LiveCareer-Resume

regional director of senior care administrator resume example with 6+ years of experience

Jessica
Claire
LNHA, LALD
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Dedicated healthcare and residential industry professional with the ability to strategize ane execute company goals while maintaining financial awareness. Skilled in working under pressure and adapting to new situations and challenges while performing with a hands on approach to best enhance the organizational brand. Efficient communicator and relationship builder with strengths in organizational planning, contract negotiations, team development, and fostering growth.

Skills
  • Mentoring & Coaching
  • Meetings & Presentations
  • Staff Recruitment & Retention
  • Business & Budget Development
  • Analytical & Critical Thinking
  • Team building
  • Reimbursement
  • Accounts Payable/Receivable
  • Hospital & Physician Relations
  • Strategic Planning & Execution
  • Culture Development & Refinement
  • Contract Negotiations
  • Issue Analysis & Resolution
  • Revenue & Growth Planning
  • Health System Optimization
Education
Hamline University Minnesota , Expected in Bachelor of Arts : Psychology - GPA :
Hamline University Minnesota , Expected in Minor : Spanish - GPA :
University of Phoenix , Expected in 02/2023 MBA : Business Administration And Management - GPA :
University of Minnesota - Crookston Crookston, 100 Montgomery St. 10th Floor Expected in 2017 Licensed Nursing Home Administrator : Health Care Administration, Licensing - GPA :
Work History
Cedarhurst Senior Living - Regional Director of Senior Care & Administrator
Kansas City, MO, 09/2018 - Current
  • Promoted company by giving exciting and dynamic presentations to customers
  • Reviewed financial reports to identify potential issues, cost saving opportunities and significant departures from budget
  • Developed and optimized organizational systems to boost efficiency and keep operations scalable and agile for changing demands
  • Supported top-level decision-making and strategy planning, forging productive relationships with top leaders and serving as key advocate for various personnel issues
  • Delivered leadership to executive team dedicated to driving ambitious targets with well-orchestrated plans
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit
  • Coordinated leadership workshops to educate team members on best practices to optimize productivity
  • Facilitated partnerships and negotiations of contracts
  • Facilitated, revised, implemented, and upheld budget & budgetary objectives
  • Researched, wrote, and launch state Performance-Based Incentive Payment Program
LNHA | Superior Healthcare Management, LLC - Executive Director
City, STATE, 04/2018 - 09/2018
  • Provided exceptional counseling, case management, education and job training to diverse client base
  • Negotiated new annual contracts and service agreements with vendors to achieve prime pricing
  • Updated and maintained membership database on consistent basis
  • Defined company roles and responsibilities to establish and enhance processes
  • Prioritized and allocated valuable resources to meet business targets
  • Fostered work culture of collaboration and inclusion to increase morale and reduce turnover
  • Aligned department vision, goals and objectives with company strategy to achieve consistently high results
  • Spearheaded successful business development initiatives aligned with company's strategy and core competencies.
Laurels Peak Rehabilitation Center NH & ALF - Supervised Acting Administrator
City, STATE, 06/2017 - 01/2018
  • Troubleshot employee concerns and recommended corrective actions to resolve issues
  • Completed forms and reports to facilitate admission, transfer or discharge
  • Drove marketing initiatives to increase brand recognition, facilitate promotion and boost revenue
  • Managed agendas and calendars, boosting productivity and improving organizational initiatives
  • Aided colleagues, managers and customers through regular communication and assistance
  • Facilitated new engagement programs, reduction in overtime, and retention programs
  • Assured all departments operate within budget limitations
  • Reviewed and Completed Annual Budget Reporting
Oak Terrace Healthcare Center - Assistant Administrator & Social Worker
City, STATE, 08/2015 - 05/2017
  • Performed routine analysis and calculations to process data for internal reports
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues
  • Facilitated and Implemented Policies and Procedures to ensure compliance with state and federal regulations
  • Actively Participated in yearly state and federal compliance surveys
  • Created Health Insurance protocols and procedures to ensure full reimbursement and payment for services rendered
  • Mastered and became fully versed Public Programs (Medical Assistance, CADI, EW)
  • Planned and facilitated Public Relation events
Accomplishments
  • 5 of 5 Star Rating
Affiliations
LEADING AGE OF MINNESOTA 2018-CURRENT VICE-CHAIR Regulatory Forum Association 2016-2018 CARE PROVIDERSN OF MINNESOTA Regulatory Forum Association
Additional Information
  • AWARDS: , Department of the Army: The Army Achievement Medal, November 2005-April 2006 Department of the Army: The Army Achievement Medal, November 2003- November 2009 Department of the Army: The Army Commendation Medal: April 2006- July 2007

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Resume Overview

School Attended

  • Hamline University
  • Hamline University
  • University of Phoenix
  • University of Minnesota - Crookston

Job Titles Held:

  • Regional Director of Senior Care & Administrator
  • Executive Director
  • Supervised Acting Administrator
  • Assistant Administrator & Social Worker

Degrees

  • Bachelor of Arts
  • Minor
  • MBA
  • Licensed Nursing Home Administrator

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