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regional executive managing director resume example with 20+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

A highly accomplished Senior Executive Risk Leader with over 30 years of experience in the areas of Security, Investigations, Cyber Incident response, Risk Management, Intelligence, Project Management and Operational Leadership in Global Financial Services and Banking industry. Uniquely qualified skill sets while possessing a visionary view on mitigating key operating risks, driving competitive value, serving as a trusted advisor and governance team member across multiple business disciplines. Lead and managed responses to several key global defining events that have occurred over the past 20 years. A respected and proven manager who has lead top-tier teams with diverse backgrounds and multi- dimensional skills that exhibited creativity, innovation and visionary application of processes ensuring risk-based cost-effective service delivery. Possess a highly adaptable portfolio of competencies, strengths and skill sets exemplified through a career of increasingly higher levels of responsibility and recognition

Skills
  • Transformation Leadership and Mentoring
  • Executive Cross Functional Management
  • Strategic Planning and Fiscal Oversight
  • Information Risk Management
  • Background and Due Diligence Investigations
  • Business Intelligence and Counterintelligence Programs
  • Analytics and Key Performance Metrics
  • Business Continuity, Crisis Management and response
  • Adaptable and agile thought leader
  • Industry Practitioner with Subject Matter Expertise
  • Creative problem solving and strategic risk mitigation applications
  • Security and Investigative policy and procedures administration
  • Employee Risk awareness
  • Data Science and Information Risk Management
  • Technology and infrastructure protection
  • Investigative and forensic services
  • Business conduct and security compliance
Experience
01/2012 to Current
Regional Executive Managing Director Citi Security And Investigative Services (CSIS) City, STATE,
  • Transformed and lead the CSIS program for Citi's largest North America Regional portfolio comprised of 70,000 staff, 700 retail bank locations Global Headquarters andover 200 operating locations that included all Risk Management aspects of Security, Investigations, Due Diligence, Cyber Forensics/ Incident response and Risk based Intelligence programs with a staff of 200 Security , Investigative and Cyber professionals
  • Championed and governed regional wide business transformation efforts that reengineered key processes/programs, utilized key performance metrics, launched centers of excellence, rebalanced key staff while identifying annualized cost savings savings & return on investment impacting opportunities through investigative efforts and technology applications
  • Achieved and exceeded annual quantitative and qualitative targets by understanding and removing operational inefficiencies
  • Directed highly sensitive internal and external financial crimes investigations to minimize regulatory /reputational exposure and operating loss
  • Engaged with multiple regulatory bodies (OCC, OTS,FRB, FINRA) in ongoing supervisory reviews and audits of Security and Fraud Risk programs
  • Lead Citi's regional response to significant crisis that included natural disasters and logical attacks to ensure business resumption along with risk reduction to staff , operating systems and assets.
  • Fostered key relationships with senior executive leaders, direct lines of business and cross sector functional support (Ethics, Legal, Compliance, Operational Risk Mgt. and AML) to address tactical event response and strategic support of key business initiatives
  • Aggressively applied an intelligence lead strategy to identify and mitigate operating risks and exposures
11/1999 to 12/2011
Director of Citi Global Security Citigroup City, STATE,
  • Manage the strategic planning and tactical execution of all physical security operations for Citi’s worldwide lines of business that included over 300,000 employees in 160 countries
  • Evaluated and developed key global security policy and procedures, technology and infrastructure protection standards, information risk management protocols, employee risk awareness and secure workplace operations standards
  • Direct internal and external resources to restructure security services functions for Financial, Banking, Insurance and Asset management Product Lines
  • Develop comprehensive risk assessment and mitigation protocols for global operating environments
  • Implemented customized security programs aligning to international regulatory operating requirements to mitigate risks
  • Formulate and manage direct operating budget of 140 million USD
  • Manage activity of 5 Regional security directors and staff of 453 proprietary security and over 5000 contract staff
  • Coordinate and support as required activities relating to Fraud Investigations with Unit heads
  • Support Compliance and Legal programs to enhance procedural control and minimize business risk vulnerability
  • Delivered Sr. Mgt and Board level presentations on Security and Risk related issues
08/1990 to 12/1998
Director of Security/Facility Services Salomon Brothers City, STATE,
  • Direct, manage and implement physical protection and risk assessment programs for global financial Service Corporation with 3,500 employees at 10 locations throughout the domestic United States.
  • Cultivated strategic and functional support to European and Pacific Rim management for risk assessment, executive protection, liability program standards and technology applications.
  • Manage the activity of 26 professionals and 52 external vendors in the areas of Security/Facilities operations, investigations, executive protection, risk assessment, fire life safety, technology planning, liability analysis, and contingency response
  • Designed budget tracking and schedule compilations to analyze magnitude of cost and critical path event planning, performance criteria, training programs and system acceptance.
  • Supervised Construction management and installation coordination of base building modifications, tenant modifications, equipment and furnishings, infrastructure support and electronic systems
Education and Training
Expected in 09/1986 to to
Bachelor of Arts: Political Science And Government
St Johns University - New York, NY,
GPA:
Expected in to to
Executive Leadership:
Georgetown McDonough School Of Business - Washington DC,
GPA:
Expected in to to
Executive Leadership:
Northwestern University Kellogg School Of Business - Evanston Illinois,
GPA:
Expected in to to
Organizational Management :
MIT Sloan School Of Management - Massachusetts ,
GPA:
Certifications

ASIS Certified Protection Professional (CPP)

US Government Department of Homeland Security-Secret Clearance (SC) Holder

Associate member – Certified Fraud Examiner(CFE)

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Resume Overview

School Attended

  • St Johns University
  • Georgetown McDonough School Of Business
  • Northwestern University Kellogg School Of Business
  • MIT Sloan School Of Management

Job Titles Held:

  • Regional Executive Managing Director
  • Director of Citi Global Security
  • Director of Security/Facility Services

Degrees

  • Bachelor of Arts
  • Executive Leadership
  • Executive Leadership
  • Organizational Management

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