisition, staffing, employment processing, compensation, health and welfare benefits, training and development, records management, safety and health, succession planning, employee relations and retention, AA/EEO compliance, and labor relations. Manage human resources operations by recruiting, selecting, orienting, training, coaching, counseling, and disciplining staff; planning, monitoring, appraising, and reviewing staff job contributions; maintaining compensation; determining production, productivity, quality, and customer-service strategies; designing systems; accumulating resources; resolving problems; implementing change. Develop human resources operations financial strategies by estimating, forecasting, and anticipating requirements, trends, and variances; aligning monetary resources; developing action plans; measuring and analyzing results; initiating corrective actions; minimizing the impact of variances. Accomplish special project results by identifying and clarifying issues and priorities; communicating and coordinating requirements; expediting fulfillment; evaluating milestone accomplishments; evaluating optional courses of action; changing assumptions and direction. Support management by providing human resources advice, counsel, and decisions; analyzing information and applications. Guide management and employee actions by researching, developing, writing, and updating policies, procedures, methods, and guidelines; communicating and enforcing organization values. Comply with federal, state, and local legal requirements by studying existing and new legislation; anticipating legislation; enforcing adherence to requirements; advising management on needed actions. Update job knowledge by participating in conferences and educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations. Enhance department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Store Manager
January 1996 to January 1999Novus, Inc － City , STATEComplete store operational requirements by scheduling and assigning employees; following up on work results. Maintain store staff by recruiting, selecting, orienting, and training employees. Maintain store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results. Achieve financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions. Ensure availability of merchandise and services by approving contracts; maintaining inventories. Formulate pricing policies by reviewing merchandising activities; determining additional needed sales promotion; authorizing clearance sales; studying trends. Markets merchandise by studying advertising, sales promotion, and display plans; analyzing operating and financial statements for profitability ratios. Secures merchandise by implementing security systems and measures. Protect employees and customers by providing a safe and clean store environment. Maintain the stability and reputation of the store by complying with legal requirements. Determine marketing strategy changes by reviewing operating and financial statements and departmental sales records.
January 1996 to January 1999Novus, Inc － City , STATEComplete store operational requirements by scheduling and assigning employees; following up on work results. Maintain store staff by recruiting, selecting, orienting, and training employees. Maintain store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results. Achieve financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions. Ensure availability of merchandise and services by approving contracts; maintaining inventories. Formulate pricing policies by reviewing merchandising activities; determining additional needed sales promotion; authorizing clearance sales; studying trends. Markets merchandise by studying advertising, sales promotion, and display plans; analyzing operating and financial statements for profitability ratios. Secures merchandise by implementing security systems and measures. Protect employees and customers by providing a safe and clean store environment. Maintain the stability and reputation of the store by complying with legal requirements. Determine marketing strategy changes by reviewing operating and financial statements and departmental sales records.
Education
MBA : Human Resources, 2006Interamerican University of Puerto Rico2002-2006 Interamerican University of Puerto Rico MBA Human Resources
BBA : Management, 1999Interamerican University of Puerto Rico1994-1999 Interamerican University of Puerto Rico BBA Human Resources
Affiliations
Modesto Gotay Foundation-Trujillo Alto, PR
Certifications
CPR
Presentations
Maintain the work structure by updating job requirements and job descriptions for all positions. Maintain organization staff by establishing a recruiting, testing, and interviewing program; counseling managers on candidate selection; conducting and analyzing exit interviews; recommending changes. Prepare employees for assignments by establishing and conducting orientation and training programs. Maintain a pay plan by conducting periodic pay surveys; scheduling and conducting job evaluations; preparing pay budgets; monitoring and scheduling individual pay actions; recommending, planning, and implementing pay structure revisions. Ensure planning, monitoring, and appraisal of employee work results by training managers to coach and discipline employees; scheduling management conferences with employees; hearing and resolving employee grievances; counseling employees and supervisors
Skills
Recruiting, Training, Human Resources, Scheduling, Coaching, Contracts, Budget, Benefits, Compensation, Forecasting, Appraisal, Budgets, Claims, Educational Programs, Employee Benefits, Filing, Human Resource Policies, Interviewing, Testing, Training Programs, Audits, Sanitation, Mba, Sales, Advertising, Financial Statements, Marketing, Marketing Strategy, Merchandising, Pricing, Security, Eeo, Employee Relations, Equal Employment Opportunity, Estimating, Fulfillment, Operations, Records Management, Staffing, Succession Planning, Talent Acquisition, Consumer Needs, District Sales, Packaging, Publishing, Quota, Regional Sales, Sales And, Sales Objectives, Sales Plan, Sales Representatives, Sales System, Surveying, Audit, Construction Management, Cpr, Dynamics, Excel, Great Plains, Hr, Hr Information System, Hris, Hud, Internet Explorer, Kronos, Microsoft Dynamics, Microsoft Great Plains, Microsoft Word, Microsoft Works, Outlook, Pr, Procurement, Project Management, Public Relations, Quickbooks, San, Sap, Storage Area Network, Urban Development, Windows 7, Windows 8, Windows Xp, Word, Work Scheduling
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Resume Overview
School Attended
- Interamerican University of Puerto Rico
Job Titles Held:
- Regional Manager
- Human Resources/Manager
- Human Resources Manager
- Human Resources Director
- Store Manager
Degrees
- MBA : Human Resources , 2006
BBA : Management , 1999
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