Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
Employee Feedback and Recognition
Data and Trends Analysis
Recruiting and Interviewing
Forecasting Employment Needs
Coaching and Mentoring
Onboarding, Training and Development
Work History
Regional Human Resources Manager, 02/2020 to Current Carlisle Interconnect Technologies – Valencia, CA,
West Regions HR Business Partner supporting Foot Locker, Lady Foot Locker, Kids Foot Locker, Champs, and Footaction stores (500+ locations) across CA, HI, OR, WA, AK, CO, AZ, NV, UT, NM, ID, MT, WY, ND, SD, TX, Canada, and Guam
Executive Team Lead, 03/2017 to 02/2020 Movado Group Inc. – Philadelphia, PA,
Leads financial growth of a 45 million dollar location through strategic scheduling, hiring and training all store teams to have a guest first mindset in all job functions, creating a culture of accountability through influencing leaders of all levels, identifying employee engagement themes and creating effective action plans as a result.
Was leveraged within five months of being in role as the Human Resources District Resource which includes guiding a team of exempt HR leaders to prioritize and elevate their routines to support the overall business strategy, functioning as a strategic thought partner for Store Team Leaders, navigating through employee relations matters and cultural themes, hosting Harassment Free Workplace and compliance trainings for all levels of leadership in the district as needed, and leading cyclical Human Resources Processes such as annual performance reviews, seasonal hiring and reduction, company wide culture survey administration, and community outreach programs.
Recognized by the HR Director of 62 stores as the top ETL-HR in district to activate leaders and execute Stores Modernization priorities.
As a group trainer influenced the onboarding and assimilation of seven HR peers in 18 months and hosted trainees for 26 of 52 weeks for the fiscal year of 2018.
Successfully hired over 70 team members in first 90 days in role to elevate talent in key areas as well as ensure all work centers were staffed and stable.
Achieved monthly staffing goal for all months of FY2018 and was the second store in district to make Q4 Hiring goal with historically the second lowest applicant flow in the district.
Recruited two exempt leaders, a team leader, and a visual merchandiser for other stores in market.
Utilized my alumni status and campus relationships to gain Target representation at California State University Northridge career fairs for the past 2 years where we obtained over 200 resumes per event from qualified business students with Exempt Leadership and Internship aspirations.
Was the first store in district to get all underperforming Team Leaders on Performance Corrective Action in absence of a Store Team Leader and while the leader they directly reported to was on a Leave Of Absence.
Despite Store Team Leader turnover, Exempt Leadership turnover, Team Leader turnover, and an early transition to a new sort and stock process overall hourly engagement for the store fell 4% on our annual culture survey.
Successfully shifted absenteeism culture and achieved the lowest absence percentage in the group for February 2018 at 2.76% and lowest absence percentage in the district for Black Friday week at 1.62%.
Stayed in accordance with all CA minor laws and maintained Company compliance metrics for all of FY2018 and hired the most minors in the district by 50%, for the second year in a row.
Lead community engagement initiatives and exceeded store volunteerism goal for two consecutive years.
Was one of three stores in district to gain 100% participation and achieve 100% of our financial goal for our annual United Way Campaign in 2018 after being the only store to achieve the participation and financial goal in 2017.
One of two stores in district to achieve Golden Contribution (met sales and payroll financial goals) for FY2017 and FY218.
Store Manager, 10/2015 to 03/2017 Skechers Usa Inc. – Philadelphia, PA,
Lead financial growth of the store through store team by coaching and developing talent, cultivating client loyalty, and initiating and implementing sales strategies in response to business trend.
Created a life after the sale culture through influencing the sales team on an individual basis to expand their client books, creating and maintaining relationships, and hosting in store client events.
Maintained and achieved operational standards and goals.
Set visual merchandising expectations to brand standards, to ensured brand consistency that impacted the customer experience and maximized overall business results.
Managed the talent lifecycle of direct reports including recruitment and acquisition, onboarding, development, performance management, and succession planning.
In October 2015 assisted in opening the largest store in the Lifestyle division on the western half of the United States.
Was placed in a stretch role as the district Talent captain for the fiscal year of 2016 and helped maintain an external talent pool for the district through campus career center partnerships and representing the brand at portfolio shows and job fairs.
In May 2016 became the first store on the west coast to launch an Omni channel pilot program to fulfill ecommerce orders domestically in direct partnership with the Regional Operations Manager and Director of Omni Channel.
In September 2016 promoted after eleven months to the Thousand Oaks location and filled positions of all levels in a location that was staffed at 30% to the targeted staffing level in time for the Q4 peak drive time.
In October 2016 was one of nine store managers in a region of seventy stores to achieve sales plan.
Was placed in a stretch role of Dayforce and Payroll captain for my district of Los Angeles, Hawaii, and Guam, which entailed direct partnership with the Director of Store Retail Operations.
Flagship Store Manager, 07/2010 to 10/2015 Skechers USA, Inc – City, STATE,
For the Corporate and Flagship store for the number two footwear brand in the world.
Recruited, hired, and trained top talent for all levels within store and market.
Successfully managed stores in various markets, with high and low annual volume projections, low and high exposure levels, with varying staff sizes.
Maintained Key Performance Indicators at or near the top in district on a consistent basis.
Delivered double-digit percentage sales increases to last year’s sales figures on a weekly, monthly, and quarterly basis consistently.
Partnered directly with executives and various corporate visual, marketing, operations, and design teams in directive planning and execution for the company domestically and internationally.
Hosted corporate new hires in store to assist with their brand assimilation and trained them to store standards and operations on a weekly basis.
Assisted in corporate hosted job fairs and networking events.
Was selected as one of three Store Managers to participate in a two-day recruiting assignment, which spanned from Santa Barbara, CA to San Luis Obispo, CA and as a result successfully filled three management positions in the surrounding markets.
Trained five external assistant managers and three external store managers for other stores within district.
Responsible for 24 internal promotions of reporting staff over a four-year period.
Oversaw two locations for a period of eight months while maintaining impeccable operational standards and profitability in both.
In, was selected as one of seven store managers in a region of 150 stores to roll out a pilot-selling program for the company.
Had the lowest shrink results in a district of 12 stores at .15% and .10% respectively for the fiscal years of 2013 and 2014.
Education
: , Expected in - , GPA: Vice President of Membership of the Management Association
: , Expected in - , GPA: Learning Habits Project
B.S: Business Administration, Management, Expected in 05/2015 California State University - Northridge - , GPA:
Executive Vice President of the Management Association - Spring 2015
Vice President of Membership of the Management Association - Fall 2014
Certifications
Professional in Human Resources (PHR) April 2019
Human Resources Certification Institute (HRCI), Credential ID 800039745PHR
Foot Locker - Internal Use Only
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Foot Locker - Internal Use Only
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