Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Enthusiastic Operations Manager eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Annual Operating plans and Budgetary Success with a proven track record in leadership. Eager to provide optimal solutions to diverse challenges and deliver customer satisfaction. Motivated to grow and excel in the audio visual industry.

  • Leadership
  • Organization and Time management
  • Verbal and written communication
  • Project Management
  • Analytical skills
  • Team-building
  • Proficient in Microsoft Office and all related software
Work History
Regional Installation Manager, 07/2017 to Current
Leaffilter North, LlcWoodburn, OR,
  • Oversee day to day technical operations of Houston and Austin Offices, as well as Louisiana dispatched personnel.
  • Manage and Communicate Annual Operating Plan for Technical Operations Department to upper management.
  • Kept expenses and erosion minimal while maximizing profitability on annual operating plan of $50 Million, by implementing new processes for resource allocation, project tracking, and expenditures.
  • Adjust labor force of region to facilitate project pipeline and keep budget on track.
  • Coordinate Engineering and programming support for projects.
  • Assist/ Review Presale estimations and provide feedback for projects.
  • Provide oversight to Project Managers for resource and budget needs.
  • Manage Regional Fleet vehicles for both Technical Operations and Service.
  • Maximized workflow efficiency by implementing new communication processes to eliminate communication decay between departments.
  • Managed team of 40 direct employees, 30 in-direct employees, overseeing hiring, training, and professional growth of employees
Supervisor /Designer, 05/2016 to 07/2017
Tdindustries, Ltd.Denver, CO,
  • Installation and Integration of audio/ video and control systems into commercial buildings, schools and military facilities.
  • Interpretation and labeling of drawings/ prints.
  • Designing of AV systems for customers as well as troubleshooting, Installation of Cat5e, Cat6, 22-2, 22-4, shielded cable, fiber (multi-mode/ single-mode), OSP and speaker wire.
  • Buildout of IDF/ MDF closets as well as rack layouts (data/ voice and AV).
  • Termination of 66 block, 110 block, patch panels, data-com and AV connectors, soldering of all cable and connectors, terminations of fiber optics.
  • Testing and certification of all cables and connections.
  • Installation of video walls.
  • Certified in programming of AV equipment.
  • Trained and mentored design team members on technique, policies and performance strategies.
  • Maintained customer satisfaction and collaborative environment by communicating updates between clients and staff.
Lead Installer/CAD drafter/ Designer, 12/2014 to 05/2016
Summit Integration SystemsCity, STATE,
  • Lead installer and integrator of audio, visual, and control systems in K-12 schools, universities, and military bases.
  • Integration and installation in all commercial buildings.
  • Installation and termination of fiber optics, cabling on cat 5e, cat 6, DM cable, 22/2, 22/4, 16/2, and crestnet, running of HDMI and VGA cables.
  • Vast knowledge of rack population and build outs, prints/as-builts.
  • Led crew of 5, and training of new hires.
  • Usage of Autodesk/ AutoCAD to build drawings and room layouts for customers/ ASBUILTS, Design new and existing audio/ video systems.
Lead Technician, 05/2009 to 12/2014
  • Commissioned third-party vendors and technicians to augment on-site technical support assets.
  • Performed low-voltage installation of multi-million dollar projects.
  • Trained new technicians in proper procedures of installation, testing, and safety.
  • Terminated Fiber optic nodes for inter-building communication infrastructure.
  • Maximized work efficiency 50% by implementation of communication protocols and standardized installation techniques.
: Mechanical Engineering and Computer Science, Mathematics, Expected in
The University of Texas At San Antonio - San Antonio, TX
  • Dual Majored in Mechanical Engineering and Computer Science with a minor in mathematics.
  • Part of the interscholastic club wrestling team.
  • Volunteered frequently for on house living to help facilitate transition of incoming Freshman to College life.
High School Diploma: , Expected in
Morton Ranch High School - Katy, TX,
  • Graduated with Honors on the Distinguished Advanced Placement Plan
  • Four Year Varsity Wrestling team member, final two years as wrestling captain. State ranked final two years.
  • CTS Certified
  • CTS-I and CTS-D in progress
  • Lean Six Sigma Black Belt in progress
  • Biamp
  • QSC/ Qsys
  • Crestron
  • AMX
  • CCNA in progress

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School Attended

  • The University of Texas At San Antonio
  • Morton Ranch High School

Job Titles Held:

  • Regional Installation Manager
  • Supervisor /Designer
  • Lead Installer/CAD drafter/ Designer
  • Lead Technician


  • High School Diploma

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