Proactive Inventory Manager with 9 years of experience in supporting business leaders by devising methods for improving accuracy and efficiencies. Resourceful in leveraging intellectual strengths and innovative problem-solving techniques to resolve complex and ambiguous issues. Creative with critical-thinking abilities useful in developing practical solutions.
Skills
Policy development
Staff training and development
Project management
Quality control
Performance reporting
Cost reduction and containment
Process Optimization
Continuous improvement
JDA/ Red Prairie
Synapse
SAP
Manhattan
Salesforce
Tableau
Drone inventory technology
Six Sigma
Warehouse engineering/ Product slotting
MS Office including, Outlook, Excel, Power Point and Word
Experience
Regional Inventory Control/ Process Optimization Manager, 02/2019 - Current A. Duie Pyle, Inc – Newark, DE,
Lead the development, implementation, and monitoring of all key functions related to inventory control.
Manage company cycle count program, including design and implementations of the program and any needed changes.
Analyze inventory trends to determine root cause of discrepancies and implement corrective actions and process changes.
Maintain records for inventory accuracy trends, inventory reconciliations, and inventory audits.
Lead physical inventories and continuous improvement projects.
Daily, weekly, and monthly reporting on Key Performance Indicators (KPI’s).
Analyze inventory management systems, procedures, and their results, recommending changes, writing modifications, and coordinating their implementation to improve integrity, control, and capability to meet company objectives.
Provide technical guidance to personnel on inventory management system.
Responsible to see that documentation in the form of procedures and work instructions are available and current for critical functions.
Assist in training warehouse and supervisory personnel in required inventory control procedures.
Develop action plans based on results of operational audits aimed at improving operational best practices and discipline.
Conduct ongoing operational audits against best practices and report results to facility leadership.
Provide extraordinary customer service in a courteous, efficient, and professional manner.
Monitored inventory storage and enforced proper handling and organization.
Maintained accurate and updated records and reviewed data to evaluate department performance.
Oversaw freight management system with proactive attention to potential delays and resolutions.
Defined warehouse policies, inventory requirements and replenishment guidelines for [Number] inventory items.
Maintained productive warehouse environment for organization's complete inventory needs by training, managing and motivating staff to meet challenging demands.
Improved logistics and supply chain management by continuously reviewing systems and seeking out opportunities to reduce lost items, eliminate bottlenecks and enhance storage management.
Implemented on-the-job training activities to cross-train employees on various tasks.
Identified opportunities to reduce cost and improve productivity.
Analyzed operational performance and implemented plans to attain organizational and financial goals.
Operations Manager, 08/2016 - 02/2019 Williams Sonoma – City, STATE,
Lead, guide, and direct hourly associates to meet or exceed operational goals, as well as monitoring performance, providing coaching, counseling, and development; and use Key Performance Indicators to make ongoing improvements and enhancements.
Accountable for maintaining integrity for on-time shipments, people utilization, damages; provide periodic reports to multiple tiers within the organization, ensuring accurate communication.
Communicating policies to associates and act as the primary information source for the team, maintaining compliance and consistency and taking corrective action when needed.
Directing and ensuring top service for internal/external customers.
Developing performance goals and objectives to ensure accuracy, quality and customer expectations are met.
Maintain health and safety standards within the distribution center and promote a positive health and safety culture onsite.
Direct and oversee job assignments and plan daily, weekly, monthly, and peak season labor schedules.
Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
Conducted performance reviews providing coaching and feedback to benefit both company and employee.
Delivered positive customer experiences by implementing effective quality assurance practices.
Implemented policies and standard operating procedures and managed quality, customer service and logistics.
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Planned daily operational strategies, including delivery routing, team workflows and promotional initiatives.
Maintained safety and emergency readiness among personnel by disseminating information on and monitoring compliance with regulatory and organizational policies.
Improved morale and management communication by creating employee recognition and rewards practices.
Recruited, hired and trained crew members on application of projects, customer relations and customer service.
Developed initiatives for process improvement and reviewed and assessed ongoing operations.
Built upon established practice standards to improve operational performance and reduce labor costs.
Achieved and surpassed production targets through effective staff management, task allocation and materials coordination.
Designed performance metrics to provide traceability through organization and advance tactical and strategic business goals.
Maintain and track inventory levels of all products stored in the Distribution Center.
Communicate effectively with supervisors on all inventory related issues and concerns.
Perform full inventory counts as well as cycle counts as needed with a high degree of accuracy.
Confirm 100% of all in-house products are counted monthly.
Report and document products returned to the DDC from previous delivery.
Participate daily and weekly in performance review calls, daily outage report, weekly performance, and systems improvement calls.
Monitor product damages and makes inventory adjustments, as necessary.
Ensure proper rotation of the inventory to ensure the FIFO process is being followed.
Monitor report to insure product inventory levels balance between Penske and clients inventory systems.
Assist warehouse associates with inventory related issues.
Train warehouse associates on inventory related best practices.
Trace history of items to determine reasons for discrepancies between physical inventory and WMS inventory records and recommends remedial actions to resolve discrepancies.
Led team in identifying and implementing lean and continuous improvement actions to enhance production volume and efficiency while exceeding quality standards and product specifications.
Coordinated with leadership teams using CI/Lean practices on Continuous Improvement projects and activities.
Established and accomplished goals for improvements in profits, quality and delivery.
Improved methods and procedures for processes, measurement, documenting and workflow techniques.
Trained and mentored project leaders and discipline managers to drive culture change toward total quality mindset across production continuum.
Analyzed workflow and production, reviewing customized value stream mapping data to ascertain areas for improvement.
Performed root cause analysis on inventory discrepancies and implemented impactful solutions.
Identified opportunities to boost efficiency and optimize cost-effectiveness.
Analyzed transactional activity and performed research and reconciliation to correct imbalances and prevent order denials.
Promoted safe working conditions by monitoring safety procedures and equipment.
Picking/Packing Lead, 03/2011 - 01/2013 Amazon Fulfillment Center – City, STATE,
Train new and existing pickers on picking procedures.
Provide team and upper management with daily productivity reports.
Conduct line meetings with team members to discuss results of DC department metrics.
Participate in operation development and problem-solving meetings as requested.
Report attendance and request additional resources when necessary based on forecasted units.
Troubleshoot exceptions to allow the team to continue processing.
Ensure team members have the appropriate equipment and tools necessary to perform their tasks.
Ensure performance best practices by monitoring safety and accident incident reports to reduce lost time.
Effectively manage staff to meet UPH and CPU goals.
Moved items between machines, conveyors and transport equipment to meet production needs.
Operated machinery, managed raw material and logged production data.
Sorted and packaged products to prepare for processing or shipment.
Fulfilled orders quickly to accomplish challenging daily objectives.
Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
Selected products and items from shelves and pallets for customer orders.
Monitored aisles and floor areas for neatness and organization to enable forklifts to operate throughout warehouse.
Promoted workplace safety and smooth production by keeping workspaces clean, organized and free of hazards.
Assisted in picking and loading process as required by business needs by efficiently picking and assembling orders.
Coordinated with other associates on day-to-day work activities to drive productivity and achieve operational objectives.
Conducted product cycle counts and inputted corrections to warehouse inventory system.
Mentored newly hired employees on warehouse safety procedures and demonstrated proper operation of tools to avoid mishaps.
Conducted routine cycle counts and reconciled problems found.
Education and Training
Bachelor of Arts: Business Management and Administration, Expected in - Tarrant County College - Arlington, TX GPA:
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Resume Overview
School Attended
Tarrant County College
Job Titles Held:
Regional Inventory Control/ Process Optimization Manager
