Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.
Skills
DOT compliance
DOT and safety compliance
DOT regulations compliance
Safety compliance
Internal controls compliance
Government policy compliance
FMCSA, EPA, and OSHA regulations compliance
Developing compliance programs
Fleet operations
DOT Regulations
Fleet dispatching
Documentation compliance
Regulatory and statutory compliance
Texas regulatory compliance
Safety and compliance
Skilled manager
Health and safety compliance
Compliance testing
Current DOT physical
Fleet dispatch
DOT restrictions
Fleet monitoring
Education and Training
Tarrant County College DistrictFort Worth, TXExpected in 05/1986 ā āAssociate of Arts:Business Administration And Management - GPA:
Performed site evaluations, customer surveys and team audits.
Improved operations by working with team members and customers to find workable solutions.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Utilized Trimble Fleet Tracking and Quickbase to compile data gathered from various sources.
Supported various markets by compiling paperwork and taking detailed meeting minutes.
Created agendas and communication materials for team meetings.
Recognized by management for providing exceptional customer service.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Medstar Research Institute - Safety Director Rockville, MD, 03/2014 - 01/2015
Established and managed tracking, training and safety coordination programs for Pel-State and Tomahawk companies.
Analyzed specific benchmarks to evaluate the success of each program change.
Worked with operations leadership to maintain safe and effective protective gear.
Promoted culture of safety dedicated to maintaining maximum productivity.
Performed worksite safety assessments and made actionable recommendations to update procedures, improve environments and optimize worker behaviors.
Analyzed health and safety data to verify safety program performance, identify areas of concern and recommend improvement plans.
Audited safety protocols and standard operating procedures to meet conformance targets and set operational parameters.
Developed and implemented company-wide safety initiatives, driving substantial reductions in identified hazards and incidents with injury.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Improved customer satisfaction by finding creative solutions to problems.
Created agendas and communication materials for team meetings.
Forward Air - Operations Manager Savannah, GA, 09/2011 - 03/2014
Examined problem-solving concepts, including quantitative methods and techniques and approaches to optimize organizational operations and facilitate decision-making.
Strengthened operational efficiencies and traceability, developing organization systems for financial records and sales reports.
Recruited, hired and trained crew members on application of projects, customer relations and customer service.
Strengthened operational efficiencies by developing organizational filing systems for invoices, customer orders and contract records.
Achieved and surpassed production targets through effective staff management, task allocation and materials coordination.
Established organizational vision and developed strategies to achieve sales, profit and loss and customer service goals.
Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
Contributed to development and evaluation of service level agreements that complied with established operational parameters.
Conducted performance reviews providing coaching and feedback to benefit both company and employee.
Implemented policies and standard operating procedures and managed quality, customer service and logistics to implement improvements.
US Development Group - Terminal Manager City, STATE, 12/2007 - 11/2010
Used Borque database to maintain and oversee company fuel and mobile communications programs.
Performed functions with required repeated bending, standing and reaching.
Facilitated dispatch support to manage emergencies while supporting operational efficiency.
Collaborated with regional dispatch centers to coordinate dispatch of company transport drivers and common carriers to Flint Hills, Motiva and valero to affect maximum efficiency and savings on deliveries.
Directed day-to-day warehouse activities and set long-term goals.
Directed and coordinated activities of transport personnel responsible for loading, transporting, and offloading of product.
Collaborated with accounting, maintenance and engineering support teams to promote corporate initiatives.
Managed inventories to avoid stock-outs and demurrage.
Supervised worker efficiency and rectified issues with performance.
Checked web-based monitors for tank levels and generated delivery tickets.
Hired, trained and supervised terminal personnel to meet and exceed customer expectations.
Communicated with dispatched personnel and drivers to ensure efficiency.
Developed strategies to maximize production and reduce costs.
Initiated initial responses to emergencies involving transport personnel and resources, completed vehicle and industrial accident reports and assisted in investigations as necessary.
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