Regional Fire Communications Supervisor Resume Example
- Team leadership
- Operational improvement
- Problem solving
- Articulate public speaker
- Project management
- Fiscal budgeting knowledge
- Media relations
- Interpersonal/written communications
- FEMA IS 100A, 200, 300, 400, 700, 775, 800, 922 Certifications.
- EOC Advanced Planning and Intelligence Section Certification.
- Sexual Harassment for Supervisors (CA AB 1825) Certification.
- American Heart Association CPR and AED program Certification.
- International Academies of Emergency Dispatch EMD & QA Certification.
- OARRS, IROC and Smart911 for Telecommunicators Certifications.
Experienced Fire Communications Supervisor with over 32 years of dedicated public service looking to pursue new challenges with a professional, team-driven organization. Excited to share my expertise in the areas of emergency and project management as well as expand my knowledge and growth both personally and professionally.
Manage the day to day operations of the Downey Fire Communications Center for the cities of Compton, Downey and Santa Fe Springs and ensure all radio systems and technology are functioning properly. Act as the Area E Regional Coordinator and manage requests for wildland and State resources as well as foster relationships with State and government representatives. Write and manage contracts, evaluate and submit quarterly State mandated data and develop, submit projects and present them to the City Council and publish Annual Reports. Act as liaison to our contract cities as well as present and train personnel on new emerging technologies. Hire, train, evaluate and motivate employees that I supervise and prepare them to handle small and large scale incidents on a moments notice. Volunteer to run the Christmas toy drive, participate in Emergency Operations Center drills and any other projects I am needed at the direction of the Chief.
Management of all aspects of the Police/Fire Communications Center, the Property Bureau, the Jail and the Information Technology section as well as other areas as assigned by the Police Chief. I maintained State I.N.S. Jail contracts and sought out opportunities to obtain State and Federal Grant money for all areas of the Department. Oversaw the first Property and Evidence Room Performance Audit, the Emergency Operations Center and technological needs for the entire Department.
Responsible for daily oversight of the Communications Center for the shift I was assigned to. Trained new personnel and Department employees. Managed scheduling, training, Communications Center manual and was in charge of the Northrup Grumman CAD system.
Received 9-1-1 emergency calls and responded the appropriate police, fire and EMS units via a two-way radio system. Performed Emergency Medical Dispatcher protocols as needed.
Continually volunteering to implement new technologies in the Communications Center and throughout the City to include PulsePoint, Active 9-1-1, Smart 9-1-1, Everbridge, Rapid SOS and the DORS online reporting system for the Downey Police Department.
Performed two new CAD implementations as well as several upgrades to the CAD system over the years as well as successfully re-located the entire Communications Center to a temporary location in April 2019.
Skilled knowledge of several Microsoft and I.T./radio platforms.
Detailed knowledge, and regular use of, the ICS, NIMS and SEMS.
Managed or helped facilitate EOC drills and activities/Great Shakeout.
Downey City Employees Association (DCEA) President representing 78 employees (2015-2020).
Participate in regular OARRS drills by submitting Jurisdictional SitRep's.
Managed the Operation Santa Christmas Giving Program for 18 years.
Volunteer to work with Downey CERT and teach radio systems to CERT/Area E.
Annual speaking engagement at schools and Boy Scout events .
Numerous volunteer activities to include Neighborhood Watch, La Verne Citizens Coalition, School Room Parent and Yearbook manager.
Award winning amateur Photographer.
Downey Fire Chief's Accommodation- PulsePoint-Jan 2019.
Downey Masonic Lodge Employee of the Year for 2013.
American Legion Employee of the Year for 2010.
Downey Masonic Lodge Employee of the Year for 2006.
Awarded Dispatcher of the Year in 1998 by the Alhambra Police Department and CA State Senator Hilda Solis.
California State Firefighter's Association Deputy Director- 2021-current
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Resume Overview
School Attended
- California Coast University
- California State University - L.A.
- Rio Hondo College
- Alhambra High School
Job Titles Held:
- Regional Fire Communications Supervisor
- Support Services Manager
- Lead Dispatcher
- Police/Fire/911 Dispatcher
Degrees
- Master of Science : Criminal Justice
Bachelor of Science : Criminal Justice
Associate of Science : Criminal Justice
High School Diploma :
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